Wed.Apr 10, 2024

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Majority of Australian brands struggle with connecting customer data

Inside Retail

More than half of Australian brands say that connecting customer data across channels, sources and platforms remains their biggest challenge. According to a survey by Twilio, 51 per cent of brands admitted they struggle, while 46 per cent said they are having difficulty turning data into customer insights. Twilio’s research showed that 86 per cent of businesses claim they provide ‘good’ or ‘excellent’ customer engagement but only 54 per cent of consumers agree.

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SEPHORA is coming to Newcastle in the Autumn of 2024 with two new stores

Retail Focus

This Autumn, Sephora is continuing its northern expansion in full force with the opening of not one, but TWO new stores in Newcastle. With the recent announcement of Manchester opening earlier this year, Sephora has listened again to the overwhelming demand from their engaged community, making Newcastle the next North East location for Sephora UK. The city’s key retail destinations Eldon Square and the MetroCentre will be the new homes of Sephora UK, bringing in a massive influx of beauty obsess

Curate 147
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From sprinters to sneakers: How Puma aims to tap into ‘halo effect’ of Olympians

Inside Retail

German sportswear brand Puma is using this year’s Olympic Games and its partnership with sprint champions Jamaica to focus on speed as it jostles with Adidas and Nike to carve out space in an increasingly competitive running and lifestyle market. Puma CEO Arne Freundt aims to boost sales of “performance” products like running shoes and soccer cleats, and has revamped Puma’s “Forever Faster” message in its first brand campaign in a decade on Wednesday in Paris,

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Gary Card redesigns London's LN-CC store with orange tunnel and LED-lit club

Dezeen

Designer Gary Card has given London's LN-CC boutique a redesign that includes a sci-fi-looking wooden tunnel and a room "shaped like the inside of a foot". Card , who designed the original interior of the east London store in 2011 , said the challenge for him was using the knowledge he has accumulated since then to create something new. The LN-CC store in east London has a red facade "The question for myself this time was – can I use everything I've learned over the last decade to reimagine one

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How automation can help retailers reduce back-office costs and grow

Inside Retail

Retail margins are under pressure from the continued cost-of-living crisis and subsequent decline in discretionary spending, driving many businesses to look for ways to reduce their costs. But while labour and marketing budgets are typically the first to be put on the chopping block, retailers may be overlooking opportunities to reduce costs in the back end by automating everyday finance functions, such as accounts payable and accounts receivable.

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Washoku Itagaki Restaurant by Buttondesign

Retail Design Blog

This is a project to revitalize an old private house in Kita-Senju, Adachi-ku, Tokyo. The current owner’s desire to preserve.

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Gentleman Jack special edition pack by Itu Chaudhuri Design

Retail Design Blog

Background Gentleman Jack is Jack Daniel’s special double-mellowed whisky. A premium drink, it is meant to be more special than.

Design 83
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Two reports reveal ways to drive discretionary spend in a cost-of-living crisis

Inside Retail

Cost-of-living has gone from crunch to crisis and with this new economic reality has come new consumer behaviours. Industry analysts have identified purchase trends that will have short-term and long-term consequences for manufacturers, brands and retailers alike. New data reveals that 53 per cent of Australians do not expect their purchasing power to improve in 2024 – and many expect to reduce their discretionary purchases of beauty products by 46 per cent, clothing by 50 per cent, electronics

Consumer 246
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Paola Navone’s Oblò pendant lamp for Lodes captures the essence of the sea

Design Wanted

During Milan Design Week visitors to the Lodes showroom will be immersed in a shimmering seascape inspired by the filigree pendant lights that Paola Navone – […] The post Paola Navone’s Oblò pendant lamp for Lodes captures the essence of the sea appeared first on DesignWanted.

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How tenniscore is swinging its way across the retail industry

Inside Retail

Lacoste. Loewe. And the soon-to-be-released sports drama Challengers. What do these all have in common? They’re tapping into the rapidly growing tenniscore trend. For those unfamiliar with the term, tenniscore refers to a style aesthetic that revolves around classic tennis fashion elements such as pleated skirts, visors, polo shirts, preppy or sporty A-line dresses, tennis bracelets, and jaunty white sneakers.

Apparel 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Pukpip secures first major UK retail listing with Ocado

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Frozen snacking brand Pukpip has secured its first major UK retail listing with Ocado Retail. From April, Pukpip’s freshly frozen Milk Chocolate and White Chocolate Dipped Bananas will be available to buy in multipacks of three at Ocado Retail, with an RRP of £3 per box.

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Papier’s Taymoor Atighetchi talks omnichannel retail and global expansion

Inside Retail

Papier is a British online stationery brand founded in 2015 that has since taken the world by storm. It has raised over US$65 million in funding and has an omnichannel presence in the UK, US and Australian markets. Here, we speak with the founder and CEO about the business’ origin story and what it has in store for the year ahead. Inside Retail : How did the idea for Papier come about?

Expansion 130
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Del Core store

Retail Design Blog

Milan-based designer Daniel del Core launched his Del Core fashion house in 2020, in the middle of the global pandemic,

Fashion 79
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Why the “real momentum” behind resale will come from emerging markets: report

Inside Retail

In an era marked by escalating living expenses and an ever-growing environmental consciousness, consumers worldwide are reshaping their purchasing behaviours, with potentially significant impacts on the retail industry. A recent report by Euromonitor International shed light on the normalisation of secondhand shopping and the revival of repair culture, finding that the trend is particularly pronounced in the Asia-Pacific region, where consumers exhibit a strong inclination towards repairing and

Marketing 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Heineken® launches ‘The First Ahhh!’ campaign

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! There are few sensations in life that you can always rely on to provide gratification. The cold side of the pillow. The sun on your face. The first sip of a cold beer. That’s why Heineken® today launches its global integrated campaign ‘The First Ahhh!

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Kikki.K GM Lisa Gorman talks brand purpose, design and what’s next

Inside Retail

Lisa Gorman is best known for founding the Australian fashion label Gorman Clothing. Launched in 1999, she was the brand’s creative director until December 2021. Late last year, after exploring a few other creative ventures, Gorman became the general manager and creative director of Swedish-inspired Australian stationary brand Kikki.K. Before starting her career in design, Gorman worked as a nurse in the blood collection department on the kidney transplant unit at the Royal Melbourne Hospital.

Design 130
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The Cartesio system by antoniolupi is a spa-like micro-architecture for the bathroom

Design Wanted

For over 70 years, antoniolupi has been guided by the mantra of “Elegance redefined in luxurious baths.” Offering a wide array of meticulously crafted bathroom accessories, […] The post The Cartesio system by antoniolupi is a spa-like micro-architecture for the bathroom appeared first on DesignWanted.

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Modern Financing Strategies For Retail Businesses

RetailMinded

Fluctuations in the market, rising competition, and rapid changes in technology all contribute to a tumultuous landscape for retail businesses. In such a volatile environment, having a robust financing strategy is crucial for the growth and sustainability of your business. This blog post unveils modern financing strategies tailored for retail enterprises to not only endure but thrive in competitive markets.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Ex Gymshark and Social Chain Heads celebrate one year of new agency

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Butterfly 3ffect, a social-first creative agency, founded by Gymshark’s ex head of social and a founding member of Social Chain is celebrating its one year anniversary after business takes flight with brands such as Netflix, McDonalds and Bumble.

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Display Material Selection: Why Wood Helps CPG Products Stand Out

Instore Design

At InStore Design Display, we pride ourselves on providing comprehensive solutions tailored to the unique needs of our clients. As part of our commitment to excellence, we're thrilled to introduce a series of blogs authored by our production guru, Quentin Vowells. With his expertise and insider knowledge, we'll be diving into topics inspired by frequently asked questions from our clients, offering insights and advice to help you navigate the complexities of retail design.

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Martin and Roman Kemp open the doors to Vision Express flagship on Oxford Street

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! London shoppers are set to enter a new era of eye care, as leading high street optician, Vision Express, unveils a £4 million stylish new flagship store on London’s iconic Oxford Street. Located near Oxford Circus tube station, the store has been completely transformed after months of renovations and is now open to customers for […] If you want mor

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Greggs’ dedication ‘to do good’ continues as it reports progress on 2025 ESG goals

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Greggs today publishes its fourth annual sustainability report, which outlines the progress made towards its 2025 sustainability targets and sets out key focus areas for the year ahead. Three-years into a five-year sustainability plan, Greggs has made significant progress on its ten commitments and has reached the following key milestones: 896 Greggs Fou

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Tesco must refocus on non-essential sectors as food inflation recedes in 2024, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following today’s release of Tesco’s figures for the 52 weeks ending 24th February 2024; Eleanor Simpson-Gould, Senior Retail Analyst at GlobalData, a leading data and analytics company, offers her view: “Tesco has produced a decent set of results in a challenging year that has seen the grocer go face-to-face with the discounters and hold its […] I

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eBay helps consumers sell £16.3bn of unworn clothes sitting in their wardrobes

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! eBay UK announces it is free for individual sellers to sell fashion items, a move designed to encourage fashion lovers to put more cash in their pockets while supporting circular fashion. It will be free to sell all pre-owned clothing, including everything from the items you have worn once, many times, to brand new items […] If you want more inform