Tue.Feb 06, 2024

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A nation of cheats? Two in five Aussies admit to indulging in returns fraud

Inside Retail

Nearly four in 10 Australians admitted to having either engaged in online return policy abuse or fraudulent behaviours themselves in the past year or know someone who has, according to a recent study. Returns management software Loop surveyed 1000 Australian online shoppers and discovered that 23 per cent of these respondents admitted to having worn or used an item purchased while planning to return it, doing so at least once a week.

Balance 290
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Is Artificial Intelligence a meaningful tool for Industrial Designers?

Design Wanted

We all remember when the creativity alarm sounded: Artificial Intelligence is going to replace all the designers; we are done. Then came the gold rush—trying to […] The post Is Artificial Intelligence a meaningful tool for Industrial Designers? appeared first on DesignWanted.

Design 115
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Estee Lauder cuts thousands of jobs due to weak Asia performance

Inside Retail

Estee Lauder is set to lay off up about 3 to 5 per cent of its global workforce – equivalent to about 3100 jobs – after the company reported poor performance in Asia Pacific due to China’s slow rebound. “Once fully implemented, the company expects to take restructuring and other charges of between US$500 million and $700 million, before taxes,” the company said in a statement.

Other 263
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Italian modernist architecture informs Bottega Veneta store in historic Milan galleria

Dezeen

Fashion house Bottega Veneta has opened a boutique designed by its creative director Matthieu Blazy inside the Galleria Vittorio Emanuele II shopping arcade in Milan. Bottega Veneta 's two-storey store is distinguished by three primary materials: glass, Italian walnut and green Verde Saint Denis marble. A spiral staircase greets shoppers at the Bottega Veneta store in Milan This trifecta is applied in strict grids to evoke Italian modernism and provide an organising principle in the various room

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How US start-up Subtl Beauty stacks up in a hypercompetitive beauty market

Inside Retail

Launched in 2018, Subtl Beauty is built around the idea of having all your makeup essentials — like concealer, blush, and powder — in one easy-to-use stack, or ‘stak’, as the brand dubs its hero product, rather than carrying around a bulky slew of items. But while the packaging may be understated, the company’s presence in the beauty industry is getting louder by the minute.

Marketing 130
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Liberty London deploys Aptos technology to deliver modernised levels of customer experience

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aptos, a leader in unified commerce solutions, announced today that renowned British department store Liberty is renewing its partnership with Aptos for store technology and customer experience solutions. Specifically, Liberty will deploy the latest versions of Aptos’ Store POS and CRM applications and migrate the software delivery from on-premises to Sa

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Earn your stripes: PizzaExpress is giving away free pizzas this National Pizza Day

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Calling all pizza-lovers (across the UK) – it’s time to rejoice as PizzaExpress is giving their epic pizza away for FREE to diners wearing a black and white striped top, in celebration of National Pizza Day, this Friday 9th February 2024.

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Purchase paths fragment as consumers explore marketplaces for the best deals

Inside Retail

In a dynamic shift in consumer behaviour, three out of four shoppers are now exploring multiple online marketplaces before making a purchase. The surge in popularity of challenger marketplaces has resulted in consumers now visiting an average of three marketplaces every time they shop online. These findings come from Rithum, the global e-commerce leader formerly known as CommerceHub and ChannelAdvisor, which published its global Online Consumer Behaviour Report , which surveyed 1000 consumers in

Consumer 130
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Keep your wine, County’s Graham Coughlan scores exclusive Budweiser delivery for Newport

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! On Saturday, Newport residents were invited to join Newport County AFC’s esteemed manager, Graham Coughlan, in a celebration of the King of Beers, Budweiser UK. Budweiser UK brought an exclusive delivery of their iconic beer to the Welsh city, in anticipation of Newport County AFC’s match against Swindon Town – which resulted in a 2-1 […

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Farfetch faces winding-up petition, alleging Coupang deal rushed

Inside Retail

Farfetch is facing a winding-up petition from creditors, claiming that Coupang’s acquisition of the online luxury retailer had been rushed, The Telegraph reported. A petition filed in the Cayman Islands, where the company is registered, claims that Farfetch seemed to be in “good financial health” as recently as last August, with an estimated US$800 million in cash by year-end, and that its management had subsequently “destroyed” the company’s value.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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PANDA TEA – CF POLO PARK

Retail Design Blog

PANDA TEA – CF POLO PARK The space, draped in tranquil hues and featuring the flowing design of curves, aims.

Flow 86
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Coles buys 20 stores of Federal Group’s bottle shop chain 9/11

Inside Retail

Federal Group plans to sell 20 of its 9/11 stores in Tasmania to Coles Liquor Group, including hotel-attached and stand-alone locations. According to Michael Courtney, CEO of Coles Liquor, the purchase indicates the company’s confidence in its current form and supports Coles’ ambition of being a simpler, more accessible and locally relevant drinks specialist.

Shopping 130
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Smurfit Kappa’s insulated packaging revolutionises supply chain for Borough Broth?

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Borough Broth is a London-based, award-winning producer of organic, slow-cooked, and impeccably seasoned bone broths. The business champions sustainability, crafting their broths from ingredients sourced exclusively from Soil Association Organic farms across the UK.

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Coty inks beauty license with Marni 

Inside Retail

Beauty retail giant Coty has secured a license agreement with Italian luxury fashion house Marni to develop, produce and distribute a line of fragrances and beauty products beyond 2040. The long-term partnership with Marni is part of Coty’s effort to strengthen its presence in the luxury fragrance market. Under the deal, the first offering is scheduled to launch in 2026, reflecting the fashion house’s creative identity.

Fashion 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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lululemon launches first casual shoe and enters men’s footwear category

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! lululemon is expanding its best-feeling footwear with new casual and performance footwear innovations, including the introduction of its first-ever men’s shoes. lululemon’s debut casual sneaker, cityverse, will be the first new style to launch, starting on 13 February 2024.

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How Lotte Duty Free is elevating travel retail with tech and premium brands

Inside Retail

With its recent grand reopening of the Terminal 3 Departure Central duplex store at Changi Airport, Lotte Duty Free has unveiled a new look where shopping becomes an immersive experience, blending cutting-edge technology with the allure of premium brands. The all-glass facade of the revamped store draws travellers into a dynamic retail environment, including the world’s first ‘House of Suntory’ shop-in-shop boutique, celebrating Japanese artistry and craftsmanship, as well as seamlessly in

Boutique 130
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What can double-sided tapes do for you?

Drytac

Authored by Phil Webster, Head of Industrial Sales for EMEA at Drytac. While high-quality adhesive tapes allow users to take on all manner of work and assist them with creating applications of all shapes and sizes, you can push the boundaries even further by thinking outside the box with double-sided tapes. These tapes can be used in a wide range of applications including mounting signage and graphics materials, bonding point-of-sale displays, adhering badges and emblems to cars, fixing internal

Pattern 59
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Tween beauty: Are brands crossing the line?

Inside Retail

I’m on a video call with Layla, my cousin’s 10-year-old daughter. She’s wearing a black leotard and a pink tutu. Her hair is pulled into a high ponytail, and she sits on her dad’s desk chair cross-legged, chatting excitedly with me. The topic of discussion? Beauty. I recently gifted Layla an advent calendar filled with bath bombs and lip gloss.

Line 130
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Selling Products in Europe – Interview with Unlock EMEA

Retail Bound

At Retailbound, we help clients launch their product brands with retailers in North America. For product brands that want to expand to Europe, we highly recommend they work with Unlock EMEA , Europe’s leading sales agency. This month, we sat down with Paul McCafferty, the Managing Director at Unlock EMEA to ask him the following questions. Tell us more about Unlock EMEA?

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Estee Lauder cuts thousands of jobs due to weak Asia performance

Inside Retail

Estee Lauder is set to lay off up about 3 to 5 per cent of its global workforce – equivalent to about 3100 jobs – after the company reported poor performance in Asia Pacific due to China’s slow rebound. “Once fully implemented, the company expects to take restructuring and other charges of between US$500 million and $700 million, before taxes,” the company said in a statement.

Other 130
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New grant scheme from Spar to support school sports days

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following the huge success of last year’s school sports day grants campaign, leading symbol group Spar UK is offering another £50,000 to support schools in their local communities across the UK. The 2024 Spar School Sports Day Grants campaign will give Spar shoppers in England, Scotland and Wales the chance to apply for a £200 grant […] If you want

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Modibodi trims creative team, axes longstanding CMO 

Inside Retail

Period and incontinence underwear brand Modibodi has laid off its CMO and eight-year veteran Liana Lorenzato in a series of redundancies. “Effective Thursday this week COB and after 8+ years, I will no longer be at Modibodi, unfortunately my role has been unexpectedly made redundant,” Lorenzato said in an email. Lorenzato joined the company in 2016 as marketing and public relations manager and was appointed CMO in 2020.

Apparel 130
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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NIQ: UK supermarkets maintain growth in January as Brits stick to simple winter meals

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Total Till sales at UK supermarkets have seen continued growth (+6.6%) in the last four weeks ending 27th January 2024 according to new data released today by NIQ. This growth is reflective of a slow down (6.1%) in food inflation, which is at its lowest rate since June 2022.

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KINABURI ITAMAE Kerry Center Store

Retail Design Blog

The project is located in the underground park on the second basement floor of Kerry Centre in Jing’an District, Shanghai,

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New Trash & Treasure Spirits brand launches to help tackle food waste

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Trash and Treasure Spirits, a new spirits brand flavoured from waste or ‘rescued’ ingredients from local food processors and breweries, has been launched by Warner’s Distillery, famed for its innovative portfolio of award-winning nature positive spirits.

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How to open a successful pop-up shop

Barber Design

For D2C brands, starting with your first physical space can be very daunting, and the fear of taking a lease and being fearful of constant footfall is of course a worry. For Barber, we’ve designed pop-up shops in London and elsewhere, we’ve worked with brand owners and founders several times over so we know the pain points you’re facing now and will face as the project progresses.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Co-op calls for greater industry collaboration to tap into millions of pounds worth of unspent Apprenticeship Levy funds

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op is calling for private and public sector organisations to work together to ensure the Apprenticeship Levy is used more effectively to support young people, as it today reveals that millions of pounds of funds remain unspent and have been returned to central government, due to the current Levy rules set up by the Government […] If you want mor

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The Lexicon, Bracknell set to welcome more big names after reporting bumper 2023

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Lexicon, owned in a joint venture between Schroders Capital and Legal & General Capital, has announced a trio of high profile new lettings, after reporting rising footfall levels and increased consumer spending during 2023 across Bracknell town centre’s retail destination.

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Pot Noodle joins Co-op and Barnardo’s partnership to support young people in local communities

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Pot Noodle is teaming up with Co-op and Barnardo’s to provide opportunities for young people in Co-op communities. The brand will donate 5p* for every Pot Noodle purchased between 7th February and 19th March when the campaign goes live in more than 2,400 Co-op stores nationwide.

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Food-to-go leader Rollover expands range with first Chicken Burger

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Rollover, renowned for its popular hot food-to-go offerings, has debuted an innovative addition to its portfolio, the Southern Fried Chicken Burger. The launch marks the brand’s first chicken burger in their impressive range and is widely available for customers now.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.