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Retail is changing, and experiential shopping is at the heart of this transformation. Unlike traditional shopping, which focuses on buying products, experiential shopping is all about creating memorable, engaging experiences for customers. It uses the latest technologies, interactive settings, and personalised services to make shopping more exciting and enjoyable.
Miniso ‘s business in Australia collapsed into administration for the second time, with the Chinese variety retailer appointing Melissa Lau, Andrew Spring and Peter Moore from insolvency firm Jirsch Sutherland as administrators earlier this month. This is the second time the local master franchisee of the Chinese discount variety products retailer has entered administration, having previously undergone a restructuring in 2020.
In the modern era of digital transactions, payment methods significantly influence consumer behaviour, especially in the realms of retail and gambling. Neteller, a popular e-wallet service, has become a prominent player in this landscape. This article delves into the psychology of spending, examining how Neteller impacts consumer behaviour, particularly focusing on Neteller casinos in the UK.
The rise of online shopping scams presents significant reputational risks for e-commerce businesses of all sizes if they don’t take proactive measures to help protect consumers. Last year, Aussie online shoppers lost more money than ever to scams, including various ‘trojan horse’ methods that imitate e-commerce retailers. The most lucrative months for scammers last year were May and June, although the number of reports to Scamnwatch wasn’t significantly higher than the rest of the year.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Hanine Chayeb, Regional Sales Manager at Lutron Electronics, UAE & Saudi Arabia, talks about her goals and priorities, new offerings, the evolution of lighting controls, and emerging trends in the industry. What are your main priorities and goals in your role? My main aims and goals in this role are focussed on the residential luxury market in the UAE and Saudi Arabia.
The Memo will launch two locations in Melbourne to expand its footprint in the premium baby retail market. The company will open the doors to its Fitzroy location on May 31, while the second store, which is also the largest, will be unveiled on June 22 at Highpoint Shopping Centre in Maribyrnong. The stores will offer products from Leander, Baby Bjorn, Bugaboo, and Stokke, as well as exclusive items from Portier, Redsbaby, and Brillo.
Over the past few years, Buy Online, Pick-Up In-Store (BOPIS) has emerged as a popular shopping method for consumers, offering a reliable, free, and often faster way for them to receive their online orders. BOPIS is a secure alternative to home delivery and is particularly advantageous for customers who trip-chain , whereby they combine errands or other activities into one outing rather than returning home between them.
Over the past few years, Buy Online, Pick-Up In-Store (BOPIS) has emerged as a popular shopping method for consumers, offering a reliable, free, and often faster way for them to receive their online orders. BOPIS is a secure alternative to home delivery and is particularly advantageous for customers who trip-chain , whereby they combine errands or other activities into one outing rather than returning home between them.
Mastani has been part of the Australian fashion landscape for six years but its Australian Fashion Week (AFW) runway debut cemented the brand as a force for change. The Mastani runway was a celebration of craftsmanship and inclusivity, with hand-loomed, silk and hand-marble-printed looks and models of diverse ages, sizes and ethnicities. The founder and creative director of Mastani, Kudrat Makkar, centres her designs around her Indian heritage and hopes to bring her customers into the world of
Nominations are now open for the Sustainability Innovation Awards 2024, the event is taking place on August 30 in Dubai The Middle East faces both challenges and opportunities in its pursuit of sustainability. As major producers of oil and gas, GCC countries have historically relied on fossil fuels for economic growth, posing environmental concerns such as air pollution and carbon emissions.
There’s a rocket under mall rents in the Philippines. SM Investments, the holding company for separate business units involved in retail, property and banking, has given investors an encouraging update on its business performance and strategy, along with its annual report released on April 8. One of the company’s components, SM Prime, is the largest mall operator in the Philippines with more than 20,000 tenants.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tesco has continued with its ambitious, industry-leading renewable electricity programme with the announcement it has signed a new deal to take 150GWh of power from Stranoch windfarm every year. The windfarm, being built by EDF Renewables UK, has started construction this week and is due to become operational in 2026 generating 102MW, with 20 turbines
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Australian startup Foodifox has launched its thermal food lockers initiative at Victoria’s Swanston Central in response to growing demand for meal delivery to residents of high-rise apartments. The collaboration allows delivery companies and Foodifox to serve the occupants of more than 1000 apartments in the building. “The Foodifox service team ensured there was a representative onsite (during peak lunchtime and dinner periods) to teach both delivery drivers and residents how easy the lo
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op is chopping prices for its member owners across up to 54 fruit and veg lines, it has been announced today (Wednesday, 29 May), with the move set to include its long-standing ‘Fresh 3’ promotional offer as the retailer continues its investment in price reductions.
For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop is poised to open the doors to another new and improved experiential store in Athlone Town Centre on Friday 31 May 2024. Opening in just a few days, the iconic retailer, who this year celebrates its 32nd Birthday, will be continuing to offer the hottest perfume launches, celebrity fragrances and classic designer […] If you want mor
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns.
Products placed at the end of an aisle get a 93% increase in exposure and a 32% lift in sales according to a report by Oracle Retail. Shoppers don’t typically venture down an aisle unless they have to, making displays at the outer ends—or end caps—the perfect opportunity for brands to capture customers’ attention in brick-and-mortar stores.
Last week, Abercrombie & Fitch Co reported a 22.1 per cent year-over-year increase in net sales in Q1, to just over US$1 billion, marking the best first quarter in the company’s history. Net income rose six times over to hit US$115.1 million, with gross margin expanding by 540 basis points to hit 66.4 per cent. The results are impressive considering less than 10 years ago, in 2016, the company’s namesake brand, Abercrombie & Fitch, was ranked as one of the most hated retaile
In the field of commercial interior design, evolution is constant, with innovative finishes turning into trends that respond to an ever-changing industry. If you are a restaurant, cafe or dessert shop owner and plan to update your commercial space, learning about what is new in the world of design materials can lead you to unique […] The post Innovative Finishes for Commercial Interior Design – 5 Trends and Options appeared first on Mindful Design Consulting.
Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
Package Problems Aren’t Going Away In the era of e-commerce, online shopping has become a staple of everyday life. The convenience of purchasing goods with a few clicks and having them delivered to your doorstep is unmatched. However, for multifamily property managers, this surge in e-commerce brings a daunting challenge: package management. According to industry projections, parcel shipping volumes are expected to reach 200 billion by 2025. 1 It should come as no surprise, then, that a recent N
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Marks and Spencer Group plc today announces Alison Dolan will join the Board as chief financial officer. Dolan will take over from interim CFO Jeremy Townsend who will remain in post as planned until May 2025.
Here we go again! Amazon is getting ready to light up the internet with its annual Prime Day sale, anticipated to occur in July 2024 . With sales expected to leapfrog over last year’s $12.9 billion, now is the time to start preparing your multifamily property for the onslaught of your residents’ Prime Day packages. 1 2024 Prime Day Predictions The 2024 sale marks the 10th annual iteration of Amazon’s now two-day event, Prime Day.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ethical Hydration Brand One Water will be the Official Water Partner for fitness focussed festival, Wild Goat (31st May – 2nd June 2024). The festival aims to bring families together in the outdoors for an action packed weekend of running, cycling, fun activities and features sporting greats such as Paula Radcliffe, Chris Thompson and Non Stanford.
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This June, Deliveroo is rewarding loyal Plus members across the UK and Ireland with even more ways to save money as it launches ‘Plus Month of More’ – a first-of-its-kind month of exclusive member-only discounts and deals.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Boots, the UK’s leading health and beauty retailer, is set to be the official beauty partner of ITV2 Love Island for the highly anticipated latest series. The partnership will see Boots exclusively stock the villa with over 1,700 unmissable beauty must-haves across premium makeup, fragrance, skincare, suncare, grooming, indulgent bathing, haircare
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! NatWest has extended access to Business Savings from Mastercard to business debit card customers. Business Savings is a merchant discount programme provided by Mastercard which gives small business customers access to merchant offers when paying with an eligible Business Mastercard at merchants participating in the programme.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Westfield Stratford City became an Urban Playground this weekend as JD, the leading retailer of sports fashion and footwear, teamed up with leading athletic performance, footwear and accessories brand Under Armour, to unveil a 10 metre wide, street-inspired challenge arena.
Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! pladis, the global snacking company behind some of the UK’s most loved and iconic brands, including McVitie’s, Jacob’s and Carr’s, has appointed Taryn-Lisa Molle-McConnell to the role of vice president of R&D, UK & Ireland.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This month, the market leader Remedy Kombucha can proudly announce the availability of its Wild Berry and Raspberry Lemonade flavours in Asda stores nationwide and online at Asda.com (4 x 330ml; RRP. £5.50), the launch signifying a kombucha category first as Remedy becomes the first kombucha to be available in the UK’s ‘Big Five’ supermarkets […] I
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The challenge The retail landscape in the UK is ever-changing, and consumer behaviour is regularly shifting based on the season, wider economic factors and even social media. This also impacts impulse purchases which, according to Vanquis, amounts to £9.7 billion of spending in the UK as of 2023.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Battered by rising overheads and competition from ecommerce, it’s no secret that the traditional British High Street is in steep decline. Retail parks tend to fare slightly better and many saw an increase in footfall during the last major peak shopping period.
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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