Tue.Apr 09, 2024

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Luxottica fined $1.5 million for spam law breaches

Inside Retail

Eyewear retailer Luxottica – the parent of OPSM, Oakley and Sunglass Hut – has been fined $1.5 million for sending more than 200,000 spam messages to customers. The company sent 1231 marketing emails without a functional unsubscribe option and 112,348 texts and emails to customers who had unsubscribed between November 2022 and May 2023, according to the Australian Communications and Media Authority (ACMA).

Outdoor 263
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Retail is back as rents settle. Maya Capital closes Fulham Road retail investment

Retail Focus

Maya Capital LLP , a pan European investment firm, announces that it has completed the purchase of 24,228 sq ft of retail and showroom accommodation in London, on 137-167 Fulham Road. Fulham Road is located in the Royal Borough of Kensington and Chelsea, and is considered one of the wealthiest areas in the world hosting a range of Luxury tenants including Chanel, Acne and Carolina Herrera.

Location 147
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New pet retailer launches online shopping platform

Inside Retail

New pet retailer Swaggle – owned by grocery giant Coles – has launched its online shopping platform, aiming to help pets “live their lives to the fullest”. The store’s ‘petsonalisation’ feature enables pet parents to identify and comprehend the appropriate items for their pets, regardless of age, breed, or life stage. Swaggle’s petsonalisation engine, according to the business, has absorbed data on hundreds of dog and cat breeds, allowing it to deliver relevant suggestion

Shopping 246
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Return-to-Office Strategies Failing? The Coffee Shop Effect Can Help Brew Success

All Work

Coffee shops serve as dynamic work environments where the ambient noise and social presence can boost productivity and creativity for many individuals, in contrast to the quiet, sometimes less stimulating office spaces. There are psychological and physiological reasons why coffee shops are effective workspaces, such as varied scenery, social facilitation, white noise, and enhanced creativity, which companies might consider incorporating into their workplace design to entice employees back to the

Strategy 114
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Amazon invests $490m in two Western Sydney fulfilment centres

Inside Retail

Amazon Australia plans to invest $490 million in opening two new fulfilment centres in Horsley Park, Western Sydney, with one to open later this year and the other by 2026. Once fully operational, the two fulfilment centres are expected to generate over 1000 local jobs. One of the fulfilment centres will have a size of 80,000sqm, four and a half times the size of the Opera House, with a capacity of 1.6 million large items.

Planning 245
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A cute canary signals when it’s time to refresh the air in your home

Design Wanted

Most of our lives are spent in environments with suboptimal air quality, a significant yet often unnoticed issue. From this straightforward but significant insight, the concept […] The post A cute canary signals when it’s time to refresh the air in your home appeared first on DesignWanted.

Concept 105

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Nestled within Parco Sempione, a visionary urban greenhouse emerges

Design Wanted

From April 15 to 21, during Milan Design Week 2024, Piazza del Cannone will become the vibrant heart of Design Society, a creative hub established to […] The post Nestled within Parco Sempione, a visionary urban greenhouse emerges appeared first on DesignWanted.

Design 98
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How US-based oral care brand Lewie aims to take a bite out of the beauty market

Inside Retail

It’s no secret that a large portion of retail spending is driven by consumers’ desire to look and feel as attractive as possible. Two segments in particular that benefit from this deep-seated aspiration are the cosmetics and skincare industry and the oral care market. According to a report by global data and business intelligence platform Statista, the beauty and personal care market worldwide is projected to generate revenues of US$646.2 billion by the end of 2024.

Marketing 130
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Al-Jawad Pike creates marble "immersive experience" for APL's Soho flagship in NYC

Dezeen

British architecture studio Al-Jawad Pike has used colourful marble for the interiors of trainer brand Athletic Propulsion Labs’ second flagship store in Soho, New York City. The 3,900 square-foot space has been laid out in a curving amphitheatre design, with the interior designed to be "simple yet severe" while creating a "completely immersive experience," Al-Jawad Pike studio co-founder Jessam Al-Jawad told Dezeen.

Layout 97
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Carousell co-founder talks LuxLexicon acquisition and future of re-commerce

Inside Retail

With its recent acquisition of Singapore-based luxury resale business LuxLexicon, Carousell Group co-founder Marcus Tan said the company aims to create “the largest managed marketplace for authenticated second hand luxury bags where users can buy and sell with trust and convenience”. Speaking to Inside Retail , Tan said the acquisition reflects Carousell Group’s recent focus on the luxury sector and its broader efforts to improve the experience of buying and selling pre-owned luxury items.

Hobbies 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Merchants Cruise Academy Offices by UMA Design

Retail Design Blog

UMA Design‘s project in Shanghai embodies a cruise ship theme, blending nature and naval culture to create a functional yet.

Design 91
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Frequent flyer initiatives saved airlines – can loyalty programs save retail?

Inside Retail

The current economic crisis has retailers scrambling to generate consistent sales and retain their customer base. Long gone are days when businesses handed out loyalty cards to incentivise more frequent purchases – retailers are being urged by industry experts and leading brands to reimagine customer loyalty. Frequent flyer programs infamously saved airlines’ profit margins by driving customer retention and eventually lucrative partnerships with banks.

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Richmond Urgent and Primary Care Centre by Kirsten Reite Architecture

Retail Design Blog

The Richmond Urgent and Primary Care Centre is located in downtown Richmond, BC and provides urgent care for people with.

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Shein to launch fashion, music and lifestyle experience

Inside Retail

Fast fashion giant Shein will provide a variety of interactive, immersive, and fashion experiences at Ultra Australia music festival in Melbourne on April 13. As a lifestyle partner, Shein will bring the showroom experience to the event, offering statement-making outfits shoppable via QR code to festival attendees, an exclusive glam make-over station featuring SheGlam products, and photo booth moments for ticketholders.

Fashion 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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CHROMA by Sonia Flores Design

Retail Design Blog

CHROMA is a revolution for the cosmetic and pharmaceutical market. Its innovative packaging is double dosage and, thanks to refillable.

Design 76
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Swaggle GM Chad Burke on the untapped opportunities in Australian pet care 

Inside Retail

Australia is a nation of animal lovers, with nearly half of all households having a canine family member and roughly the same number with a cat companion. On average, most homes have multiple pets, which makes catering to pets a big business. Australian retailers have got the message loud and clear. This month Ikea Australia launched its first pet range, Utsadd, and last February, hardware retailer Bunnings launched a pet care category, marking its biggest product expansion in decades since the

Marketing 130
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Pioneering eco-friendly polycarbonate solutions in Design and Architecture

Design Wanted

Established in 2006, Polypiù is a family business dedicated to innovation in the construction industry for over four decades. The company engages closely with designers and […] The post Pioneering eco-friendly polycarbonate solutions in Design and Architecture appeared first on DesignWanted.

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Biopak acquires reusable cup company Huskee

Inside Retail

Biopak, the sustainable packaging company, has bought Huskee, a reusable cup company, to fast-track and strengthen the two companies’ shared vision of a circular economy. Huskee’s existing team will continue under the new ownership, which plans to build upon the brand’s sustainable and ethical practices in new product releases. Established in 2017, Huskee is known for the HuskeeCup, a modular, reusable cup made from recycled coffee husks.

Line 130
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Effective communication of design is just as important as the design itself

Design Wanted

Serving as the technical partner for the ‘Enhance – Design for Social Impact’ showcase, developed by DesignWanted during Milan Design Week 2024, E20PROGETTI is a multifaceted […] The post Effective communication of design is just as important as the design itself appeared first on DesignWanted.

Design 59
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Retail Display Ideas for Sporting Goods Stores

Jahabow

In the competitive world of retail, creating captivating displays is crucial to attracting customers and driving sales; this is especially true in sporting goods stores, where shoppers seek products and an immersive experience that reflects their active lifestyle. To help elevate your store’s appeal and boost sales, we’ve curated a list of innovative retail display ideas explicitly tailored for sporting goods retailers.

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How to create a design icon? A question many designers ask themselves

Design Wanted

I’m a minimalist designer, so I don’t like minimalism, otherwise I would not have a critical analysis on what I do. But there is a design […] The post How to create a design icon? A question many designers ask themselves appeared first on DesignWanted.

Design 52
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A History of Branding 

Trade Show Booth Companies - Trade Group

Branding is creating a unique name or image to explain a product or service. This aims to highlight a product or service in hopes that it leaves a distinct impression on the consumer’s minds and hopefully attracts potential new customers. These seemingly basic understandings of what branding is and the purpose for which we do it in our society come from a vast history that’s hardly ever talked about.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Extending the lifecycle of products: insights from Fucina Frammenti

Design Wanted

At the 2024 Milan Design Week, the ‘Enhance – Design for Social Impact’ exhibit will feature the Parigi 142 table lamp from Fucina Frammenti. This project […] The post Extending the lifecycle of products: insights from Fucina Frammenti appeared first on DesignWanted.

Design 52
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Best Ways to Enhance Customer Experience in Retail

Scrube

Customer experience means more than just providing them a place to shop. Retailers are constantly upgrading or enhancing their store’s layout to entice more customers and secure their loyalty. In this day and age, online shopping has become more and more constant, so brick-and-mortar stores need to step up their game. Read more about the many strategies for elevating your customer experience in your retail store!

Layout 52
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Keune Haircosmetics wins “Best London Salon”

Barber Design

Our flagship location, The House of Keune by Bloom , has just been named “Best London Salon” in the Hair Magazine Awards 2024. The team here at Barber and Doug too are absolutely delighted. Doug Barber said “We thoroughly enjoyed designing this incredible showroom in such an iconic building in London and it will no doubt, win even more awards in the industry.

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London Fashion Brand increases its sustainability credentials with Makip

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Sizing technology specialist, Makip, announces its first UK customer, independent fashion brand, Batch LDN. Creating made-to-order, luxury casual suits for men and women, sustainability-focused Batch LDN was founded by fashion entrepreneurs Sam Matanle and Julian Osborne in 2022 to provide affordable casual suits, tackle fast fashion and promote sustaina

Fashion 52
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Quiet Luxury in Brick and Mortar

Chutegerdeman

Retail fashion trends come and go. Find out more about one concept that seems to be here to stay - quiet luxury.

Concept 52
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Cadbury and VCCP celebrate corner shop champions while encouraging local purchases for a chance to win big cash prizes

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Cadbury, in partnership with its global agency of record, VCCP, is relaunching the integrated campaign ‘The Big Win Win’ for the second consecutive year, pcontinuing its support for local shops and their vital role within communities.

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Woolworths, four overseas peers to launch US$125 million venture capital fund

Inside Retail

Woolworths – together with four overseas retailers – is to launch a US$125 million (A$190 million) venture capital fund called W23 Global that over five years will invest in retail industry-related start-ups and scale-ups. The other retail investors are the UK’s Tesco, Dutch-Belgian multinational Ahold Delhaize, Canada’s Empire Company, and South Africa’s Shoprite.

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Co-op launches online wine tastings

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op launches online wine tastings offering members exclusive access to the producers behind its wine range. The new convenience retailer’s free online events, which began in March, aims to celebrate the world class winemakers that produce its own-brand range as well as help members wanting to learn more about wine.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.