Inside Retail

JANUARY 1, 2025

As the dust settles on the holiday season, January provides retailers with a valuable opportunity to turn insights from the holiday rush into actionable improvements. With Valentines Day and Easter still weeks away, now is the perfect time to enhance the customer experience (CX) and invest in training your team for the year ahead. Customer experience enhancements: start small, think big Use holiday insights to personalise CX The data gathered during the holiday season offers invaluable insights

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Social Media Shopping Engagement Customer Engagement 130

Inside Retail

JANUARY 1, 2025

Costco Wholesale, the worlds third-largest retailer by sales after Walmart and Amazon, produced another honest quarter ending November 24, the companys first fiscal quarter of 2025. Following custom, the CEO, Ron Vachris, led off the companys investor call on December 12 with his fun facts: Costcos US bakery division baked a record 4.2 million pies in the three days leading up to Thanksgiving, its food courts sold 274,000 pizzas on Halloween, its pharmacies achieved huge volume growth on the bac

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