Inside Retail

JULY 25, 2024

Luxury conglomerate Kering has reported profits “lower than expected” after its revenue dropped 11 per cent to US$10.6 billion in the half-year financial results. The group’s sales decline is largely attributed to poor performance at Gucci , which accounts for almost half of its sales and two-thirds of its profits. Gucci’s revenue declined by 20 per cent to $4.8 billion, down 18 per cent compared to the previous period.

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Retail Sales Other Marketing 242

Retail Focus

JULY 25, 2024

Leading North West property services company, The Momentum Group , has supported real estate company, Redevco, with the instalment of three new pop-up tenants at White Lion Walk in Guildford, following the destination’s Incubator Project in partnership with Save The High Street. The tenant support was led by Momentum Manage, following its appointment earlier this year to deliver property management services at the centre.

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Management Strategy Shopping Retail Design 147

Inside Retail

JULY 25, 2024

In today’s dynamic retail landscape, consumer expectations are evolving rapidly. Customers no longer distinguish between online and offline shopping; they demand a seamless, integrated experience across all channels. This shift towards omnichannel commerce is not just a trend but a necessity for retailers aiming to stay competitive and meet the demands of today’s shoppers.

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Harmony Shopping Pattern Customer Engagement 162

Parcel Pending

JULY 25, 2024

Parcel Pending by Quadient automated lockers are now installed at more than 250 higher education institutions across the country Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announced today it has reached a new milestone of installed smart lockers totaling more than 250 colleges and universities across the United States.

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Expansion Merchandising Management Consumer 105

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Design

Inside Retail

JULY 25, 2024

Fashion leaders have come together to raise $1 million by Tuesday to rescue Adelaide-based Silver Fleece knitting mill and its staff from liquidation. Sunset Lover founders Melanie and Dean Flintoft are leading the initiative to revive the 73-year-old mill, with its operations and staff ready to resume as soon as possible, following its collapse into administration last month. “These contracts have the mill operating at 50 per cent of its overall capacity, so the potential for expansion is

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Fashion Expansion Accessories Accessories 147

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Coco de Mer has made its Knightsbridge boutique permanent due to strong sales in six months as a pop-up. In a big vote of confidence for the high street, owner and CEO Lucy Litwack has agreed a long-term lease on the luxury lingerie brand’s shop on Motcomb Street.

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Boutique Shopping 64

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi sells more British free-range eggs than any other UK supermarket, according to the latest data from Kantar. Almost 200 million free-range eggs were purchased at Aldi, Britain’s most popular supermarket**, over the 12 weeks to 9th June – the largest amount of any UK retailer.

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Other 64

Inside Retail

JULY 25, 2024

Swiss premium chocolatier Lindt plans to open its first shop in New Zealand at the Manawa Bay premium outlet centre in September. The chocolate shop will join over 100 international and national businesses at Manawa Bay, located adjacent to Auckland International Airport. The store will be accessible through the central entry and close to the eating area, which overlooks park-like surroundings and a children’s play area.

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Location Shopping Planning 147

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Advent International (“Advent”), one of the largest and most experienced global private equity investors, today announces that it has agreed to sell Evri, a leading UK parcel delivery company, to funds managed by affiliates of Apollo.

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Management 59

Inside Retail

JULY 25, 2024

After launching its first flagship store in Greater China, Singaporean watches and jewellery retailer Black By Blue Brave is now ready to take on the global watch market. “Black By Blue Brave is currently in a phase of global expansion,” Leo Wang, founder of Black By Blue Brave, told Inside Retail , adding the brand is looking into expanding in Europe, the US, Japan, South Korea, and Mainland China.

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Fashion Accessories Accessories Artistic 130

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Shopping

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! TentBox, the British home of roof tents, has extended its contract with ArrowXL the UK’s largest and longest established two-person home delivery specialist, to deliver over 200 tents per week (an increase of 37%) to households across the UK, to support increased seasonal demand.

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Inside Retail

JULY 25, 2024

Luxury fashion company Hermes has posted a 15 per cent increase in sales for the first half, with double-digit growth recorded across all markets. The company’s consolidated revenue for the January-June period reached €7.5 billion (US$8.1 billion). Japan led the growth with a 22 per cent increase in sales, while Asia (excluding Japan) saw a 10 per cent improvement.

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Fashion Line Marketing Accessories 130

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Passionate about providing planet-friendly wall paint, with fully recyclable, durable packaging, YesColours have made a name for themselves in the paint industry for their bold use of colour and feelgood palettes.

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Interior Design Interior Design 59

Inside Retail

JULY 25, 2024

Out-of-the-box thinking and camaraderie were the hot topics on day two of the Online Retailer conference in Sydney which had the attention of the industry’s leading suppliers and retailers. The keynotes on day two of the Online Retailer conference centred on innovation to optimise customer service, sustainability and business operations within the retail industry.

Engagement 277

Engagement Promotion Merchandising Marketing 277

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Engagement

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The results of a new survey into the customer service industry have been released, revealing a growing call from UK consumers for brands to find ways to fix declining levels of customer satisfaction, particularly as customers become more unforgiving of poor service delivery.

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Consumer Customer Engagement Engagement 59

Inside Retail

JULY 25, 2024

SMS delivers brands a quick impact, a high traffic spike and higher sales according to research – so retailers who have not adopted it as a cornerstone of their marketing programs are likely losing sales to their competitors. Intelligent marketing automation platform Klaviyo teamed up with subscription and recurring payments platform Recharge to survey more than 8000 people across North America, Europe, and the Asia-Pacific region.

Engagement 147

Engagement Flow Consumer Marketing 147

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As the long-awaited sunshine finally arrives, Rozél Rosé Vodka, one of the UK’s first premium rosé vodka brands introduces its first ready-to-drink (RTD) canned spritz this summer. Rozél Rosé Vodka blends Rozél’s signature vodka, inspired by Côtes de Provence rosé wine’s delicately fruity flavours, with refreshing Raspberry & Rose Lemonade.

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Inside Retail

JULY 25, 2024

Finnish lifestyle and design company Marimekko is renowned for its original prints and colours, but double denim is a new direction the brand has taken. Marimekko creative director Rebekka Bay was the driving force behind this collection. Here, she shares the inspiration behind the collection, what sets it apart from other leading denim brands and how the business stays relevant in the fast-changing fashion industry.

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Balance Fashion Color Art 279

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Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research reveals that almost two-thirds (64%) of large retailers in the UK and US agree that the impact of theft has reached a crisis point. In addition, over four-in-ten (42%) believe that theft is more of a concern today than it was twelve months ago.

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Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Dolly Wines, the exciting new launch by global superstar Dolly Parton and Accolade Wines, is set to land on UK shores this September. Available as a first to market exclusive at Asda from September 12th, the UK range features a Rosé (RRP: £9.50) and Prosecco (RRP: £11).

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Marketing 52

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Adyen, the global financial technology platform of choice for leading businesses, today announces its partnership with fashion retailer END. Clothing. Adyen’s technology is aligning both online and offline payments by integrating a unified commerce offering to END.

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Fashion 52

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The ‘Summer of Sports’ is set to break records for hospitality sales, new insights from global data and technology company Experian, in partnership with Reward, industry leader in customer engagement and commerce media, reveal.

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Customer Engagement Engagement 52

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Planning

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Majestic, the UK’s largest specialist wine retailer, has this week lifted the lid on £1 million of fresh investment into its store estate as the business reaffirms its commitment to experiential bricks and mortar.

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Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Deliveroo is partnering with the UK’s largest specialist fragrance retailer, The Perfume Shop, to expand its ‘Deliveroo Shopping’ offering. This exciting collaboration will bring the luxury of The Perfume Shop’s extensive perfume range and cosmetic products directly to customers’ doors in as little as 25 minutes.

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Shopping 52

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! PepsiCo, one of the world’s leading food and beverage companies, has today announced a £13 million investment in its Coventry factory. The investment has funded an extensive upgrade of facilities for the site’s 700 staff as well as the replacement of a manufacturing line for Doritos to support demand for Britain’s No. 1 tortilla chip […] If you wan

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Line 52

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! ACS (the Association of Convenience Stores) has responded to new figures from the Crime Survey for England and Wales, published today, show that shoplifting offences have increased to a new 20 year high. The figures released by the Office for National Statistics today (24th July) show that a total of 443,995 shoplifting offences were logged […] If

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Architecture

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Having found that UK online shoppers face nearly 5 day average waiting times, the post-purchase technology tool Shipup has investigated the most common customer complaints around deliveries, finding that almost 2 out of every 5 complaints (38.5%) that were filed by UK shoppers were due to a package not being delivered.

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Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fresh pasta experts Pasta Evangelists has announced the opening of its first Pasta Emporium in Richmond, with a second opening in Greenwich hot on its heels. The new openings will offer an entirely new take on Italy, with previously forgotten fresh pasta shapes made by hand on site and served to customers from the locations’ open pasta counters. […

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Location 52

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! According to multi award-winning British Chocolate rum producer Lucela’s, rum is continuing to enjoy a surge in popularity. Tastes have been shifting since the pandemic with consumers demanding rums that are more drinkable, small batch and luxurious, with providence.

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Consumer 52

Retail Times

JULY 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A new report by post-purchase customer experience provider parcelLab and e-commerce customer care and fulfilment specialist Salesupply, reveals alarming gaps in retail returns and packaging practices, highlighting a disconnect between retailers and the changing expectations of shoppers.

Management 52

Management 52

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Consumer