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Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. The luxury market has been flooded with high-end and accessible luxury brands offering products and services at high prices in recent years. An alarming trend has emerged: the decline in service quality. Consumers are discovering that paying a premium does not always ensure exceptional service.
The Shop, Distributive and Allied Employees’ Association ( SDA ) – the retail and fast food workers’ union – has launched a case to abolish junior rates for workers, which retailers believe will pose challenges for young people getting their first job. The SDA is seeking to ensure workers 18 and over in retail, fast food and pharmacy are paid the full rate, the Australian Financial Review reported.
True Fit , the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced the launch of Fit Hub, its new Generative AI (Gen AI) innovation to help consumers find the perfect fit and solve retailers’ online fit challenges. Fit Hub utilises Gen AI to synthesise all available fit and size information from retailers’ Product Description Pages (PDPs), from personal sizing recommendations, product reviews and User Generated Content (UGC), sales & returns
Ikea Australia overhauled its Sydney flagship in Tempe, NSW, to shine a light on the growing issue of homelessness in Australia. On Wednesday, customers were confronted with a car parked inside the store and a tent pitched in the restaurant, reminders of a societal issue that impacts 120,000 people every day but is often kept in the dark. It can be tricky for businesses to authentically partner with charities beyond simply making a donation to drive positive change for communities and societies.
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Game-changing travel innovation and expert craftsmanship define new premium luggage brand, Timothy London. The British-based brand stands out from the travel pack with its superior product design, showcasing travel-led innovation and engineering excellence. Timothy London is poised to establish itself as one of the world’s leading luggage manufacturers, delivering the perfect travelling companion for all of life’s adventures.
Up to one in two women and one in four men working in retail have experienced sexual harassment, according to new research released Friday. Researchers from the Australian Centre for Gender Equality and Inclusion @ Work (ACGEIW) published by Australia’s National Research Organisation for Women’s Safety (Anrows) concludes sexual harassment is “pervasive and persistent” in retail work with physical contact, sexually suggestive comments and jokes, intrusive questions about their private life or ap
Peter Otto Vosding is a name synonymous with innovative industrial design. From creating intricate furniture and lighting solutions to collaborating on technical devices, his work reflects […] The post An approach defined by logic, applied across various fields of design appeared first on DesignWanted.
Peter Otto Vosding is a name synonymous with innovative industrial design. From creating intricate furniture and lighting solutions to collaborating on technical devices, his work reflects […] The post An approach defined by logic, applied across various fields of design appeared first on DesignWanted.
Athletic apparel company Lululemon has released its first-quarter results, reporting a boost in net revenue of 10 per cent to $2.2 billion. Calvin McDonald, CEO of Lululemon, said the first quarter saw strong momentum and growth in international markets. “We are pleased by the progress we are making to optimise our US product assortment,” said McDonald.
Designer brands are working to combat the luxury slowdown. They have realigned their strategies to target older consumers with higher incomes who are typically less affected by economic downturns and spending more than pre-pandemic levels. This is causing the sector to become even more exclusive. Hermès, for example, is eschewing catering to the masses and doubling down on its scarcity-driven product and sales model.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl is on the search for three festival fans to attend this summer’s party circuit as official ‘Merch Muses’ – individuals dripping head to toe in the supermarket’s new cult merch collection. Lidl’s merch range has already become an established staple of outlandish festival fashion, worn by only the most iconic partygoers.
Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
The Fair Work Ombudsman has secured $86,674 in penalties and back-pay orders in court against the former operators of a Sydney shoe retailer C de C Shoes. The penalties are a direct result of the company’s failure to comply with a compliance notice ordering the calculation and back-payment of entitlements to a retail worker at the C de C Shoes stores between November 2019 and June 2021.
Singapore-based furniture and homewares retailer, Castlery has unveiled its Sydney showroom with the hopes of redefining the furniture shopping journey. The Sydney store, located in the heart of Supa Centa Moore Park, is unique from the brand’s other stores, all located in Singapore. The showroom facilitates the online-to-offline shopping experience with its 576sqm space fitted out with 17 immersive room sets.
In April, I attended HarvardXR 2024 Extended Intelligence, where I was astounded by the breadth of immersive technologies, the diverse applications of AI, theoretical transformations, social […] The post Navigating the New Design frontier: AI’s role in transforming creative processes appeared first on DesignWanted.
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Alibaba co-founder and chairman Joe Tsai recently sat down with Kam Shing Kwang, JP Morgan’s chairwoman of North Asia and vice chair of investment banking in Greater China, for a fireside chat at the 20th annual Global China Summit. In addition to discussing the e-commerce giant’s investment in GenAI and innovation, he also reflected on building a winning culture, evolving as a leader and how he stays mentally and physically fit.
Quality, technique, and aesthetics form the foundation of Wall&decò‘s daily work. This Italian company, headquartered in Ravenna, specializes in wallpaper production. Their latest achievements include two […] The post The rise of waterproof wallpaper both in home design and outdoors appeared first on DesignWanted.
Alibaba’s retail label Freshippo has debuted at 99 Ranch Market, the largest Chinese supermarket chain in the US, and Yamibuy, North America’s largest online retailer of Asian goods and groceries. And its next step in a global rollout is Australia, the company has confirmed. The launch marks the first time a Chinese-headquartered supermarket has begun large-scale exports of its own-brand products abroad.
In the heart of Østerbro, Copenhagen, the family-run studio Mernøe merges tradition and innovation to craft bespoke lighting solutions. Founded by designer and engineer Morten Mernøe, […] The post Mastering bespoke lighting design in Copenhagen – Meet Mernøe appeared first on DesignWanted.
Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Want Fr-AI-s with that? Popeyes® UK, the New Orleans-born chicken brand, has officially launched its first AI powered drive-thru, following a successful pilot in Northampton. Following its success, the trial is being extended to two further drive-thru locations in Cardiff and Rotherham this month, as well as all future Popeyes® UK drive-thru sites – with
Sumosan Dubai represents the pinnacle of modern Japanese eating. It was a voyage through great tastes, exciting beats, and elegant interiors. Stepping into Sumosan, we are immediately enveloped by its stylish ambience—a blend of modern elegance and traditional Japanese aesthetics. The venue’s design, with its sleek lines, warm lighting, and sophisticated decor, sets the perfect stage for a culinary adventure.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ocado Retail has released its first sustainability report, outlining its future ambitions and progress to date with regards to its sustainability strategy and its goal to become a net-zero business by 2040. Under its #PlanetTogether sustainability brand, the online retailer has committed to five key pillars – aligned with the United Nations Sustain
Shopping as a whole is competitive. Looking for the right product and making sure it’s in stock can get quite intense at times, especially around the holidays. For retailers, staying ahead of the competition is not just an advantage; it’s a necessity. The best way to achieve this is through competitive shopping. So what is this type of shopping method?
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Leading tech firm Gander is announcing a new service partnership agreement with C-Store Collective, a renowned name in the convenience and forecourt sector. This strategic partnership aims to expand the reach and enhance the availability of Gander’s product to a broader customer base.
Located in Bassendean, Western Australia, Pressform Engineering has been a regional cornerstone of expert metal fabrication since 1976. Catering to a broad spectrum of industries – including industrial, mining, oil, gas, architectural, chemical, and water supply infrastructure – Pressform Engineering offers a comprehensive array of services working with a variety of metals from stainless steel and nickel alloys to aluminum, copper, and brass.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! easyJet and Costa Coffee have today announced a new collaboration that will see two of the UK’s leading brands take flight together. Serving millions of customers across Europe, Costa Coffee will be available onboard all easyJet flights from this summer.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Rob King, CEO and co-founder, Zedify It’s often quoted that the retail sector is the backbone of the UK’s economy. Given it employs over 4.9 million people, it’s easy to see why. But it’s also true that while it’s an economic powerhouse, it’s also a major polluter, especially with the rapid growth of e-commerce […] If you want more informa
Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Amazon is now offering grocery deliveries to all its customers in eligible cities across the UK. Customers across the UK have a range of options to get groceries delivered by Amazon including Amazon Fresh, Morrisons, Co-op, and Iceland.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Increasing numbers of UK consumers are limiting their spending exclusively to goods on promotion to trim costs and make squeezed budgets go further, the latest research from Pricer, the leading in-store automation and communication solutions, reveals.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retailers and hospitality venues are set to make £2.75bn during the Men’s UEFA Euro 2024 campaign, kicking off on Friday 14th June – a new report reveals. The Men’s UEFA Euro 2024 Spending Report by VoucherCodes.co.uk, the UK’s most trusted savings site, reveals that 35.4m supporters are expected to tune into tournament at home, bars, pubs, and res
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research from American Express has revealed a significant appetite from retailers to invest in social media marketing as a way of tackling the perennial challenge of attracting new customers and driving loyalty.
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
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