Mon.Sep 02, 2024

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“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

Since 2001, Ghd Australia has continuously innovated in the haircare space. In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey.

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Best Pay Per Click Advertising Company UK

Retail Focus

In today’s digital age, Pay Per Click (PPC) advertising is crucial for businesses aiming to boost their online presence and drive targeted traffic. This article discusses the importance of PPC, how to select the best Pay Per Click advertising company , and why Paramount Digital is considered the top choice in the UK. What is Pay Per Click Advertising?

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Michael Hill’s Australia, Canada segments lead revenue growth

Inside Retail

Michael Hill International’s revenue rose 4.2 per cent to A$644.9 million in the last fiscal year, thanks to better performance in its Australia and Canada markets. Australia retail segment revenue grew 10.3 per cent to A$359.1 million while Canada retail segment revenue rose 0.6 per cent to C$157.1 million. New Zealand retail segment revenue declined 11.8 per cent to NZ$114.8 million.

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Transforming Intuition into Innovation: the role of AI and Grounded Theory

Design Wanted

Before the fall semester begins at Massachusetts Institute of Technology (MIT) in early September, as the weather cools and life […] The post Transforming Intuition into Innovation: the role of AI and Grounded Theory appeared first on DesignWanted.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How Alison Covington is “tackling tricky issues in the retail sector” at Good360

Inside Retail

Alison Covington is the founder and managing director of Good360 Australia. Here, she discusses how she went from driving the bus industry to “tackling tricky issues in the retail sector” to fight waste. Inside Retail : What does Good360 Australia do? Alison Covington: At Good360 Australia, we work with retailers, brands and manufacturers as a connector for those donating goods to help people in need.

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BEAR offers lunchbox-ready snacks for back to school season

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As the new school year approaches, BEAR, the leading Kids’ Fruit Snacking brand, is set to help retailers large and small boost sales with its delicious range of healthy, real fruit snacks, that are perfect for lunchboxes.

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Biscuiteers and thortful expand customer offering with partnership

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Biscuiteers, the original hand-iced biscuit company, is partnering with creative card specialists thortful to offer the perfect, personal present. From 2nd September, thortful customers will have the option to add on or purchase an assortment of Biscuiteers’ biscuits, at the same time as buying their thortful card, making an extra special gift for any oc

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How Small Town High Streets Are Outpacing City Centres in Retail Resurgence

Barber Design

As retail undergoes seismic shifts, small-town high streets are defying the odds, thriving where city centres struggle. Urban high streets, once dominated by department stores and large chains, now face widespread closures and vacant spaces. However, small towns are experiencing a retail renaissance driven by localism, community engagement, and innovative retail formats.

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Why Forward-Thinking Marketing Teams Spend At Least 10% of Time Exploring Wildly Creative, Slightly Insane Ideas 

Trade Show Booth Companies - Trade Group

The best marketing ideas are not data-driven. They may be inspired by the data, but they do not logically flow from the data. Logical ideas are, for the most part, boring and simply don’t tend to work in the human arena because humans primarily process the world emotionally. Great ideas are born from surprising associations between seemingly unrelated symbols, concepts, or, if you like, data points.

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What is a Design Gallery?

Design Wanted

During my design studies, one of the mantras some teachers emphasized was, “design must be industrialized and minimized as much […] The post What is a Design Gallery? appeared first on DesignWanted.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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How Small Town High Streets Are Outpacing City Centers in Retail Resurgence

Barber Design

As retail undergoes seismic shifts, small-town high streets are defying the odds, thriving where city centres struggle. Urban high streets, once dominated by department stores and large chains, now face widespread closures and vacant spaces. However, small towns are experiencing a retail renaissance driven by localism, community engagement, and innovative retail formats.

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Bespoke tailoring business opens first store at the award-winning Dean Clough

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A unique, bespoke tailoring business has opened its first store at the award-winning Dean Clough mixed-use destination in Halifax. DR Bespoke already has an impressive clientele including a number of celebrity sports personalities, and is expanding its services for womenswear and special occasion wear at the new store.

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Jaquar Elevates Spaces with Smart Bath and Lighting Solutions

Design Middleeast

Jaquar Group’s Director and Promoter Rajesh Mehra highlights the company’s use of modern technology in bath and lighting products, its global expansion across 55 countries, and its commitment to quality and customer service. How does Jaquar integrate modern technology into its bath and light products to stay ahead in global markets? At Jaquar, we continuously reinvent our products to bring you the latest innovations.

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Savage X Fenty announces international retail expansion into Selfridges

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Since it opened its very first international physical location, this shop-in-shop within Selfridges’ iconic lingerie department on Oxford Street is set to redefine how customers experience Savage X Fenty. Since its inception, Savage X Fenty has been driven by its industry-disrupting ethos of creating innovative, inclusive lingerie that seamlessly fits in

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Ghyston Offices by Interaction

Retail Design Blog

Interaction collaborated with Ghyston in Bristol to design a modern, flexible office space that reflects their empowering culture, featuring inclusive,

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“The New Age” of skincare: how data is transforming skincare trends across APAC, Europe, the Middle East, the UK, and the US

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Sampo Parkkinen, CEO at Revieve, the beauty and wellness technology platform The skincare industry is undergoing a seismic shift, driven by evolving consumer desires, groundbreaking technological advancements, and an intense push toward hyper-personalization.

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NOVAL Skincare by One Studio There

Retail Design Blog

NOVAL is a startup brand advocating simplified skincare, aiming to highlight the technological and research-driven aspects of its products, delivering.

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Humanitree School Hive and Flight by Rosan Bosch Studio

Retail Design Blog

Rosan Bosch Studio has designed a holistic and coherent concept for Humanitree School – Hive and Flight (Middle and High.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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CELINE store

Retail Design Blog

For any luxury brand, it’s a prerequisite to have a retail presence in Hong Kong, and that has certainly been.