“The best can always be better”: Ghd Australia’s MD on customer satisfaction
Inside Retail
SEPTEMBER 2, 2024
Since 2001, Ghd Australia has continuously innovated in the haircare space. In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey.
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