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Since 2001, Ghd Australia has continuously innovated in the haircare space. In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey.
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As retail undergoes seismic shifts, small-town high streets are defying the odds, thriving where city centres struggle. Urban high streets, once dominated by department stores and large chains, now face widespread closures and vacant spaces. However, small towns are experiencing a retail renaissance driven by localism, community engagement, and innovative retail formats.
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