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Acting now to build a strong first-party data strategy isnt just about staying compliant, its about positioning your business as trustworthy, transparent, and future-proof. A well-thought-out strategy shows customers you respect them. Download the full report here. The opportunity here is massive. The most obvious?
In todays competitive retail landscape, customer insights play a crucial role in shaping business strategies and enhancing the overall shopping experience. You can download the full report here. The post How Officeworks uses customer insights to drive strategy appeared first on Inside Retail Australia.
We recently spoke with CEO Craig King about his strategies for navigating economic challenges, the role of physical stores and tips for driving international growth in 2025. You can download the full report here. How did the macroeconomic environment affect Ksubi in 2024, and what strategies did you deploy in response?
The app is free to download from the Apple App Store and Google Play Store. . “Mindera is proud to be partnering with David Jones to deliver apps that will form an integral part of the omnichannel retailer’s digital transformation,” said David Furletti, Mindera MD for Australia.
The guide explores how to: Create seamless customer experiences between channels, products, and markets Tailor business models to support multi-brand strategies Choose the best composable services for your business Reduce costs while boosting customer and team satisfaction Transition to composability with actionable strategiesDownload the guide and (..)
LSKD regularly conducts customer surveys and gathers feedback from conversations in its retail stores not to mention its 95,000-member private Facebook group to refine its product offering and communication strategy. Download the full report here. This story is from our 2025 Australian Retail Outlook.
For a complete breakdown of the survey results, including industry-specific snapshots, download ChannelAdvisor’s 2022 Online Consumer Behaviour Global Report. . The post Five e-commerce trends to shape your 2023 strategy appeared first on Inside Retail. About the author: Darren Fifield is MD Apac at ChannelAdvisor.
About 43 per cent of respondents say they are likely to download a retailers app to access better prices and deals, while 38 per cent cite it as the main reason they use these. Price remains the dominant factor in shopping decisions, with 54 per cent of consumers expecting prices to rise in the year ahead.
Thank you to The General Store partner and CEO Matt Newell and partners and chief strategy officer Danny Lattouf, as well as Rosanna Iacono, managing partner at The Growth Activists, and Nicola Mansfield, chief thinker at The Design Thinkers. Download the Coolest Retailers in Australia 2021 report.
Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.
Over the last year to seven years, however, these brands have launched impressive comeback strategies, bringing them back onto consumers radars. Since Dicksons debut at the company, however, Gap brands have adopted more focused and intentional strategies for assortment, discounting and pricing.
If there was one event in 2024 that retail companies want to learn from to inform their cyber strategy, this is surely it. To avoid the potential damage of a cloud outage is to forgo the benefits of digital transformation that are now critical to any retailers sales strategy. You can download the full report here.
Among smaller businesses surveyed (with under $1 million annual marketing budget), 85 per cent see email marketing strategies as the most important digital marketing strategy, while for companies with larger marketing spend, both search engine optimisation and email marketing were rated highest at 76 per cent.
While the report is free to download, a ranking only tells you so much, so we reached out to the leaders behind the brands to understand the key drivers of their commercial success in FY24. The full report can be downloaded in the November issue of Inside Retail Australia magazine.
Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. Download the model, share it with your team, and start advancing toward your AI goals today. Generative AI is reshaping retail, but achieving true AI success isn’t simple.
One of the strategies being deployed by many is introducing gamification into their loyalty solution. Thanks to the hyper-personalisation gamification offers, the number of mobile downloads increased by 147 per cent and the number of monthly active users doubled. What are the best practices in loyalty gamification?
Retailers who understand the specific needs of each generation can tailor their marketing, product offerings and pricing strategies to match those preferences. One of the easiest ways that retailers can support customers with their delivery experience is by encouraging them to download the AusPost App.
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We continue to leverage our content strategy to drive brand awareness and discovery, and we are reinvesting in the business to accelerate our growth trajectory within a large and growing $11 billion market,” O’Shannessy said.
Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. You’ll discover digital solutions to: Structure engaging B2B journeys Implement cataloging solutions Streamline order lifecycles Establish seamless omnichannel experiences Expand on Generative AI’s uses in a B2B setting Download the report today.
The foundations of our long-term growth strategy are now in place with our mobile app, loyalty program and first ‘owned brand’ all launched and scaling strongly in a market benefitting from the structural shift to e-commerce, which has seen us increase our active customer base by 90 per cent in two years.”.
Analysing the vast amounts of data from various sources informs strategies to predict trends, personalise content and optimise campaign delivery in real time. Learn more about how big data in advertising can help you succeed by downloading Circana’s AdVentures in Advertising Outlook Report. The post Big data. Big future.
Forrester finds Shopify strongest for current offering and future strategy Last month, research and advisory firm, Forrester, released its Forrester Wave: Commerce Solutions for B2C for Q2 2024 naming Shopify the strongest platform in terms of current offering and future strategy. per cent of a brand’s GMV or $3.6
Centric’s e-book details five core strategies retailers can adopt to boost their private-label business. In summary: Strategy 1 – Optimise costing for high-profit margins: A crucial point in the highly competitive retail landscape, cost optimisation ensures profit margins and sustainable growth.
The right content strategy can keep them coming back, but different demographics respond to different types of content: Boomers (76 per cent) and Gen X (68 per cent) are most influenced by promotions and discounts. For a deeper look at whats driving Australian consumers in 2025, download Wunderkinds full report here.
Klaviyo – an intelligent marketing automation platform – has created the ultimate calendar with more than 150 key e-commerce dates to consider when planning and executing your year-long marketing strategy. Download Klaviyo’s free e-commerce marketing calendar with 150+ key dates today!
This powerful solution can help you ensure that your investment decisions are backed by data-driven and proven market strategies, that deliver sales uplift. Now is the perfect time to test your new strategies and measure them against your actual sales, using a reliable and proven method.
Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. We went to Australian Post to develop downloadable express post labels.
Be sure to download the 2024 Australian Retail Outlook to discover more. Any loyalty strategy should consider different drivers of value across customer segments and the delivery of an overarching CX designed to eliminate points of friction and promote ease of shopping.
Equally, of the millions of people that have the Coles app downloaded on their phone, almost half of them have it set for in-store shopping, so they use it as a companion in-store to aid their shopping journey. Then, if we compare that to a week where we had no in-store retail media, it was an uplift of 76.8
million downloads in July 2021 across Android and iOS, according to data presented by OnlineCasinoMaxi.de. In fact, Shein’s combined downloads from the App Store and Google Play is more than double that of Amazon Shopping’s total downloads. Ma says Shein is very focused on the “everyday creator” strategy.
While most people agree on things like the security of your online checkout and the safe delivery of parcels, there are some interesting nuances between the generations – which you can use to help shape a delivery strategy that lives up to your customers’ expectations. And remember, for a deeper dive, you can download the full report.
Adapting to this ‘new normal’ is crucial if you hope to maximise engagement with your customers, and like the ‘old normal,’ there are several strategies that you can deploy to stay top of mind. Here are some proven strategies for achieving versatility online: Integrate your offline and online shopping experiences.
You can download the full report here. A self-described “accidental digital native” Horn left a career in corporate law to join the early leadership teams at The Iconic and Uber Australia. Now at Country Road Group, he is one of the key leaders driving the company’s digital and technological transformation efforts.
For the modern retailer, the key to implementing these strategies is knowing your customers and understanding their needs. You might already have a great brand name with millions of people hitting your website and downloading your apps,” explains Christopher Fennell, area VP at Braze. Simplify journeys by reducing friction.
Here are some strategies to reach customers at the time of purchase: Adopt an agile approach. While this strategy may require more real-time data, it will allow retailers to more quickly adjust business offerings to meet consumer expectations. If there’s one thing businesses learned from last year, it’s that nothing is constant.
You can download it here. You need to know their preferences, behaviours, and the platforms they frequent, and tailor your content and engagement strategies accordingly. IR : Another major growth driver is the scarcity strategy that you implemented recently. Having a solid brand story is very important.
Many thanks to Nicola Mansfield, chief thinker at The Design Thinkers; Rosanna Iacono, managing partner at The Growth Activists; and The General Store partner/chief strategy officer Danny Lattouf and partner/CEO Matt Newell. Download the Coolest Retailers in Australia 2020 report. Download the Coolest Retailers in Asia 2021 report.
The statistics come from the newly released Shopify Australian Retail Report 2024 ( available for download free here ). But are retailers up to the task of responding to these new pressures, and how are they adapting to remain competitive?
Download the full report here. KPMG’S key insights Traditional discounting strategies dont appear to be delivering the same results or customer responses as they once did. This story is from our 2025 Australian Retail Outlook.
We chat with co-founder Rama Suparta about the brand’s omnichannel strategy and its new mobile app and try-on service. IR: How would you describe Saturdays’ omnichannel strategy? You can download the report here. Indonesian direct-to-consumer retailer Saturdays is on a mission to transform the eyewear retail experience.
This highlights the importance for retailers of having an integrated multiple-channel advertising strategy for any sales event. Download the Retail Holiday Preparedness Report and learn how you can leverage these six tips to maximise sales revenue regardless of your company type or size. Tailor campaigns for each specific sales event.
You can download it here. A big win was playing matchmaker with orders and carriers, creating a multi-carrier strategy that’s as smart as it is flexible, ensuring every parcel finds its quickest or most efficient route home. Over the next few weeks, we’ll be sharing in-depth profiles of this year’s Top 10. DPN: Absolutely.
“I think it’s a realisation of the strength of e-commerce, which means that having to sort out an online-first strategy is the right business decision for most small to medium businesses. The report itself is also available for download free of charge. “I Download the report or sign up for a free 30-day trial.
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