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LSKD regularly conducts customer surveys and gathers feedback from conversations in its retail stores not to mention its 95,000-member private Facebook group to refine its product offering and communication strategy. Download the full report here. This story is from our 2025 Australian Retail Outlook.
Acting now to build a strong first-party data strategy isnt just about staying compliant, its about positioning your business as trustworthy, transparent, and future-proof. A well-thought-out strategy shows customers you respect them. Download the full report here. The opportunity here is massive. The most obvious?
Streetwear brand Ksubi is making a splash in the Australian retail market, with new stores in Sydney and Melbourne, and a high-profile creative director in Pip Edwards. We recently spoke with CEO Craig King about his strategies for navigating economic challenges, the role of physical stores and tips for driving international growth in 2025.
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Be sure to download the 2024 Australian Retail Outlook to discover more. Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less.
There was also a noticeable increase in email and SMS marketing in the lead-up to Black Friday and Cyber Monday, with a quieter communication phase during the weekend itself. This shift suggests a more calculated, pre-emptive strategy, rather than an over-reliance on deep discounting, she said. Download the full report here.
Over the last year to seven years, however, these brands have launched impressive comeback strategies, bringing them back onto consumers radars. Since Dicksons debut at the company, however, Gap brands have adopted more focused and intentional strategies for assortment, discounting and pricing.
Keeping track of all the seasonal events can be overwhelming, and missing just one or two key marketing moments may mean passing up an opportunity to inspire your customers to shop with your brand. These dates can inspire marketers to think outside the box and create opportunities they might not have considered. “You
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per cent, so we see some fantastic results when we use the assets and target and align them to our broader above-the-line marketing campaigns,” said Berends. Then, if we compare that to a week where we had no in-store retail media, it was an uplift of 76.8 They are researching online and buying in-store. “So
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To capitalise on this shift, brands need to own their customer relationships by investing in identity resolution technology that enables personalised email and SMS marketing. For a deeper look at whats driving Australian consumers in 2025, download Wunderkinds full report here.
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The foundations of our long-term growth strategy are now in place with our mobile app, loyalty program and first ‘owned brand’ all launched and scaling strongly in a market benefitting from the structural shift to e-commerce, which has seen us increase our active customer base by 90 per cent in two years.”.
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Download the full report here. Instead, we are being very thoughtful about what our marketing is trying to say, and how we can do this without bringing the brand down to a discounter with no brand value. This story is from our 2025 Australian Retail Outlook.
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Forrester finds Shopify strongest for current offering and future strategy Last month, research and advisory firm, Forrester, released its Forrester Wave: Commerce Solutions for B2C for Q2 2024 naming Shopify the strongest platform in terms of current offering and future strategy. per cent of a brand’s GMV or $3.6
Retail marketing has evolved over the last few years. While purchase-based ad targeting is not a new concept, the rise of new programmatic channels has provided more avenues for marketers to reach audiences at scale and in real-time. Here are some strategies to reach customers at the time of purchase: Adopt an agile approach.
Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. We went to Australian Post to develop downloadable express post labels.
Download the full report here. Given that shoppers in other markets have embraced it, however, the exam question is: Should this be regarded as a permanent or temporary difference? KPMGs 2024 Apac seamless commerce report surveyed 7000 customers across 14 markets, overlaid with numerous C-suite interviews of retail leaders.
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While most people agree on things like the security of your online checkout and the safe delivery of parcels, there are some interesting nuances between the generations – which you can use to help shape a delivery strategy that lives up to your customers’ expectations. And remember, for a deeper dive, you can download the full report.
You can download the full report here. A self-described “accidental digital native” Horn left a career in corporate law to join the early leadership teams at The Iconic and Uber Australia. Now at Country Road Group, he is one of the key leaders driving the company’s digital and technological transformation efforts.
If Temu loses, Temu could be forced to curtail what so far has been a key marketingstrategy. Shein seeks to block Temu from using Shein’s name for marketing, and it wants damages from sales that Shein can show came through deceptive or infringing marketing. Temu has asked the court to dismiss the lawsuit. “I
Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here. IR : Another major growth driver is the scarcity strategy that you implemented recently.
The statistics come from the newly released Shopify Australian Retail Report 2024 ( available for download free here ). Create personalisation: When it comes to what customers value, a personalised experience is a differentiating factor not linked to price that retailers can weave into their marketing and engagement activities.
We chat with co-founder Rama Suparta about the brand’s omnichannel strategy and its new mobile app and try-on service. IR: How would you describe Saturdays’ omnichannel strategy? IR: How would you describe the current eyewear market and the competitive landscape? You can download the report here.
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If companies could invest in working capital, they were able to capture market opportunities and acquire customers faster than ever before. The increased pricing attractiveness has incentivised many able retailers to pursue ASX listings rather than private market transactions.
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Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here. ROSARS is a deep rabbit hole but in essence, it’s the compass that guides our shipping and returns strategy.
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