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Competition in digital marketing is fierce: 81 per cent of retail marketing executives expect it to increase even further this year, and 69 per cent plan to raise their spending accordingly. The report was commissioned by Klaviyo – an intelligent marketing automation platform – in partnership with Inside Retail.
Be sure to download the 2024 Australian Retail Outlook to discover more. Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. The 2024 Australian Retail Outlook is out now.
As the data-decision driven world continues to evolve, the marketing space is seeing marketers, category and brand professionals alike held more accountable than ever for success and delivering results – not just with vanity metrics like clicks and engagement, but perpetually trying to understand how these convert into sales.
.” Apple, Google and Meta, which dominate app downloads and ad revenues, did not immediately respond when approached for comment on the proposed law. The consultation process is scheduled to end on February 14 and more discussions will be done to prepare the draft legislation.
per cent, so we see some fantastic results when we use the assets and target and align them to our broader above-the-line marketing campaigns,” said Berends. Then, if we compare that to a week where we had no in-store retail media, it was an uplift of 76.8 They are researching online and buying in-store. “So
There was also a noticeable increase in email and SMS marketing in the lead-up to Black Friday and Cyber Monday, with a quieter communication phase during the weekend itself. Download the full report here. Penn-Kahn said that brands also began their sales earlier, a growing trend in recent years.
Crowdstrike is a market-leading anti-malware solution because it rapidly delivers updates to detect new threats. In Australias 2023 Optus outage, retailers with contingency plans, such as accepting cash or switching to backup systems, were able to minimise downtime and maintain customer trust. You can download the full report here.
Retailers who understand the specific needs of each generation can tailor their marketing, product offerings and pricing strategies to match those preferences. From Gen Z to Alpha While Generation Z and millennials have been lucrative target markets for many retailers, the next big opportunity lies in the younger generation, Generation Alpha.
For example, a new global study reveals that almost nine in 10 advertisers agree that gaming is ‘brand safe’ and of growing importance (86 per cent) with two in five planning to increase their spend on games advertising. The influence of AI technologies is unquestionable, but AI isn’t the only challenger to traditional digital media.
Significant market trends are impacting retail businesses today – the migration of consumers online, supply-chain challenges and the cost-of-living crisis to name just a few – but there is a more obvious reason many retailers are struggling. If you only look at the stock turn, you may be too late to determine the root cause.”
“The foundations of our long-term growth strategy are now in place with our mobile app, loyalty program and first ‘owned brand’ all launched and scaling strongly in a market benefitting from the structural shift to e-commerce, which has seen us increase our active customer base by 90 per cent in two years.”.
From omnichannel excellence to personalisation and product development, savvy retailers all around the world have accelerated their digital plans to meet customers’ rising expectations in the past 18 months. . To download the report, click here.
Streetwear brand Ksubi is making a splash in the Australian retail market, with new stores in Sydney and Melbourne, and a high-profile creative director in Pip Edwards. You can download the full report here. Inside Retail : Ksubi was founded in Australia in 1999, but until recently, it mostly operated in the US market.
As customer expectations change beyond the Covid-19 pandemic, it’s come into stark focus that most businesses need to re-evaluate the way they plan and run their operations. More people can be involved in decision-making through effective workflow-based interactions, with an exploration of alternative plans becoming the norm.”.
If Temu loses, Temu could be forced to curtail what so far has been a key marketing strategy. Shein seeks to block Temu from using Shein’s name for marketing, and it wants damages from sales that Shein can show came through deceptive or infringing marketing. Temu has asked the court to dismiss the lawsuit. “I
billion online household goods market, which sits within the $67 billion Australian household goods market. It’s MyDeal acquiring market share in the current market, and we’re quite comfortable with where we sit in the market right now.”. As it stands, MyDeal makes up about 3 per cent of the of the $8.1
IR : How do you collaborate with other departments, like product development or marketing, to ensure customer insights are acted upon? IR : How do you plan to improve your understanding of the customer in 2025? You can download the full report here.
Chinese fashion company Shein is significantly ramping up its marketing efforts in South Korea to capitalise on the country’s burgeoning e-commerce sector. The number also positioned the company as the fourth-largest in the domestic market after Coupang, 11Street and AliExpress, according to Business Korea. billion won.
With constant pressure to stay ahead of the competition, continuously innovate and get seasonal releases on time, it can be difficult to ensure that all the moving parts come together to create the best possible products at the right price point for each target market.
As the data-decision driven world continues to evolve, the marketing space is seeing marketers, category and brand professionals alike held more accountable than ever for success and delivering results – not just with vanity metrics like clicks and engagement, but perpetually trying to understand how these convert into sales.
We operate eight stores in Jakarta and plan to expand to more Indonesian cities; Our home try-on service offers an in-store experience but in the convenience of the customer’s home; Our customers also engage with us through chat to help purchase, assist in home try-on bookings, and answer any questions. You can download the report here.
Keeping track of all the seasonal events can be overwhelming, and missing just one or two key marketing moments may mean passing up an opportunity to inspire your customers to shop with your brand. These dates can inspire marketers to think outside the box and create opportunities they might not have considered. “You
The statistics come from the newly released Shopify Australian Retail Report 2024 ( available for download free here ). Create personalisation: When it comes to what customers value, a personalised experience is a differentiating factor not linked to price that retailers can weave into their marketing and engagement activities.
Retail marketing has evolved over the last few years. While purchase-based ad targeting is not a new concept, the rise of new programmatic channels has provided more avenues for marketers to reach audiences at scale and in real-time. Here are some strategies to reach customers at the time of purchase: Adopt an agile approach.
A product launch is a marketing event that precedes the release of a new product. You can launch an old product to a new audience or different market segment. For example, Red Bull started out selling energy drinks but soon expanded its market reach with the Red Bull Media Company—complete with TV Shows, movies and books.
The plan, according to Chatime Australia chief executive Carlos Antonius, is to hit 250 stores by 2025. The bubble tea market has been growing for years, and is poised to be worth US$3.4 Up until recently, these markets were owned and operated by the business’ global parent company, La Kaffa Coffee. “We Taking tea online.
As consumers constantly chase ‘the next best thing’ brands and retailers are realising more than ever the importance of accurately predicting demand and getting new products to market in as short a time as possible. How Swarovski cut time to market Swarovski was using two legacy PLM platforms simultaneously on different sides of the business.
Other areas evaluated included eight factors relating to strategy and two measuring market presence. The steps include: evaluate the cost of migration, determine the right time, review your tech stack, streamline legacy operating systems, create a change management plan, prepare your data for migration and elevate brand representation.
Klaviyo – an intelligent marketing automation platform – has created the ultimate calendar with more than 150 key e-commerce dates to consider when planning and executing your year-long marketing strategy. Download Klaviyo’s free e-commerce marketing calendar with 150+ key dates today.
The platform started out using celebrity looks to gauge interest and had around 16,000 downloads in the first month, before introducing its real-world version in February this year, featuring 180 real women recruited as contributors to the site. The program is set to include one-on-one styling sessions, workshops and fashion shows. .
Of course, a business shouldn’t use capital irresponsibly and spend without consideration, but establishing and growing a business does require money for inventory, marketing and advertising, staff costs, setting up internal systems and investing in growth. Download our guide on how to boost cash flow and grow your business faster.
While activity may be coming back to pre-pandemic levels, there remains a strong market appetite to buy good retailers that have adapted to the new normal and are future-fit, with strong digital DNA and clearly defined brand identities. Have a credible set of financial forecasts (3-5 years) that supports their strategic plan and vice versa.
We’re really leaning on the talent and the authenticity of our store team members and platforming it in our podcast,” said chief marketing officer Kate Blythe. Episodes are available for download on all podcast platforms including A Cast, Apple and Spotify. Podcasting is a long-term plan not a quick win.
Users download the app to view the participating cafes, restaurants and retailers nearby; they place their order and follow the prompts on the map to reach their destination. The Heydoor app is still in the beta testing phase and is rolling out in several markets across Melbourne as part of a national expansion plan.
These integrations created a positive contribution toad their marketing investments for the brand, where the ancillary revenue generated from Rokt E-commerce could then be invested into their activity with Rokt Ads allowing Ezibuy to capitalise on the pandemic-induced surge in demand while improving their customer experience and revenue.
To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. A unified front has to span the entire customer journey.
The 2021 IWSR Drinks Market Analysis No- and Low-Alcohol Strategic Study states that the volume of these categories in Australia increased by 2.9 Overall, the no- and low-alcohol market outperformed regular alcohol, which registered a volume decline of 1.4 Download here. per cent in 2020. per cent over the year.
SMS delivers brands a quick impact, a high traffic spike and higher sales according to research – so retailers who have not adopted it as a cornerstone of their marketing programs are likely losing sales to their competitors. Download a copy of the free 2024 SMS Consumer Trends Report today. Our customers are really responsive to that.”
We saw a gap in the market for bedding that was an extension of your personal style, just like fashion. The AR Bed Builder was a global first-to-market online shopping experience Sheet Society developed to bridge the gap between traditional bricks-and-mortar stores and the online shopping ecosystem.
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Research from Nielsen IQ, cited by Centric Software, the Product Lifecycle Management (PLM) software market leader, shows that 99 per cent of Australian households continue to buy private-label products. Faster, quicker decisions can ensure faster time from concept to market.
Times might be tough for the average Australian – with research showing nine out of 10 consumers will seek better deals this Christmas – but they’re still planning to give gifts. You can download the full report by Gift Flick and Inside Retail – ‘Who Wants What?’ at this link.
The Braze 2024 State of Customer Engagement in Retail and eCommerce report reveals insights to transform your approach to personalisation and lifecycle marketing, highlighting how top-performing retail and e-commerce marketers are anticipating market shifts and driving stronger customer engagement, retention and brand loyalty.
There’s little doubt that marketers have another challenging year ahead as they try to grow revenue and build lasting relationships with their customers set against constricted consumer spending. Marketers should be leveraging value exchanges that go beyond the generic and drive deeper engagement through emotional loyalty.
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