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How to get your first-party data strategy right

Inside Retail

Acting now to build a strong first-party data strategy isnt just about staying compliant, its about positioning your business as trustworthy, transparent, and future-proof. Only 15 per cent of ASX100 companies have a Consent Management Platform (CMP) in place a glaring gap that highlights the urgency to act now. The first step?

Strategy 165
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How Officeworks uses customer insights to drive strategy

Inside Retail

In todays competitive retail landscape, customer insights play a crucial role in shaping business strategies and enhancing the overall shopping experience. Inside Retail spoke with Officeworks’ general manager of customer and online Jessica Richmond about how the big-box retailer integrates customer feedback into decision-making.

Strategy 130
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How retailers can protect against costly IT outages and cyber disruptions

Inside Retail

If there was one event in 2024 that retail companies want to learn from to inform their cyber strategy, this is surely it. And lets not forget the infamous Optus outage in 2023, which crippled local retailers reliant on POS systems for payments and inventory management. You can download the full report here.

Strategy 130
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Bunnings, Priceline, TerryWhite Chemmart on what drives their retail success

Inside Retail

While the report is free to download, a ranking only tells you so much, so we reached out to the leaders behind the brands to understand the key drivers of their commercial success in FY24. The full report can be downloaded in the November issue of Inside Retail Australia magazine. As a health-first retailer, this is essential.

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How merging data analytics and retail management can drive business value

Inside Retail

A lot of category managers tend to think about the range they have, but not the combination of range and store. Download our white paper. The post How merging data analytics and retail management can drive business value appeared first on Inside Retail. Click through to Scalene’s website for further info.

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Introducing the 20 Coolest Retailers in Australia in 2022

Inside Retail

Thank you to The General Store partner and CEO Matt Newell and partners and chief strategy officer Danny Lattouf, as well as Rosanna Iacono, managing partner at The Growth Activists, and Nicola Mansfield, chief thinker at The Design Thinkers. Download the Coolest Retailers in Australia 2021 report.

Fashion 246
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UK retailer adoption of carrier management and post-purchase solutions increases in Q1, new research from Scurri reveals

Retail Focus

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.