Retail Focus

MAY 30, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

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Management Customer Retention Strategy Engagement 147

Inside Retail

FEBRUARY 15, 2024

As Neil Saunders, managing director and retail analyst at GlobalData, noted, “Wish has been acquired for a fraction of its original valuation which shows that this is a company in deep trouble, not one that is on the front foot. Why did Wish agree to the buyout? Wish was founded in 2010 and rose to prominence over the next decade.

Shopping 130

Shopping Consumer Marketing Management 130

Inside Retail

MARCH 19, 2025

And lets not forget the infamous Optus outage in 2023, which crippled local retailers reliant on POS systems for payments and inventory management. Crowdstrike is a market-leading anti-malware solution because it rapidly delivers updates to detect new threats. You can download the full report here.

Strategy 130

Strategy Planning Management Balance 130

Retail Focus

OCTOBER 19, 2023

Akeneo , the Product Experience (PX) Company and leading provider of Product Information Management (PIM) solutions, today announced its newest product offering, Akeneo Supplier Data Manager: a simple, scalable, and collaborative way to collect product data from all suppliers.

Management 147

Management Perspective Marketing Strategy 147

Inside Retail

OCTOBER 5, 2021

Powering retail growth: the next generation of contact centres presents the most important retail customer service statistics and insights in the market, painting a picture of what the future of retail contact centres looks like. To read the full report, download it here. The future of customer service agents: .

Social Media 246

Social Media Customer Engagement Engagement Management 246

Inside Retail

MAY 4, 2022

It is the new search, the new storefront and the new helpdesk,” observes Etienne Mérineau, senior director of marketing at Hootsuite. Mass media and advertising can still play a role to inspire larger audiences, but brands need to also manage the micro interactions to create more personalised experiences that feel more authentic and engaging.

Social Media 325

Social Media Advertising Engagement Management 325

Inside Retail

MARCH 4, 2025

Inside Retail spoke with Officeworks’ general manager of customer and online Jessica Richmond about how the big-box retailer integrates customer feedback into decision-making. This solution integrates customer communications with our store-management systems. You can download the full report here.

Strategy 130

Strategy Rhythm Other Management 130

Inside Retail

MARCH 3, 2025

Download the full report here. Jeanswest executive general manager Anne Natale said the old-school apparel retail mindset of dropping a campaign or a promotion every month needs to change and greater emphasis must be placed on communicating a products value proposition to the customer.

Social Media 130

Social Media Promotion Engagement Consumer 130

Inside Retail

JULY 24, 2023

Global research, conducted by Kantar for Glory Global Solutions, a market leader in retail cash recycling solutions, reveals that 80 per cent of consumers consider it important for retailers to provide a choice of checkout options. But as the market has evolved, so too has the technology.

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Layout Management Space Consumer 246

Inside Retail

FEBRUARY 14, 2023

In an effort to help retailers manage the rapidly increasing digital complexity both online and in-store, Incisiv, an industry insights firm, conducted a survey titled “Digital Complexity: Thriving in Unpredictable Times” in collaboration with Commercetools , Contentstack , and FluentCommerce.

Management 130

Management Advertising Light Line 130

Inside Retail

AUGUST 10, 2022

The foundations of our long-term growth strategy are now in place with our mobile app, loyalty program and first ‘owned brand’ all launched and scaling strongly in a market benefitting from the structural shift to e-commerce, which has seen us increase our active customer base by 90 per cent in two years.”.

Customer Engagement 263

Customer Engagement Expansion Engagement Strategy 263

Inside Retail

FEBRUARY 28, 2024

You can download the full report here. Heather McIlvaine, managing editor, premium, at Inside Retail, said Horn impressed the judges with the sheer number of customer data and technology projects he has brought to life during the past year, as well as the enormous impact these initiatives have had on the business.

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Fashion Strategy Management Marketing 279

Inside Retail

MARCH 14, 2022

Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here. The post Flora & Fauna founder Julie Mathers talks authentic marketing appeared first on Inside Retail.

Marketing 130

Marketing Shopping Engagement Line 130

Inside Retail

JANUARY 2, 2024

Keeping track of all the seasonal events can be overwhelming, and missing just one or two key marketing moments may mean passing up an opportunity to inspire your customers to shop with your brand. These dates can inspire marketers to think outside the box and create opportunities they might not have considered. “You

Strategy 130

Strategy Marketing Social Media Engagement 130

Inside Retail

SEPTEMBER 9, 2021

Customers are already getting used to adopting digital technology to manage their health, whether it be the government’s Medicare app, the MedAdvisor app for prescription management, or retailer apps like Chemist Warehouse’s Health @ Your Fingertips or Amcal’s health management app. How to get started.

Promotion 239

Promotion Line Advertising Management 239

Inside Retail

MARCH 7, 2024

Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here. Over the next few weeks, we’ll be sharing in-depth profiles of this year’s Top 10.

Management 249

Management Strategy Tailored Balance 249

Inside Retail

NOVEMBER 26, 2023

With constant pressure to stay ahead of the competition, continuously innovate and get seasonal releases on time, it can be difficult to ensure that all the moving parts come together to create the best possible products at the right price point for each target market.

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Balance Marketing Fashion Apparel 130

Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI).

Customer Engagement 130

Customer Engagement Engagement Marketing Flow 130

Inside Retail

JUNE 10, 2024

Other areas evaluated included eight factors relating to strategy and two measuring market presence. The steps include: evaluate the cost of migration, determine the right time, review your tech stack, streamline legacy operating systems, create a change management plan, prepare your data for migration and elevate brand representation.

Strategy 264

Strategy Planning Management Other 264

Inside Retail

MAY 27, 2021

These integrations created a positive contribution toad their marketing investments for the brand, where the ancillary revenue generated from Rokt E-commerce could then be invested into their activity with Rokt Ads allowing Ezibuy to capitalise on the pandemic-induced surge in demand while improving their customer experience and revenue.

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Tailored Engagement Perspective Customer Engagement 246

Inside Retail

OCTOBER 5, 2021

The platform started out using celebrity looks to gauge interest and had around 16,000 downloads in the first month, before introducing its real-world version in February this year, featuring 180 real women recruited as contributors to the site.

Fashion 246

Fashion Shopping Space Planning 246

Inside Retail

MARCH 20, 2022

Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here. The company generated $223.9 Tony is confident the investment will continue to pay off in the years ahead.

Management 246

Management Line Marketing 246

Retail Focus

JUNE 21, 2021

Moreover, users will also be able to download, free of charge, dials in the colour of their country exclusively developed for the Big Bang e from the Google Play Store, an offer not compatible with other connected watches already available on the market.

Boutique 204

Boutique Light Artistic Line 204

Inside Retail

MARCH 13, 2023

The 2021 IWSR Drinks Market Analysis No- and Low-Alcohol Strategic Study states that the volume of these categories in Australia increased by 2.9 Overall, the no- and low-alcohol market outperformed regular alcohol, which registered a volume decline of 1.4 Download here. per cent in 2020. per cent over the year.

Engagement 244

Engagement Location Management Marketing 244

Inside Retail

MARCH 19, 2023

It’s now mission-critical for enterprises to fortify their market position and secure their staying power by future-proofing their core retail systems. Composable commerce lets businesses quickly adjust to new market trends and changing customer demands without having to completely overhaul their existing systems.

Tailored 225

Tailored Strategy Marketing Architecture 225

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. A unified front has to span the entire customer journey.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

DECEMBER 21, 2021

With unsuspecting victims footing the bill for the marketing campaigns, the hackers simply wait for the orders to roll in, charge for the products and ship them (or not). Facebook’s Philippines marketing manager has not responded to an approach from Inside Retail for comment. That was three weeks ago, December 2.

Social Media 246

Social Media Advertising Management Marketing 246

Inside Retail

FEBRUARY 20, 2023

The impact of higher interest rates on the housing market is apparent. Helped by the disruption in global markets, commodity producers have found new markets in India, South Korea and Japan, while high-value manufacturers such as wine producers have pivoted into Europe. Download here.

Flow 246

Flow Department Stores Consumer Pattern 246

Inside Retail

MARCH 17, 2025

While youve improved CX overall, you still have a problem if data is managed differently across channels, and even synced at different rates. An obvious area to focus on is integrating backend systems, including inventory management, customer relationship management, and point-of-sale systems, into a single platform, Gray said.

Social Media 165

Social Media Target Market Tailored Shopping 165

Inside Retail

AUGUST 22, 2021

A post-pandemic uptick in Australian e-commerce is here to stay, according to a new study conducted by order and delivery management software company ShipStation. The report itself is also available for download free of charge. “I Download the report or sign up for a free 30-day trial.

Shopping 173

Shopping Social Media Strategy Consumer 173

Inside Retail

MARCH 7, 2023

While activity may be coming back to pre-pandemic levels, there remains a strong market appetite to buy good retailers that have adapted to the new normal and are future-fit, with strong digital DNA and clearly defined brand identities. So how do you get your retail business ready for a transaction?

Planning 244

Planning Consumer Marketing Strategy 244

Inside Retail

MAY 3, 2022

Sponsored by Impact, this special feature is a celebration of 20 rising stars of retail who are killing it, whether by leading the rollout of innovative projects, driving campaigns to make change in the industry, or giving management a red-hot go for the first time. Download the Rising Stars of Retail report here.

Visual Merchandising 147

Visual Merchandising Merchandising Management Other 147

Inside Retail

FEBRUARY 2, 2023

In today’s digital landscape, consumers have quickly become the driving force of how businesses conduct their marketing and customer-facing operations. A sizable 61 per cent of consumers feel cookie-fuelled ads are a creepy marketing tactic and definitely not cool. Download the free report from Marigold here.

Consumer 173

Consumer Marketing Management Design 173

Inside Retail

OCTOBER 20, 2021

Of course, a business shouldn’t use capital irresponsibly and spend without consideration, but establishing and growing a business does require money for inventory, marketing and advertising, staff costs, setting up internal systems and investing in growth. Download our guide on how to boost cash flow and grow your business faster.

Flow 246

Flow Advertising Balance Other 246

Inside Retail

JULY 28, 2021

We spoke with Temple & Webster CEO Mark Coulter about how the business scaled up its team to handle this rapid growth, why the launch of mobile apps is giving the company permission to be more creative and what he thinks about the rise of retail podcasts and the emerging furniture rental market. On the emerging furniture rental market.

Marketing 246

Marketing Curate Advertising Artistic 246

Inside Retail

SEPTEMBER 22, 2024

Retail marketers are actively seeking AI solutions that will boost creativity and engagement. Intelligent marketing automation platform Klaviyo has just released online a research paper The AI Trends Report For Ecommerce Marketers. Download the AI Trends Report For Ecommerce Marketers research paper here.

Engagement 147

Engagement Marketing Customer Engagement Form 147

Retail Focus

NOVEMBER 25, 2022

The first will include expert insights bringing together experts from JLL, CBRE and BNP Paribas Real Estate—providing an overview of the retail property market, including investment volumes and sentiment. All these events aim to provide participants with the key tools to meeting current challenges in marketing, licensing, and franchising.

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Department Stores Concept Marketing Light 182