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How merging data analytics and retail management can drive business value

Inside Retail

Data science is very powerful – but capturing real value from that capability is challenging, particularly if you’re not the biggest retailer in your market sector. A lot of category managers tend to think about the range they have, but not the combination of range and store. Download our white paper.

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From “most downloaded” to underdog: Deal gives Wish a lifeline but no guarantees

Inside Retail

As Neil Saunders, managing director and retail analyst at GlobalData, noted, “Wish has been acquired for a fraction of its original valuation which shows that this is a company in deep trouble, not one that is on the front foot. Why did Wish agree to the buyout? Wish was founded in 2010 and rose to prominence over the next decade.

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UK retailer adoption of carrier management and post-purchase solutions increases in Q1, new research from Scurri reveals

Retail Focus

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

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Akeneo launches new Supplier Data Manager offering to help retailers and distributors onboard supplier data more efficiently

Retail Focus

Akeneo , the Product Experience (PX) Company and leading provider of Product Information Management (PIM) solutions, today announced its newest product offering, Akeneo Supplier Data Manager: a simple, scalable, and collaborative way to collect product data from all suppliers.

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3 things to know about the retail contact centre of the future

Inside Retail

Powering retail growth: the next generation of contact centres presents the most important retail customer service statistics and insights in the market, painting a picture of what the future of retail contact centres looks like. To read the full report, download it here. The future of customer service agents: .

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Stop interrupting, start inspiring: 3 social commerce trends on the rise

Inside Retail

It is the new search, the new storefront and the new helpdesk,” observes Etienne Mérineau, senior director of marketing at Hootsuite. Mass media and advertising can still play a role to inspire larger audiences, but brands need to also manage the micro interactions to create more personalised experiences that feel more authentic and engaging.

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Choice at the checkout – why it matters

Inside Retail

Global research, conducted by Kantar for Glory Global Solutions, a market leader in retail cash recycling solutions, reveals that 80 per cent of consumers consider it important for retailers to provide a choice of checkout options. But as the market has evolved, so too has the technology.

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