Inside Retail

MAY 29, 2021

If employers invest in their people, provide meaningful learning opportunities, and help employees grow within their organisation, retail staff can have successful and engaging long-term careers. Manage compliance for streamlined employee experience. Ensuring they are paid accurately, on time, every time is key to employee engagement.

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Engagement Management Line Strategy 259

Inside Retail

NOVEMBER 6, 2023

As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

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Pattern Harmony Balance Line 299

Inside Retail

MARCH 4, 2025

Inside Retail spoke with Officeworks’ general manager of customer and online Jessica Richmond about how the big-box retailer integrates customer feedback into decision-making. This solution integrates customer communications with our store-management systems. You can download the full report here.

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Strategy Rhythm Other Management 130

Inside Retail

MAY 4, 2022

No longer deemed as an afterthought just for Gen Z, social commerce has evolved in leaps and bounds, engaging people from all backgrounds and demographics. Download Heyday by Hootsuite’s ebook: Conversational AI and the Future of Retail. Community and collaboration are the keys to success.

Social Media 325

Social Media Advertising Engagement Management 325

Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engaging your target audience.

Customer Engagement 130

Customer Engagement Engagement Marketing Flow 130

Inside Retail

MARCH 3, 2025

Download the full report here. We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound. However, some retailers arent seeing social media engagement translating into sales.

Social Media 130

Social Media Promotion Engagement Consumer 130

Inside Retail

AUGUST 10, 2022

She has led the business through a period of rapid growth while creating a long-term expansion plan centred around customer engagement. You can download the full report here.]. She was ranked first in Inside Retail’s Top 50 People in E-Commerce report. It has since grown to include 11,700 products from more than 270 brands.

Customer Engagement 263

Customer Engagement Expansion Engagement Strategy 263

Inside Retail

MAY 27, 2021

Many retailers have been forced to find new ways to engage their customers, sustain their businesses and find new opportunities for growth leading to an accelerated shift from physical retail to e-commerce. said Lupe Prada, Senior Trade Marketing Manager for Gumtree. Key Recommendations to maximise Value in E-commerce.

Tailored 246

Tailored Engagement Perspective Customer Engagement 246

Inside Retail

SEPTEMBER 9, 2021

Customers are already getting used to adopting digital technology to manage their health, whether it be the government’s Medicare app, the MedAdvisor app for prescription management, or retailer apps like Chemist Warehouse’s Health @ Your Fingertips or Amcal’s health management app.

Promotion 239

Promotion Line Advertising Management 239

Inside Retail

AUGUST 6, 2021

Shein’s “social responsibility” page states that it “never, ever” engages in child or forced labour, but does not provide the full supply chain disclosures required by British law. Its biggest investors include Sequoia Capital China and Tiger Global Management. Both declined to comment for this story.

Fashion 246

Fashion Management Merchandising Engagement 246

Trade Show Booth Companies - Trade Group

JANUARY 24, 2023

FREE WHITE PAPER Download our white paper "Demystifying Trade Show ROI" 5 Ways to create engaging booth graphics Investing in booth graphics can seem like another cost a business has to eat. Here are the best engaging booth graphics we’ve seen from walking countless exhibit halls. Javits Convention Center In New York City, NY.

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Engagement Display Social Media Color 98

Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Generally, customers and brands engage in a value exchange, whereby the former agrees to share their information for personalised incentives catered to their preferences.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

MARCH 13, 2023

Economic headwinds don’t worry Dan Murphy’s Dan Murphy’s managing director Agi Pfeiffer-Smith said the retailer hasn’t seen any evidence of customers choosing cheaper drinks, despite the slowing economy and poor outlook for economic activity in 2023. Download here. per cent in 2020.

Engagement 244

Engagement Location Management Marketing 244

Inside Retail

OCTOBER 26, 2023

Lightspeed is a single platform for point-of-sale, payment processing, inventory management and reporting which also includes tools for e-commerce and marketing. Liz Anderson, founder of the healthcare & beauty brand, White Earth, says Lightspeed’s inventory management feature saves her team time and stress in monitoring inventory. “I

Shopping 246

Shopping Engagement Consumer Gifts 246

Inside Retail

FEBRUARY 17, 2025

Download the full report here. Japanese retailer Uniqlo is investing heavily in radio-frequency identification (RFID) technology to accelerate supply chain efficiencies, with an ambition to embed RFID into its global product range, facilitating improved inventory management and the customer self-checkout experience.

Social Media 130

Social Media Department Stores Consumer Shopping 130

Inside Retail

MARCH 28, 2022

The Glassons app registered 500,000 downloads while the company updated its website to continue to improve its user experience and design. Various other cost control measures were introduced during the half, reducing operating costs, managing inventory levels to preserve liquidity and investing in technology.

Fashion 130

Fashion Engagement Management Other 130

Inside Retail

SEPTEMBER 22, 2024

Retail marketers are actively seeking AI solutions that will boost creativity and engagement. That’s a remarkable conclusion,” observes Jessica Schanzer, lead product marketing manager at Klaviyo. “It Download the AI Trends Report For Ecommerce Marketers research paper here.

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Engagement Marketing Customer Engagement Form 147

Inside Retail

JUNE 14, 2021

Former Amazon VP Pete Sauerborn joined online retailer Catch as managing director last year, bringing with him more than 20 years of retail and technology experience. At Amazon, Sauerborn led a team of 4000 team members in 16 countries across product management, software development, sales, marketing and operations. What was that like?

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Pattern Shopping Strategy Management 246

Retail Focus

NOVEMBER 29, 2023

As this demographic gets older and gains more disposable income, they have become a key audience for retailers to engage. Click here to download Aptos’ 2023 Golden Quarter Consumer Survey, “Why Gen Z wants real-world retail magic this Christmas”. Currently, Gen Z is recognised as ages 11 through 26.

Planning 173

Planning Gifts Shopping Retail Sales 173

Inside Retail

FEBRUARY 25, 2025

To adopt this thinking, brands should first look to define those metrics behavioural, brand, engagement and ROI that determine effectiveness and resonance of campaigns and spend. You can download the full report here. Were not bidding for revenue. Many companies still bid for revenue. We are bidding for customers.

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Other Customer Retention Engagement Strategy 130

Inside Retail

FEBRUARY 27, 2024

Braze is a cloud-based customer engagement platform designed to help businesses of all sizes manage customer interactions to improve product experience, retention rate, lifetime value, and return on investment. Proving value with the right messaging at the right time. Simplify journeys by reducing friction.

Strategy 130

Strategy Customer Engagement Engagement Management 130

Retail Focus

MAY 3, 2023

Wunderkind’s 2023 [GL1] WunderkIndex Report conducted in-depth research of 99 UK eCommerce brands, analysing on-site shopping journeys and customer engagement across both email and text channels over a six-month period.

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Light Promotion Customer Engagement Tailored 130

Inside Retail

APRIL 13, 2022

Download: 3 Sales Coaching Tips for Busy Retail Managers. Training roadblocks like lack of engagement and interrupted learning can reduce motivation and impact progress and learning outcomes. Is your goal to improve employee engagement? Eliminate your roadblocks. Use data, such as surveys to confirm your team’s progress.

Engagement 130

Engagement Promotion Retail Sales Management 130

Inside Retail

JANUARY 2, 2024

Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. This is a highly effective tool for reaching your most engaged customers. Ready to deeply engage with your customers all year long?

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Strategy Marketing Social Media Engagement 130

Inside Retail

APRIL 26, 2024

You can download it here. Leveraging neuroscience to lead As CEO of Winning Group, the company behind Appliances Online, Winning Appliances, Winning Services, Andoo, ORA, Heelix, Rogerseller, Spence & Lyda and Home Clearance, Winning has been at the forefront of conversations around employee engagement and company culture for many years.

Strategy 147

Strategy Shopping Engagement Marketing 147

Inside Retail

DECEMBER 20, 2023

Jia Lee, senior content marketing manager at Klaviyo, says CDPs are emerging as the technology of choice for marketing professionals. That might include an email management system, sales management tools, and website content management system (CMS) – or you may have contracted third-party marketing services.

Marketing 130

Marketing Social Media Management Engagement 130

Inside Retail

MARCH 14, 2022

To get the most out of your training investment, it’s essential to know how your team is engaging with your training material because, as we all know, the better trained your team is, the more successful your business will be. Choosing the Learning Management System that’ll work the hardest for you is essential. Time is precious.

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Management Engagement Line 130

Inside Retail

JULY 7, 2021

We know from Forrester Research that brands that are actively engaged in building mature partnership programs have seen their overall revenue grow by 28 per cent and that they enjoy two times faster revenue growth than competitors with no or low partnership maturity. You can download the report here. Miss out at your peril.

Social Media 230

Social Media Advertising Consumer Form 230

Inside Retail

JULY 25, 2021

And while many are already on board there is still a significant opportunity to differentiate a brand through a strong mobile experience, according to Adobe’s principal product manager of JAPAC Scott Rigby. The last 15 months have obviously seen a significant uptake in mobile commerce,” Rigby told Inside Retail.

Engagement 130

Engagement Shopping Perspective Form 130

Inside Retail

DECEMBER 17, 2023

Ben Eversfield, senior customer success manager at Klaviyo, explains it is important that brands note that CDP capabilities vary greatly from one platform to the next. Using Klaviyo’s CDP, businesses can easily and quickly identify those different customer segments, the critical first step to engaging with them.

Engagement 130

Engagement Flow Tailored Marketing 130

Inside Retail

APRIL 11, 2022

The increased prevalence of omnichannel solutions has forced businesses to rethink their approach to keeping consumers engaged when shopping in-store. Click to download the full research report here. The pandemic has greatly shifted consumers’ preferences for shopping, whether this be physically or online.

Shopping 147

Shopping Consumer Advertising Concept 147

Inside Retail

JUNE 5, 2023

Drive-to-store expert ShopFully’s country manager for Australia Brendan Straw said that catalogues play an incredibly important role in getting customers in store. Not only this, but shopping in-store allows customers to ask questions of staff, and be more informed and comfortable in the purchases they’re making.

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Social Media Shopping Form Promotion 130

Inside Retail

NOVEMBER 29, 2021

“Brands are having to rapidly accelerate their CX as our customers’ expectations continue to climb higher and higher,” observes Scott Rigby, who works as a chief technology advisor at Adobe serving as the firm’s principal product manager for enterprise solutions (JAPAC – commerce) and who is thoroughly versed in the firm’s AI solutions. “To

Consumer 130

Consumer Engagement Customer Engagement Shopping 130

Inside Retail

FEBRUARY 15, 2022

From managing greenwashing to authentic storytelling and tackling the haters on social media, the journey towards genuine sustainability is long and challenging for modern retailers. Free report download: [link]. Here were some of the key takeaways from that conversation. Share your story. It can be hard to know where to start.”.

Consumer 173

Consumer Social Media Engagement Other 173

Inside Retail

OCTOBER 19, 2021

The recent acceleration of e-commerce necessitates a reimagining of shopping flows, fulfilment logistics, and supply chain management. Download your free copy. The bottom line. The post For the pandemic-hit fashion industry, the future is digital appeared first on Inside Retail.

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Fashion Reimagine Contrast Flow 147

Inside Retail

MAY 2, 2024

You can download it here. By the time he left in 2019, the e-commerce side of the business was generating $20 million a year, and he was managing a large team of people. Because the e-commerce landscape changes so quickly, you need to do that to stay engaged. But he realised he missed being hands-on. “I’ve

Curate 147

Curate Marketing Engagement Fashion 147

Inside Retail

MARCH 21, 2024

Frequent out-of-stock experiences can also make a retailer seem unreliable, leaving shoppers to wonder if the store has poor inventory management – and even if they can trust any information on its website. This might involve stocking unique or locally sourced items that cannot be easily found online,” he continues. It’s free here online.

Consumer 130

Consumer Tailored Management Shopping 130