Inside Retail

AUGUST 20, 2022

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences. Take Ticketek , for example.

Customer Engagement 130

Customer Engagement Engagement Reimagine Strategy 130

Inside Retail

JULY 25, 2024

Culture Kings walks the talk Iconic Australian streetwear brand Culture Kings is translating experiential in-store moments into conversion-driving online experiences that foster engaged communities by consolidating its email and SMS into Klaviyo’s single platform, which has already delivered a spike in conversions.

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Engagement Flow Consumer Marketing 147

Retail Focus

FEBRUARY 20, 2024

Retailers and brands who outsource post-purchase updates to third-party fulfillment or courier companies could be missing out on valuable customer engagement opportunities, according to the latest research from Scurri , the next-generation delivery management platform.

Customer Engagement 147

Customer Engagement Engagement Management Consumer 147

Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engaging your target audience.

Customer Engagement 130

Customer Engagement Engagement Marketing Flow 130

Inside Retail

JANUARY 8, 2023

Ian Taunton, GM of The Athlete’s Foot Australia, said innovation is at the “core” of the business as the retailer becomes the first Australian brand to engage on Roblox. “We It is available for download on Roblox. The virtual game has been created by the digital agency LeapFrogger and its studio team.

Engagement 264

Engagement 264

Inside Retail

AUGUST 10, 2022

She has led the business through a period of rapid growth while creating a long-term expansion plan centred around customer engagement. You can download the full report here.]. She was ranked first in Inside Retail’s Top 50 People in E-Commerce report. It has since grown to include 11,700 products from more than 270 brands.

Customer Engagement 263

Customer Engagement Expansion Engagement Strategy 263

Inside Retail

OCTOBER 5, 2021

To read the full report, download it here. Being able to consistently engage with the customer across multiple channels is a top challenge for today’s agents. Over 50 per cent of retailers intend to increase their customer engagement AI capabilities investments in the coming year. The future of customer service agents: .

Social Media 246

Social Media Customer Engagement Engagement Management 246

Inside Retail

MARCH 4, 2025

This helps keep customers top of mind for both our teams and our business and reminds us about the importance of remaining curious and engaged with customers as we shape and evolve our customer offer. You can download the full report here. This story first appeared in Inside Retails 2025 Australian Retail Outlook, powered by KPMG.

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Strategy Rhythm Other Management 130

Inside Retail

MAY 29, 2021

If employers invest in their people, provide meaningful learning opportunities, and help employees grow within their organisation, retail staff can have successful and engaging long-term careers. Ensuring they are paid accurately, on time, every time is key to employee engagement.

Engagement 259

Engagement Management Line Strategy 259

Inside Retail

MAY 4, 2022

No longer deemed as an afterthought just for Gen Z, social commerce has evolved in leaps and bounds, engaging people from all backgrounds and demographics. Download Heyday by Hootsuite’s ebook: Conversational AI and the Future of Retail. Community and collaboration are the keys to success.

Social Media 325

Social Media Advertising Engagement Management 325

Inside Retail

NOVEMBER 8, 2021

A growing reliance on high-quality first-party data will create huge opportunities in technical and creative innovation and will help publishers and advertisers provide more relevant and engaging advertising content. Change brings new opportunities.

Planning 263

Planning Advertising Engagement Strategy 263

Inside Retail

JULY 31, 2024

Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. We went to Australian Post to develop downloadable express post labels.

Fashion 279

Fashion Engagement Strategy Consumer 279

Inside Retail

MARCH 3, 2025

Download the full report here. We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound. However, some retailers arent seeing social media engagement translating into sales.

Social Media 130

Social Media Promotion Engagement Consumer 130

Trade Show Booth Companies - Trade Group

JANUARY 24, 2023

FREE WHITE PAPER Download our white paper "Demystifying Trade Show ROI" 5 Ways to create engaging booth graphics Investing in booth graphics can seem like another cost a business has to eat. Here are the best engaging booth graphics we’ve seen from walking countless exhibit halls. Javits Convention Center In New York City, NY.

Engagement 98

Engagement Display Social Media Color 98

Inside Retail

JANUARY 10, 2022

Adapting to this ‘new normal’ is crucial if you hope to maximise engagement with your customers, and like the ‘old normal,’ there are several strategies that you can deploy to stay top of mind. Make your engagement strategy customer-centric. Download the free guide here. How to succeed in the new retail environment.

Engagement 243

Engagement Strategy Tailored Shopping 243

Inside Retail

SEPTEMBER 13, 2021

million downloads in July 2021 across Android and iOS, according to data presented by OnlineCasinoMaxi.de. In fact, Shein’s combined downloads from the App Store and Google Play is more than double that of Amazon Shopping’s total downloads. Founded in 2008, Shein (originally SheInside) started out as a wedding dress business.

Social Media 242

Social Media Fashion Marketing Strategy 242

Inside Retail

MAY 13, 2024

How retailers engage and connect with shoppers is what makes the difference between today’s success and sustainable growth. Download a copy of the free 2024 Marketing Spend Report today. While many prioritise customer retention and increasing order frequency, even more place customer acquisition as a top-tier concern.

Marketing 287

Marketing Customer Retention Strategy Social Media 287

Inside Retail

MARCH 3, 2024

Be sure to download the 2024 Australian Retail Outlook to discover more. Customer loyalty is an ongoing relationship with your shopper, ultimately demonstrated by how willing they are to engage with and repeatedly purchase from you versus your competitors.

Marketing 290

Marketing Customer Retention Strategy Planning 290

Inside Retail

JULY 18, 2024

The statistics come from the newly released Shopify Australian Retail Report 2024 ( available for download free here ). Create personalisation: When it comes to what customers value, a personalised experience is a differentiating factor not linked to price that retailers can weave into their marketing and engagement activities.

Customer Retention 264

Customer Retention Consumer Shopping Advertising 264

Inside Retail

NOVEMBER 6, 2023

As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

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Pattern Harmony Balance Line 299

Inside Retail

JUNE 13, 2024

In China, he said, retailers want their customers to engage with them digitally. Customers are encouraged to download the store apps, shop online and shop – or pick up – in stores. This is a truly digital environment to drive both footfall and continued engagement with customers.”

Promotion 260

Promotion Engagement Shopping Customer Engagement 260

Inside Retail

MAY 27, 2021

Many retailers have been forced to find new ways to engage their customers, sustain their businesses and find new opportunities for growth leading to an accelerated shift from physical retail to e-commerce. to download a loyalty app they already have), will really help to increase your end conversion goals. Relevancy Drives Revenue.

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Tailored Engagement Perspective Customer Engagement 246

Inside Retail

AUGUST 6, 2021

Shein’s “social responsibility” page states that it “never, ever” engages in child or forced labour, but does not provide the full supply chain disclosures required by British law. H&M’s website includes a downloadable spreadsheet with specific names and addresses of thousands of its factories and processing facilities.

Fashion 246

Fashion Management Merchandising Engagement 246

Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Generally, customers and brands engage in a value exchange, whereby the former agrees to share their information for personalised incentives catered to their preferences.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

JANUARY 24, 2022

Outland Denim actually began to help victims of sexual exploitation to engage in safe, dignified employment and has now expanded to supporting people from a wide range of vulnerable communities. . Download the report here.

Shopping 264

Shopping Social Media Accessories Accessories 264

Inside Retail

APRIL 19, 2024

You can download it here. You need to know their preferences, behaviours, and the platforms they frequent, and tailor your content and engagement strategies accordingly. AC: Implementing the scarcity strategy has been a gamechanger for us, driving massive demand for our products and transforming the dynamics of customer engagement.

Social Media 246

Social Media Strategy Engagement Customer Engagement 246

Inside Retail

JUNE 16, 2021

The report incorporates findings from dozens of published sources, as well as Amobee’s proprietary Brand Intelligence tool that analyses and correlates over 60 billion content engagements and consumption trends across the digital ecosystem of web, video, mobile and social – every single day.

Advertising 236

Advertising Tailored Engagement Strategy 236

Retail Focus

SEPTEMBER 24, 2024

Fastic , the world’s largest fasting app and AI-driven leader in weight loss and nutrition tracking, has leveraged advanced personalisation to drive user engagement and revenue growth, partnering with MoEngage , the insights-led customer engagement platform.

Customer Engagement 147

Customer Engagement Engagement Promotion Strategy 147

Inside Retail

OCTOBER 24, 2021

Podcasts also provide a human element to the content listeners are engaging in, and Edwina does an incredible job helping bring these stories to life.”. whilst providing an engaging and entertaining way to connect with our existing community, and potentially a new community of women,” Dole told Inside Retail. Blow Bar Co.

Engagement 245

Engagement Expansion Marketing Advertising 245

Retail Focus

AUGUST 6, 2024

While shoppers’ spending signals might be giving retailers the impression they have become lapsed customers, 53% say that, despite buying less from the brands they love, they still engage with them by viewing new products, watching or reading brand content and following on social media.

Fashion 147

Fashion Consumer Social Media Engagement 147

Inside Retail

SEPTEMBER 9, 2021

The economics of pharmacy retail also support digital engagement. Many FMCG brands sold in pharmacies have high margins and the FMCG industry is keen to partner with retailers to engage digitally with consumers. Pharmacy purchases would be a natural extension of managing one’s health via digital platforms.

Promotion 239

Promotion Line Advertising Management 239

Inside Retail

JUNE 29, 2021

Digital screens in the physical world are more engaging, contextually relevant and have the ability to amplify the impact of other channels. Download the Retail Holiday Preparedness Report and learn how to maximise sales revenue regardless of your company type or size.

Strategy 246

Strategy Tailored Shopping Marketing 246

Inside Retail

OCTOBER 26, 2023

Thus, retailers need to set out the objective of each channel, she says – such as sales, engagement or awareness – and monitor activity on them to determine if each channel is underperforming or not. They told us: “It makes the whole engagement strategy work a lot more seamlessly”.

Shopping 246

Shopping Engagement Consumer Gifts 246

Talking Retail

JANUARY 13, 2023

Food waste app Gander says it has seen a surge in downloads and in-store usage over the past year. Stacey Williams, head of customer engagement and business development at Gander, said: “Last year, we saw an increase. This story continues at Spike in food waste app downloads as cost-of-living crisis bites.

Customer Engagement 52

Customer Engagement Advertising Engagement 52

Inside Retail

MAY 2, 2021

They love their money, they love their engagement with their brand, they love them returning to their store. Download the Future of Retail Report and learn how to leverage the Five Drivers for success in 2021 and beyond. Do you suffer from a fear of shoppers? At an individual level, they love them.

Consumer 246

Consumer Tailored Shopping Promotion 246

Inside Retail

MARCH 13, 2023

In the future, we believe customers will still want to visit physical stores, but they will do so for experiences and to engage with others, rather than just picking up a bottle. This] overcomes the flavour barrier, that beer is perceived as bitter by some consumers, [and it] allows us to engage with a whole new customer base.”

Engagement 244

Engagement Location Management Marketing 244

Inside Retail

MARCH 28, 2022

The Glassons app registered 500,000 downloads while the company updated its website to continue to improve its user experience and design. Group sales fell 6.5 per cent to $170.63 million, with net profit at $11.91 million compared with the previous corresponding period. per cent of total group sales.

Fashion 130

Fashion Engagement Management Other 130