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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Some of them are tried and true, such as store layout and design, customer service and convenience. Store layout and design Store layout and design are basic, yet essential factors in creating the initial impression and introduction to the store. Don’t be complacent in this area. Don’t waste this opportunity.

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Curating community: Retail’s answer to the loneliness crisis

Inside Retail

The Covid-19 epidemic brought to light flaws in our social media networks, therefore aggravating this problem. And social media, even if it provides some connectivity, can also sometimes make people feel disconnected. Create areas flexible enough to accommodate varying group sizes and activities.

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Joseph Cheaney’s Gallery-Esque Retail Boutique on New Bond Street is a Testament to a Wider Cultural Shift in Luxury

Retail Focus

Perfectly capturing and expressing the essence of Cheaney’s craft, and displays their footwear with the reverence and curation one might expect in an art gallery. This ethos is also palpable in the design of the New Bond Street store, where the layout and interior elements are carefully curated to encourage exploration and appreciation.

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The Cheesecake Shop reveals fresh new look

Inside Retail

Now a new tagline, Happiness Baked Daily, reiterates that point, as does the store layout. Modern curved display cabinets, retro elements such as menu boards, striped awnings and tiled counters and a click-and-collect counter will also feature in the new fitouts. This story was originally published on Franchise Executives.

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Crafting luxury brand narratives through popup stores

Retail Focus

The store layout should also facilitate storytelling and create an atmosphere that resonates with your target audience. Moreover, brands could encourage customers and visitors to actively participate and share their experiences through social media. It has designed popup stores with Instagram-worthy moments in mind.

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The power of Invisible PR in retail

Inside Retail

Tools such as mystery shopping, analysis of social media feedback, and customer journey mapping are indispensable in capturing the more subtle aspects of brand perception. From training employees to optimising the store layout, every facet of the retail environment must resonate with the brand’s core values and ethos.

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How Sephora’s new stores bridge the gap between online and in-person retail

Inside Retail

For our Melbourne Central store, we have created an experiential environment so our customers can touch, feel and experience the products on display. IR : What are some of the noticeable changes and/or additions to the store layout? Has Sephora had to evolve its store offering for the Australian market?

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