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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

This moment feels right because we have seen a growing appetite for immersive, tailored brand experiences, and this boutique allows us to embody our approach to beauty in its fullest form. This complements, rather than replaces, our retailer partnerships, ensuring we meet customers wherever they choose to engage with us.

Concept 246
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Luxury brand pop-up store hyperlocal retail strategies

Retail Focus

Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. Brands that invest in understanding their regional nuances, fostering brand loyalty, and emotional engagement make customers feel valued.

Strategy 246
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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

Urban Regeneration and Mixed-Use Projects Rebuilding existing structures and designing for mixed-use functionality have become essential components of international development projects. Combining design, efficiency, and aesthetics, the programme aims to attract new brands and operators, ultimately increasing footfall in the area.

Expansion 265
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GMG’s senior HR director on strengthening the company’s retail workforce

Inside Retail

In an industry where people are the backbone of success, effective HR strategies play a pivotal role in shaping workforce engagement, productivity, and long-term retention. These initiatives are designed to support mental, physical and emotional health, contributing to higher job satisfaction and productivity.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matter what’s coming next. Whether you’re refining your customer journey or exploring ways to personalize engagement, we’ll provide insights that help you create adaptable models that move as fast as the market does.

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M-Cube launches M-Lab, its exclusive music catalogue to spearhead emotive retail experiences

Retail Focus

The catalogue is designed to align with the specific needs of each target market, with custom-made playlists that help establish a consistent and unique atmosphere, increasing customers’ emotional engagement and connection to the retail space. Its musical variety helps keep both customers and staff engaged.

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Why third spaces are the retail trend to tap into in 2025

Inside Retail

Whether through design, curated menus, or experiences, these spaces help communicate a brands narrative while also addressing digital fatigue and noise from the cluttered platform online. The retail strategist emphasised that it is increasingly important to encourage digital engagement in tandem with physical store visits.

Space 147