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Why luxury Aussie retailers are missing a major consumer segment

Inside Retail

Cutting through According to Annabel Pittendrigh, a client executive at Bastion Insights, many Australian retailers have missed the mark when it comes to customising and tailoring their marketing and communication efforts to resonate with these diasporic communities.

Consumer 263
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How Saks Fifth Avenue is tapping into the power of personal shopping

Inside Retail

As Larry Bruce, the president at Saks Fifth Avenue, stated in a public release, “Since the introduction of this concept last year, we are proud to have cultivated a new, engaged client base and a skilled stylist team that delivers one-of-a-kind personal shopping and styling tailored to the unique lifestyles of our customers within each community.

Shopping 147
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Retail appointments for the week

Inside Retail

In his new role, Wood will lead the newly created strategic partnerships team which will provide account management tailored to the company’s clients’ needs and champion an insight led partnership model. International Group of Department Stores appoints new president.

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Vietnam’s Vincom shifts focus from expansion to upgrades

Inside Retail

Vincom is easily the largest mall developer and operator in Vietnam, and wants to focus less on new development this year and more on a trifecta of objectives aimed at its existing mall fleet: driving rental growth, upgrading its market positioning, and strengthening the shaky operating metrics of elements of its far-flung portfolio.

Expansion 130
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What John Lewis’ $195m deal with Google says about the future of retail

Inside Retail

Zak Mian, chief transformation and technology officer at the John Lewis Partnership, said a potential use case was an image scanning feature in the John Lewis app, which customers could use to show the retailer’s home design stylists a room they’re looking to furnish. We’re looking forward to an era of fresh innovation,” Mian said.

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The Four Ps of Retail Business: Mastering the Basics of Retail for Your Business

RetailMinded

For small retail outlets, this might mean offering goods that aren’t available in big department stores, giving you an edge in the market. Leveraging retail recruiters to go find professionals in your organization to find reliable suppliers can be a competitive edge.