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Decoding the global trends shaping the future of retail

Inside Retail

In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. In the US alone, TikTok shop garnered 1.1 Indeed, Amazon and retail tech companies are now investing in just walk in technologies that may further enhance the shopping experience.

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Opinion: Consumers’ screen times gives shopping centres a headache

Inside Retail

Retail shopping centres face a major challenge rebuilding customer traffic and sales after the Covid-19 pandemic is controlled. The Covid-19 disruption has closed some businesses while accelerating a contraction of store networks many chains had started before the pandemic forced trading restrictions and lockdowns.

Shopping 130
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Analysis: Consumers and the new reality

Inside Retail

Non-grocery retail chains have been perceived as not putting customer safety first. To convince customers to spend, retailers need to show a clear purpose to community safety. Ease of purchase remains a close second, driven by the rise in online shopping. Social safety is still a top-of-mind concern. Home is the new hub.

Consumer 246
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The strengths and weaknesses of Nordstrom’s bid to go private

Inside Retail

Earlier this month, several members of the Nordstrom family, including the company’s CEO Erik Nordstrom and president Pete Nordstrom, offered to acquire the legacy department store chain for US$3.8 billion in partnership with Mexican retail company El Puerto de Liverpool. Today it is valued at just US$3.7

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Why it’s good to be a mall operator in the Philippines right now

Inside Retail

The booming retail business Aside from the retail properties, SM Investments also has a separate retail arm consisting of about 3850 department stores, supermarkets, hypermarkets and specialty stores. Same-store sales have been increasing at a rate above 6 per cent and twice that at its 74 department stores.

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For Singapore’s Capitaland, the mall comes roaring back

Inside Retail

Despite brave talk by shopping-centre companies, not just in Singapore but globally, about being able to adapt to e-commerce and continue to thrive, behind the scenes they have never been truly comfortable with the e-commerce juggernaut. Retail occupancy is 98.3 per cent – pretty much as good as it gets for shopping centres.

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Welcome to the post-Covid customer

Inside Retail

Non-grocery retail chains have been perceived as not putting customer safety first. To convince customers to spend, retailers need to show a clear purpose to community safety. Ease of purchase remains a close second, driven by the rise in online shopping. Social safety is still a top-of-mind concern. Home is the new hub.

Consumer 130