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David Jones launches online app in $65m digital transformation journey

Inside Retail

Department store chain David Jones has launched its online app, a cornerstone of the retailer’s three-year, $65 million technology transformation project. The app is free to download from the Apple App Store and Google Play Store.

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Europe’s largest luxury watch house opens in Promenaden, Oslo’s Fashion District

Retail Focus

In line with the heightened demand for experiential shopping experiences, Bjerke House will feature a dedicated events space on its second floor, as well as in-store workshops and the first physical Bjerke Vintage & Pre-Owned concept store.

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Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

Inside Retail

The Iconic: Free returns form part of the success story The Iconic, meanwhile, has an average refund time of 7.1 days, on par with other department stores. Their approach sets the standard for returns and highlights their commitment to a seamless customer experience.

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A-COLD-WALL* Lotte Department Store, Jamsil, Seoul set to launch

Retail Focus

Following the opening of a bold and distinctly industrial space inside the world-renowned Hyundai COEX, the brand unveils yet another site in the Korean capital, this time located in the famed Lotte Department Store, Jamsil.

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Department Stores – what does the future hold?

Retail Focus

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Multi-dimensional, story-telling design for South Korea’s largest, luxury department store

Retail Focus

Lotte enlisted London luxury retail designers Shed , known for a distinctly contemporary and progressive international design style, to reimagine a ‘different kind’ of department store, Lotte’s first major project in 7 years. A story of two halves with both a Menswear and a Children’s department.

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Inside Shinsegae: The Korean department store with a golden boot

Inside Retail

Shinsegae — one of the Big 3 of Korean department store retailing along with Lotte and Hyundai — has continued its great form right through into the second half of the year, helped by the removal of the country’s remaining pandemic restrictions and an increasingly buoyant mood among the country’s more affluent consumers.