Inside Retail

DECEMBER 3, 2023

So how do you know how, when and where Aussies are shopping and reach the right consumer for optimal digital impact in a sea of brand switching? By targeting this audience with tailored marketing messages, you can increase the likelihood of conversion and achieve a higher ROI. It’s time to target people, not browsers.

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Inside Retail

MARCH 7, 2023

Immersive shopping experiences According to Tang, due to the uptake of digital technologies across different age demographics during the pandemic, including first-time digital shoppers, consumers in APAC have grown accustomed to contactless self-services despite returning to in-store shopping.

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Inside Retail

SEPTEMBER 4, 2022

Retailers have clocked a seismic shift in customers being more open and willing to share their data to enjoy a tailored, holistic and rewarding shopping experience. It’s something that’s helped elevate both the in-store and online shopping experience,” says Condon.

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RetailMinded

SEPTEMBER 30, 2023

In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. With the rise of online shopping and ever-increasing consumer choices, retailers must go beyond the transactional and create experiences that resonate with their audience.

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Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. Experts can create tailored marketing strategies and optimize your content to improve search engine rankings and increase brand awareness.

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Inside Retail

AUGUST 9, 2023

For instance, The Iconic’s ‘find your fit’ feature ensures that customers purchase right-sized products, and have a sense of how it will look on them prior to purchase. The [find your fit] universal sizing tool helps remove the confusion of sizing charts to better assist customers in finding their true size,” she said.

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Pattern Customer Retention Strategy Merchandising 130

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

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RetailMinded

AUGUST 25, 2023

By posting regular updates and responding timely to queries, you will successfully build a loyal customer base that trusts in your brand. Employ Customer-Generated Reviews to Boost Credibility Trust is a vital element in online shopping. One way to build this trust is to prominently display customer reviews for your products.

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Social Media Customer Retention Engagement Strategy 52

RetailMinded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

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Layout Customer Retention Social Media Flow 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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Strategy Consumer Social Media Customer Engagement 52

RetailMinded

FEBRUARY 19, 2022

Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market. And in Latin America, many consumers rely on cash to pay for online shopping.

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E Delevry

DECEMBER 13, 2021

On the high street, even something as simple as welcoming customers when they walk in the door, or offering a friendly smile, can establish a trustworthy bond. In shops, customers can tap the shoulder of a helpful retail worker to ask their query and have it solved in a matter of minutes.

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Parcel Pending

OCTOBER 22, 2021

In today’s “ customer first” world, omnichannel marketing is a key influencer in a good customer experience ; shoppers want to purchase effortlessly and seamlessly across every platform; they want to choose where they shop, how they shop, and how they want it delivered. Customer Experience Boosts Employee Retention.

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Customer Retention Marketing Promotion Engagement 59

Parcel Pending

JUNE 3, 2021

However, demonstrating a great customer experience significantly increases customer loyalty. Lowers Acquisition Costs – To put it succinctly, customer retention is five times cheaper than acquisition 2. Employing the techniques discussed here enables you to keep an existing customer happy with your brand.

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Inside Retail

MAY 23, 2024

Today, customers aren’t choosing between shopping online or in-store; 75 per cent of consumers rely on both physical and digital touchpoints throughout their buying journey. Convenient delivery options tailored to your customer base are essential. Offering such insurance can improve customer retention.

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Social Media Customer Retention Strategy Consumer 147