Inside Retail

MARCH 19, 2024

Loop is the leading post-purchase platform optimising returns, post-purchase, and reverse logistics for more than 3500 brands, representing about 15 per cent of Shopify’s gross merchandise value. Returns data can unlock valuable insights into the customer’s buying behaviour as well as your product market fit.

Planning 290

Planning Customer Retention Social Media Marketing 290

Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. Experts can create tailored marketing strategies and optimize your content to improve search engine rankings and increase brand awareness. Security and Loss Prevention Ensuring the security of your retail store and merchandise is paramount.

Social Media 130

Social Media Customer Retention Management Engagement 130

Inside Retail

AUGUST 9, 2023

Michael Townsley, professor at Griffith University’s criminology institute, told Inside Retail that “returns fraud” can involve various practices, including wardrobing (returning used or worn items), receipt fraud (manipulating or using fake receipts) and returning stolen merchandise.

Customer Retention 130

Customer Retention Pattern Strategy Merchandising 130

Parcel Pending

JUNE 3, 2021

However, demonstrating a great customer experience significantly increases customer loyalty. Lowers Acquisition Costs – To put it succinctly, customer retention is five times cheaper than acquisition 2. Employing the techniques discussed here enables you to keep an existing customer happy with your brand.

Customer Retention 52

Customer Retention Consumer Color Flow 52