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Retention and loyalty – how to grow when the market is down

Inside Retail

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. To give you a glimpse of what you can expect from this year’s report, we are sharing selected articles over the coming weeks.

Marketing 290
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Stepping into the future: Bata Thailand’s dynamic transformation unveiled

Inside Retail

On ground strategies According to Parnurat, after the pandemic, the company recognised that almost all of its stores needed enhancements and renovations, with a refresh of furniture, ambient improvements and a refreshed take on visual merchandising. A brand transformation message was also carried out in every free-standing store. “We

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5 Retail Marketing Strategies to Drive Sales

Creative Displays Now

Whether you’re an experienced product developer or new to the retail industry, you must know strategies for introducing customers to your products and continuing to grow revenue. In most cases, consumer product manufacturers use a combination of online and offline marketing strategies to reach as many customers as possible.

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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Loop is the leading post-purchase platform optimising returns, post-purchase, and reverse logistics for more than 3500 brands, representing about 15 per cent of Shopify’s gross merchandise value. Take a look at Loop’s latest webinar here, where Australian e-commerce experts discuss strategies for successful international expansion.

Planning 290
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Stores are back, but will the inventory be there?

Inside Retail

For retailers facing such disruptions, merchandise in the wrong place at the wrong time can become one of the highest costs to their bottom line. So how can retailers be proactive in their inventory placement to avoid compromising top-line growth and customer satisfaction?

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One in 10: How retailers can navigate the looming threat of “returns fraud”

Inside Retail

This inclusive representation [provides] customers with a realistic view of how the clothing will look and fit on them.” Strategies to detect and prevent retail fraud But what happens when customers aren’t legitimately returning items because they’re not the right fit, but rather to make a buck?

Pattern 130
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Welcome to the new customer experience

Inside Retail

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.