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The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

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How an eCommerce SEO Agency Can Boost Your Retail Company’s Customer Retention

Retail Focus

In today’s competitive online retail market, customer retention is just as important as customer acquisition. By optimizing your website to meet the needs of your customers and search engines, an eCommerce SEO agency can help you boost customer retention and grow your retail business.

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As millennials embrace natural skincare, Jurlique sees an opportunity to grow

Inside Retail

Born in France, his first job after university was as a product manager for L’Oréal in Tokyo, where he became fluent in Japanese. We are all about naturality, sustainability, being conscious and well-being oriented, and it’s not only skincare products, we have rituals with our products that we suggest our customers to follow.”

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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business.

Planning 290
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Welcome to the new customer experience

Inside Retail

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

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The rise and rise of subscription boxes shows the market is ripe for growth

Inside Retail

Dynamic subscription-management tools allow consumers to adjust their delivery schedules and product selections easily​. Technology can also enhance the overall customer experience by simplifying the subscription process, improving customer service through chatbots, and offering digital content that complements physical products.

Marketing 246
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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. This can lead to increased conversions and higher customer retention rates. In this article, we explore different aspects of retail business operations that you should consider outsourcing.