Inside Retail

FEBRUARY 8, 2022

Gifts have long since been a consumer favourite for Valentine’s Day celebrations. It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event.

Gifts 130

Gifts Customer Retention Customer Engagement Consumer 130

Inside Retail

DECEMBER 12, 2024

Exclusive offers: Offer returning customers early access to sales or loyalty points to reward their repeat business. Segmentation ensures that communications are relevant to each customer group, increasing the likelihood of engagement. Post-holiday is the perfect time to review customer feedback and identify areas for improvement.

Strategy 241

Strategy Customer Retention Customer Engagement Tailored 241

Inside Retail

DECEMBER 21, 2022

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels. New customer expectations.

Customer Retention 130

Customer Retention Gifts Line Merchandising 130

Inside Retail

AUGUST 11, 2021

Customer retention is important to every business, but loyalty is hard-won, especially when a single bad customer experience can now be easily amplified to a mass audience in a matter of seconds. Consumers love to support smaller businesses, but were forced to shop at big stores due to the pandemic due to logistical issues.

Customer Retention 162

Customer Retention Consumer Gifts Advertising 162

Inside Retail

APRIL 19, 2022

But now, with the pandemic posing less of an economic threat than it did just two years ago, and with customers returning to a more ‘normal’ state of shopping, it’s high time for retailers to really consider what is next for the industry. It sounds obvious, but start treating your customers like people and not numbers.

Customer Retention 130

Customer Retention Gifts Advertising Shopping 130

CRP

JANUARY 27, 2023

Since then, she decided to take her brand in-house, creating shop called Shop WeWoreWhat , which stocks denim, swim, overalls, and activewear. With the intention of feeling like a gift to oneself, customers truly feel the promise of quality, care, and attention to detail from the moment they open their package.

Gifts 52

Gifts Fashion Color Promotion 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Strategy 52

Strategy Consumer Social Media Customer Engagement 52