Inside Retail

JULY 18, 2024

Retailers are responding to rising shopper expectations by demonstrating value in new ways and many are focused on customer retention (63 per cent), customer acquisition (62 per cent) and marketing and advertising (61 per cent).

Customer Retention 264

Customer Retention Consumer Shopping Advertising 264

Inside Retail

MAY 19, 2024

Beyond his deep understanding of the Asian retail market, Réthoré believes his experience using CRM (customer relationship management) to drive customer retention and acquisition at Nespresso was a major factor in his appointment. “When you are in Guangdong, for example, in summer, you want a dry oil.”

Social Media 264

Social Media Customer Retention Department Stores Concept 264

Parcel Pending

SEPTEMBER 30, 2021

Membership levels based upon the amount a customer spends are the most common form of loyalty program. The appeal of a loyalty program like this is that it motivates customers to climb the loyalty ladder to reap even bigger and better rewards. Cements Loyalty – A loyalty program is a crucial customer retention strategy.

Customer Retention 52

Customer Retention Engagement Form Social Media 52

Inside Retail

FEBRUARY 3, 2025

Retail media has risen to the top as one of the most effective forms of digital advertising by combining purchase intent in real-time, but the world of retail media is complicated and ever-changing due to technological advancements. Whereas, sustainable growth builds resilience and long-term value in a rapidly evolving market, he continued.

Advertising 130

Advertising Strategy Customer Retention Engagement 130

Inside Retail

FEBRUARY 8, 2022

Encouragingly, Emarsys’ Power to the Marketer research found 46 per cent of retailers are turning to more web personalised technologies this year which will play a major role in customer experience, CRM, and customer retention.

Gifts 130

Gifts Customer Retention Customer Engagement Consumer 130

Inside Retail

FEBRUARY 25, 2025

Prioritise SEO and personalisation/localisation, and lastly, have a clear customer strategy. Our stance in this space is to provide our customers with a real experience by crafting meaningful, lasting connections, sustainably and responsibly. This will go a long way to ensure you are staying on path, Anders said.

Other 130

Other Customer Retention Engagement Strategy 130

RetailMinded

JULY 8, 2021

For you to stay ahead of the game, you must keep up with digital innovations and apply up-to-date marketing strategies. Although digital marketing is already a familiar and staple strategy for many establishments, some industries and businesses are still reluctant to engage in this approach. Increases Customer Loyalty .

Marketing 106

Marketing Social Media Strategy Customer Retention 106