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“No immediate impact”: Experts weigh in on Senate Committee’s recommendations

Inside Retail

The Bill seeks to “address circumstances where a corporation has, or is taken to have, a substantial degree of market power and has been found to have misused their market power under section 46 of the Act”. Any markets with unfair pricing practices and a distinct lack of competition will come under scrutiny with the report.

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Welcome to the new customer experience

Inside Retail

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. A unified front has to span the entire customer journey.

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The Power of Net Terms: How to Fuel Expansion for Growing Wholesale Retailers

Retail Bound

Source: Source: Harvard Business Review – The Economics of E-Loyalty Gaining a Competitive Edge – In a competitive market, offering net terms can differentiate wholesale retailers from their competitors. This competitive advantage can lead to increased market share and revenue growth.

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8 Tips To Drive Repeat Business As A Retailer

RetailMinded

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

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Six Tips And Techniques To Boost Retail Efficiency

RetailMinded

Moreover, well-trained employees are more adept at handling diverse customer situations, leading to higher customer retention rates and increased sales. Optimize Your Store Layout A well-optimized layout enhances the shopping experience, increasing sales and customer satisfaction.

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How to Run a Thriving Retail Business Amidst Economic Uncertainty

Compliantia

This will help you come up with ways to cut back on unnecessary expenses and improve your cash flow. While cutting back on staff may seem like an obvious choice, remember that this can have a negative impact on the customer experience. This may involve rethinking your marketing strategies and adjusting your messaging accordingly.

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How to Improve the Post-Purchase Experience for Your Retail Customers

Parcel Pending

However, demonstrating a great customer experience significantly increases customer loyalty. Lowers Acquisition Costs – To put it succinctly, customer retention is five times cheaper than acquisition 2. Employing the techniques discussed here enables you to keep an existing customer happy with your brand.