Inside Retail

MARCH 5, 2025

With delivery reliability significantly impacting customer retention and lifetime value, this must be a key focus for retailers. Ben Wapling, head of marketing and digital, says that by leveraging their stores as fulfilment hubs, they can improve delivery speed. This is a key focus for retailers like Intersport.

Customer Retention 130

Customer Retention Balance Advertising Strategy 130

Inside Retail

SEPTEMBER 4, 2022

That sharing leads to a better overall customer journey and stronger customer retention, as shoppers are exposed to content relevant to their preferences and lifestyle – versus offers that don’t fit their needs or wants. . We can run multiple creative solutions for brands and retailers to engage with the user base.”.

Engagement 147

Engagement Customer Retention Perspective Tailored 147

Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. Creating cohesive customer experiences.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

JUNE 27, 2023

Collins Foods, the ASX-listed operator of KFC and Taco Bell chains in Australia, and KFC in Europe – broke the US$1 billion sales threshold in its home market last year. For the year to April 30, revenue from continuing operations rose by 14.2 per cent to $1.35 billion with growth across all business units.

Customer Retention 245

Customer Retention Strategy Planning Engagement 245

Inside Retail

DECEMBER 12, 2024

Sales figures, customer interactions, and marketing performance all offer valuable insights. Repeat customers: How do their holiday purchases compare to their previous buying habits? Marketing campaign analysis The holiday season often involves significant investment in advertising and promotions.

Strategy 241

Strategy Customer Retention Customer Engagement Tailored 241

Inside Retail

NOVEMBER 15, 2021

They say a company’s most loyal customers are also its most profitable. And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. and see how much you can save on your home utilities. .

Customer Retention 246

Customer Retention Marketing Engagement Consumer 246

Inside Retail

JULY 18, 2024

Retailers are responding to rising shopper expectations by demonstrating value in new ways and many are focused on customer retention (63 per cent), customer acquisition (62 per cent) and marketing and advertising (61 per cent).

Customer Retention 264

Customer Retention Consumer Shopping Advertising 264

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Customer Retention Social Media Marketing 290

RetailMinded

SEPTEMBER 30, 2023

Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. This is how you unlock sales potential unlike ever before.

Customer Engagement 96

Customer Engagement Engagement Tailored Color 96

Parcel Pending

SEPTEMBER 30, 2021

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer. Parcel Pending.

Customer Retention 52

Customer Retention Engagement Form Social Media 52

Inside Retail

APRIL 9, 2024

Frequent flyer programs infamously saved airlines’ profit margins by driving customer retention and eventually lucrative partnerships with banks. Instead, Shelper said, retailers should focus on providing cost-effective value to their members to encourage deeper engagement.

Customer Retention 130

Customer Retention Reimagine Engagement Consumer 130

RetailMinded

JULY 8, 2021

Whether your business is engaged purely online or accepts transactions through physical stores, it needs to be digitally present. For you to stay ahead of the game, you must keep up with digital innovations and apply up-to-date marketing strategies. Tracking efficiency and effectiveness is crucial in a marketing campaign.

Marketing 106

Marketing Social Media Strategy Customer Retention 106

Inside Retail

JULY 31, 2024

Engaging customers across multiple touchpoints has never been more critical. This is where a cross-channel customer experience (CX) platform becomes indispensable. A cross-channel CX platform enables retailers to deliver consistent and engaging campaign messages across all customer touchpoints.

Customer Retention 147

Customer Retention Customer Engagement Engagement Social Media 147

Retail Focus

MAY 30, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 147

Management Customer Retention Strategy Engagement 147

Inside Retail

AUGUST 7, 2021

While every brand has unique measurement needs and goals, these four customer-centric KPIs are a great starting point for building your retail loyalty metrics dashboard. Customer retention rate. Customer retention rate (CRR) is a foundational metric for retail marketers. Loyalty redemption rate.

Customer Retention 130

Customer Retention Engagement Customer Engagement Other 130

Inside Retail

SEPTEMBER 19, 2022

Customer expectations of engagement and experience in retail are changing equally quickly. Not that long ago, walking into a carefully organised grocery market, hearing a pianist perform in the centre of a high-end department store, or having a retail associate help guide you represented a good retail customer experience.

Engagement 147

Engagement Customer Retention Strategy Marketing 147

Inside Retail

DECEMBER 3, 2023

So are marketers. By targeting high propensity to purchase individuals, you can expect: Higher conversion rates – because a high propensity audience consists of people most likely to purchase the product or service being promoted, they’re more likely to convert into paying customers.

Customer Retention 130

Customer Retention Advertising Engagement Promotion 130

Retail Focus

AUGUST 25, 2024

This approach harnesses data to craft personalized marketing, product recommendations tailored to individual preferences, and shopping experiences uniquely designed for each consumer. Thus, this class of personalization improves customer engagement and boosts the probability of repeat purchases, thereby strengthening brand loyalty.

Consumer 130

Consumer Customer Retention Customer Engagement Engagement 130

Inside Retail

FEBRUARY 25, 2025

Revenue in Australias e-commerce market is projected to reach $67.6 billion in 2024, according to Statista Market Insights. However, capturing a share of this growing market requires more than simply operating an online store. We are bidding for customers. billion this year, up nearly 14 per cent from $59.4

Other 130

Other Customer Retention Engagement Strategy 130

Inside Retail

FEBRUARY 3, 2025

In an increasingly oversaturated market of agencies offering strategies, retail media platform Epsilon has made a name for itself not only in Australia but also abroad. Epsilon has earned a reputation for providing the data and technology that brands need to help them engage consumers with consistent messaging across every touchpoint.

Advertising 130

Advertising Customer Retention Strategy Engagement 130

Inside Retail

APRIL 19, 2024

Technology and opportunities to connect with customers are rapidly evolving but top industry marketers are still championing the fundamentals. Stand for nothing and sell to no one Marcus Murphy, co-founder and CEO of 5ive Media, advocates that “the future of marketing is an opportunity for us to slow down to speed up.”

Customer Retention 130

Customer Retention Marketing Consumer Engagement 130

Inside Retail

MARCH 14, 2023

When it comes to the Asia-Pacific market , three in five marketing professionals regard social media as more important due to economic uncertainties, according to a recent State of Social Report from software firm Meltwater. It’s becoming more important for retailers to engage with consumers.

Social Media 130

Social Media Customer Retention Marketing Consumer 130

Inside Retail

FEBRUARY 8, 2022

Encouragingly, Emarsys’ Power to the Marketer research found 46 per cent of retailers are turning to more web personalised technologies this year which will play a major role in customer experience, CRM, and customer retention. Storing data from all used channels in one platform is becoming the norm for retail marketers.

Gifts 130

Gifts Customer Retention Customer Engagement Consumer 130

Inside Retail

MARCH 28, 2022

With e-commerce businesses, the platforms we use to facilitate online business such as Shopify, various apps and software that directly integrate with the platform and performance marketing tools, give us real-time insight into the analytics and metrics that matter. What’s the lifetime value of your customers?

Advertising 130

Advertising Customer Retention Target Market Marketing 130

Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. Digital Marketing and SEO To thrive in a competitive retail landscape, your business needs a strong online presence. Data analysis experts can provide valuable insights into customer behaviour, market trends, and sales performance.

Social Media 130

Social Media Customer Retention Management Engagement 130

Inside Retail

FEBRUARY 26, 2024

There was good news in January when the Consumer Price Index slowed to the lowest rate in two years; however, experts recognise that the most volatile factors, such as rental rates and energy markets, remain the biggest drivers. per cent and 1.8 per cent during FY24.

Customer Retention 147

Customer Retention Strategy Consumer Promotion 147

Inside Retail

AUGUST 11, 2021

Customer retention is important to every business, but loyalty is hard-won, especially when a single bad customer experience can now be easily amplified to a mass audience in a matter of seconds. There are consistent themes across markets around the factors that drive customer loyalty.

Customer Retention 162

Customer Retention Consumer Gifts Advertising 162

Inside Retail

JANUARY 24, 2024

Recognising the need to align with contemporary tastes and market dynamics, Bata Thailand embarked on an ambitious venture – the “Surprisingly Bata” campaign. Social media and influencers Social media and online content platforms are part and parcel of any company’s marketing strategy.

Social Media 130

Social Media Customer Retention Visual Merchandising Merchandising 130

Inside Retail

MARCH 7, 2023

She believes that brands, retailers and marketers can help consumers overcome digital fatigue by focusing on amplifying the tangible and inspiring returning consumers through engaging experiences that are beyond transactional. Present hedonists” are another emerging customer profile, according to Tang.

Customer Retention 130

Customer Retention Social Media Consumer Tailored 130

Parker Design

MARCH 14, 2021

Well, if after speaking to your Data and Legal teams*, you’re no longer having nightmares about it, you can reconsider email as one of the most powerful communications and marketing tools available to reach your audience, large or small, business or consumer. Make it yours. Are you hands on?

Marketing 52

Marketing Customer Retention Tailored Engagement 52

Inside Retail

OCTOBER 30, 2023

With a newly-opened salon in Paris – strategically nestled among fashion titans like Dior and YSL – and a diverse clientele that includes A-list celebrities, the luxury label, which is best known for its silk caftans and timeless resortwear, is making its presence felt far beyond the Asian market. I call it a ‘road show’.

Fashion 130

Fashion Customer Retention Location Engagement 130

RetailMinded

FEBRUARY 8, 2023

Reinforcing this are technology leaders who aim to deliver profitable solutions for merchants looking to achieve clarity to their inventory, supply, logistics and consumers – ultimately creating more dynamic, more engaging and more profitable retail experiences. Director of Relationship Marketing Strategy, Merkle, a dentsu company.

Customer Retention 98

Customer Retention Strategy Engagement Planning 98

Creative Displays Now

MARCH 4, 2024

Retail marketing, or retail advertising, includes various tactics to spread awareness to your target audience and increase sales — from old favorites to newly launched goods. There are three primary types of retail marketing. Engage online with your audience. Keep your brand at the front of customers’ minds.

Retail Marketing 52

Retail Marketing Strategy Marketing Social Media 52

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Engagement Promotion 52

RetailMinded

AUGUST 25, 2023

Ranging from mastering social media marketing to embracing advanced SEO techniques, these strategies will help reshape your digital storefront for success. Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional.

Social Media 52

Social Media Customer Retention Strategy Engagement 52

Trade Show Booth Companies - Trade Group

AUGUST 28, 2023

Do you invest in more digital marketing? 3 Automotive trade shows provide leadership opportunities By leveraging networking, educational initiatives, media exposure, and community engagement, trade shows can be a steppingstone for leadership opportunities and professional growth. You’ve hit a wall. Advertising? Another location?

Social Media 52

Social Media Customer Retention Engagement Strategy 52

Retail Bound

MARCH 21, 2024

Source: Source: Harvard Business Review – The Economics of E-Loyalty Gaining a Competitive Edge – In a competitive market, offering net terms can differentiate wholesale retailers from their competitors. This competitive advantage can lead to increased market share and revenue growth.

Expansion 52

Expansion Flow Customer Retention Strategy 52