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Redbubble sales fall despite Covid boosting online shopping

Inside Retail

Online marketplace Redbubble says its sales fell by 16 per cent in the third quarter, despite a high level of returning customers who first engaged with the brand during Covid lockdowns. Ilczynski reiterated that the company’s revenue and profit performance are in line with expectations. . Operating EBITDA was $4.5

Shopping 246
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The Role of Email Marketing in Creating a Seamless Retail Customer Experience

Retail Focus

Anticipate and address customer needs at every stage of their journey. Provide personalized experiences that foster loyalty and engagement. When used effectively, email marketing not only enhances the overall customer experience but also drives revenue by encouraging repeat purchases and long-term relationships.

Marketing 130
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Why soft skills matter more than ever in an age of AI-driven retail

Inside Retail

When automated assembly lines were introduced, factory workers couldnt see a use for their skills. By focusing on defined soft skills, businesses can see higher functioning teams, improved psychological safety, and happier more engaged customers. But those retail workers?

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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

But there is a fine line between success and failure. Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business.

Planning 290
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How retailers can 10x their revenue with the right retail media provider

Inside Retail

Epsilon has earned a reputation for providing the data and technology that brands need to help them engage consumers with consistent messaging across every touchpoint. Retail media empowers brands to connect with customers at critical moments, offering measurable ROI, enhanced visibility, and long-term engagement, Odd commented.

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What data tells us about retaining customers during Covid

Inside Retail

Customer retention is important to every business, but loyalty is hard-won, especially when a single bad customer experience can now be easily amplified to a mass audience in a matter of seconds. There are consistent themes across markets around the factors that drive customer loyalty.

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From styling Beyoncé to a Paris salon: The rise of Marie France Van Damme

Inside Retail

The sophisticated woman The brand’s latest Fall collection is designed for “the sophisticated woman about town”, and Van Damme explained that the line is designed for the busy woman who doesn’t have the luxury of time. “I I will be on the road for the next few months meeting customers,” she concluded. I call it a ‘road show’.

Fashion 130