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How to get your first-party data strategy right

Inside Retail

Use data to recommend products your customers didnt even know they needed. Think Amazon, but tailor it to your niche. And lets not forget about customer retention. Download the full report here. Another gamechanger? Predictive analytics. Further reading: The trick to maximising first-party data?

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Welcome to the new customer experience

Inside Retail

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. You can download it here.

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Preparing for EOFY sales success: 2024 omnichannel approach

Inside Retail

Convenient delivery options tailored to your customer base are essential. Shipping insurance like XCover available in ShipStation provides additional security for lost, stolen, or damaged packages, which can enhance customer confidence and satisfaction. Offering such insurance can improve customer retention.

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RM Williams, Country Road Group, others share three digital trends defining 2025

Inside Retail

The evolution from subscriptions to memberships Over the years, the subscription model has become a significant and growing component of e-commerce, with retailers across industries from fashion and beauty to food and digital services adopting it to drive customer retention and predictable revenue.

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