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How to get your first-party data strategy right

Inside Retail

Customers know when theyre being tracked and are unhappy about it. Only 15 per cent of ASX100 companies have a Consent Management Platform (CMP) in place a glaring gap that highlights the urgency to act now. Customers expect simplicity and transparency. Confused customers and a serious trust problem. The first step?

Strategy 165
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UK retailer adoption of carrier management and post-purchase solutions increases in Q1, new research from Scurri reveals

Retail Focus

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

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Welcome to the new customer experience

Inside Retail

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

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Preparing for EOFY sales success: 2024 omnichannel approach

Inside Retail

Businesses need efficient shipping solutions, using an omni-courier shipping strategy, to manage costs. Convenient delivery options tailored to your customer base are essential. Offering such insurance can improve customer retention. For a comprehensive guide, download the 2024 Ecommerce Delivery Benchmark Report today.

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RM Williams, Country Road Group, others share three digital trends defining 2025

Inside Retail

Ultimately, thats about leveraging AI driven offerings to unlock sharper, faster, more cost-effective approaches to managing critical back-end processes like demand forecasting, pricing, inventory control and fulfilment. You can download the full report here. The key, he said, is to empower technology and let go.

Other 130
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HMRSSS 2024 Dates & Location 

Trade Show Booth Companies - Trade Group

For over 48 years, HMRSSS has granted complete access to the latest products and services for owners and managers of hotels, motels, and restaurants from the Southeastern USA and beyond.

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Digital Transformation in Retail: The Need is Now

Parcel Pending

Target’s app, for instance, incorporates a store directory to help shoppers quickly locate items, allows the download of instant coupons, offers easy scanning of their wallet’s barcode at checkout, keeps a shopping list as well as a list of favorites, and even connects them with their local store for faster curbside pick-up!