Remove Customer Engagement Remove Space Remove Strategy
article thumbnail

How retailers are wasting technology at the cost of customer engagement

Inside Retail

Too many major retailers are investing in digital technology solutions that they lack the resources to deploy properly, effectively squandering an opportunity to win competitive advantage, says a 25-year veteran of the technology space. CXDP is about laying the core foundation to enable that digital strategy,” explains Wallace.

article thumbnail

MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

With an expanded area and a new space dedicated to brand licensing (IP), LeisurUp, the zone dedicated to leisure and immersive experiences, brought together leading players such as Bandai Namco, Citywave, Cits Immersives, Hasbro, Dama Dreams, Dedem, Hupalupa, Smiley, QubicaAMF, Pausa, TF1 Licensing, Universal, Walltopia, and Zero Latency VR.

Expansion 264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mastering customer engagement: The key to retail and e-commerce success

Inside Retail

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. In this article, we explore key strategies shaping the future of retail and e-commerce, including: Anticipating the future of retail and e-commerce.

article thumbnail

Maison & Objet 2025: When Retail Meets Experience!

Retail Focus

These exhibitions went beyond showcasing products; they told stories, evoked emotions, and sparked retailers imaginations, encouraging them to rethink their spaces. The open, modular space allowed visitors to explore at their own pace. It underscores that the future of commerce lies in bold, immersive, and experience-driven strategies.

Curate 147
article thumbnail

Charles & Keith co-founder Keith Wong on the brand’s global expansion 

Inside Retail

Inside Retail spoke to Charles & Keith’s co-founder and COO Keith Wong to learn further details on the company’s retail concept and global expansion strategy. IR: How do you see the role of flagship stores evolving in your overall retail strategy? How are the customers responding to the new image?

Expansion 130
article thumbnail

How GMG plans to win Southeast Asia’s sports retail market

Inside Retail

The country has a well-established retail ecosystem with high-traffic shopping malls, premium retail spaces and a digitally engaged consumer base. Meanwhile, Hong Kong remains a strategic retail hub with a high-spending customer base and access to premium retail spaces.

article thumbnail

Meet the power couple behind Stax and Secondleft

Inside Retail

From pop-ups to permanent retail spaces The strategic decision to pivot from pop-up activations to permanent retail stores reflects Staxs commitment to deepening its connection with its community and the strategic maturation of the company. They are driven by a desire to build relationships as opposed to just selling clothes.

Fashion 147