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How retailers are wasting technology at the cost of customer engagement

Inside Retail

Too many major retailers are investing in digital technology solutions that they lack the resources to deploy properly, effectively squandering an opportunity to win competitive advantage, says a 25-year veteran of the technology space. In reality, he says, the reverse is usually true.

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Space NK Unveils Largest Store in Portfolio with Upgraded Westfield London Location

Retail Focus

Space NK has revealed a newly expanded store, which is the largest in the company’s portfolio, and four times the size of its original location at Westfield London in White City. With more stores to come from our business in 2023, we are proud to continue to innovate, with our customer at the heart of everything we do.”

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Mastering customer engagement: The key to retail and e-commerce success

Inside Retail

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. Ultimately, more focus through metric-based data-led outcomes removes the noise, allows for a more strategic approach, and provides teams more space to deliver creative approaches.

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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

With an expanded area and a new space dedicated to brand licensing (IP), LeisurUp, the zone dedicated to leisure and immersive experiences, brought together leading players such as Bandai Namco, Citywave, Cits Immersives, Hasbro, Dama Dreams, Dedem, Hupalupa, Smiley, QubicaAMF, Pausa, TF1 Licensing, Universal, Walltopia, and Zero Latency VR.

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Maison & Objet 2025: When Retail Meets Experience!

Retail Focus

These exhibitions went beyond showcasing products; they told stories, evoked emotions, and sparked retailers imaginations, encouraging them to rethink their spaces. The open, modular space allowed visitors to explore at their own pace.

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Australia’s social commerce market tipped to top $2.67 billion this year

Inside Retail

Likewise, retailers are expected to increase their investments in this space to enhance customer engagement and reach a wider audience. The post Australia’s social commerce market tipped to top $2.67 billion this year appeared first on Inside Retail.

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Meet the power couple behind Stax and Secondleft

Inside Retail

From pop-ups to permanent retail spaces The strategic decision to pivot from pop-up activations to permanent retail stores reflects Staxs commitment to deepening its connection with its community and the strategic maturation of the company. They are driven by a desire to build relationships as opposed to just selling clothes.

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