Inside Retail

FEBRUARY 17, 2025

In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. In the US alone, TikTok shop garnered 1.1 Indeed, Amazon and retail tech companies are now investing in just walk in technologies that may further enhance the shopping experience.

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Social Media Department Stores Consumer Shopping 130

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Here, we chat with CEO of retail, Dato’ Joyce Yap, about the future of malls and how sector have evolved in the past year.

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Department Stores Shopping Layout Outdoor 246

VMS

NOVEMBER 18, 2021

But we’re now starting to see that many changes to the in-store shopping experience borne out of necessity during the pandemic’s darkest days are having a lasting, positive effect,” said OnQ CEO Paul Chapuis. The increased use of QR codes at retail is a great example of a pandemic-driven change that’s here to stay.

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Consumer Electronics Display Beauty and Health Customer Engagement 52