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Oh!some sets sights on new markets, reaching 100 stores this year

Inside Retail

Retail chain Oh!some some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. To enhance customer engagement, Oh!some The company also integrates customer purchasing data to refine its product selection and service offerings. The post Oh!some

Marketing 130
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Decoding the global trends shaping the future of retail

Inside Retail

In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. In the US alone, TikTok shop garnered 1.1 Indeed, Amazon and retail tech companies are now investing in just walk in technologies that may further enhance the shopping experience.

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Analysis: The driving force behind Hong Kong’s retail revolution

Inside Retail

Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. But for Mainland China, this online shopping behaviour has long been considered normal. The brands that will lead tomorrow’s retail industry are those that make digital transformation a centerpiece of their strategies.

Consumer 147
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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Technology’s growing role in engagement Technology is key to driving that engagement.

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Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. The Value of Omnichannel Shopping Experiences. growth in eCommerce ” 1.