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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences.

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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

Trends in the Commercial Investment Market The retail real estate market was a focal point of this years MAPIC, with a strong emphasis on investors perspectives regarding retail market trends and outlooks. These sessions revealed an optimistic vision of the resilience of retail as an asset class.

Expansion 264
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Cynergy BPO gives Australian retailers an edge in e-commerce outsourcing

Inside Retail

What sets them apart isn’t just their network of top-tier BPOs – it’s the deep understanding they have of retail pain points and their ability to provide solutions that drive unmatched business outcomes. Outsourcing reimagined: The Cynergy BPO difference Today’s e-commerce environment is unforgiving.

Tailored 130