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How Amazon, Temu, and Shein are reshaping Australia’s retail landscape

Inside Retail

Unlike traditional retailers, which often operate on seasonal cycles, Shein updates its inventory continuously, keeping customers engaged and coming back for more. This shift in buying patterns has left many traditional retailers scrambling to adapt to a retail environment they scarcely recognise.

Fashion 246
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How AI could solve product returns and other supply chain challenges

Inside Retail

Our research shows that 34 per cent of retail executives say supply-chain efficiencies and improvements are a top customer engagement priority. AI can evaluate return histories to detect suspicious behaviours and patterns.

Other 130
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How conversational commerce is redefining the way customers interact with brands

Inside Retail

By analysing customer behaviour, generative AI can also speed up insights into foot traffic patterns, allowing retailers to optimise store layouts and product placements, ultimately improving the flow and convenience of in-store shopping. Conversational commerce is also redefining how customers interact with brands.

Flow 130
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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

These seemingly trivial behaviours reveal deeper emotional and psychological patterns. Artificial intelligence (AI), once considered a trend, is now firmly established as a transformative force in customer engagement and operational efficiency.

Expansion 264
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Why slowing down in stores can drive big sales: The science behind dwell time

Inside Retail

A 2014 study by Patrick Bohl on airport shopping behaviour revealed a striking pattern: Longer dwell time in duty-free shopping zones directly increased spending. It’s all about keeping people engaged long enough to cross the line from ‘just looking’ to ‘I’ll take two.’ New data on the spending-dwell relationship It gets better.

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Turning holiday insights into year-round success

Inside Retail

Were there specific price points or bundles that resonated most with customers? Understanding these patterns helps anticipate future demand and plan better for upcoming events like Easter or mid-year sales. Customer segmentation One of the most powerful insights from holiday data lies in understanding who your customers are.

Strategy 241
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What’s in store for retail in 2025?

Retail Focus

The intelligent codes will serve personalised content depending on factors like time of day, store location and consumer behaviour patterns. In 2025, we will also witness a dramatic shift from static to evolutionary QR codes that dynamically adapt based on real-time context.

Balance 162