Inside Retail

OCTOBER 13, 2024

Inside Retail spoke to Charles & Keith’s co-founder and COO Keith Wong to learn further details on the company’s retail concept and global expansion strategy. IR: How do you see the role of flagship stores evolving in your overall retail strategy? How are the customers responding to the new image?

Expansion 130

Expansion Concept Fashion Artistic 130

Retail Focus

MARCH 7, 2023

The space has been designed to be fully flexible in terms of categorization and product merchandising. Customers can test and try all sporting category equipment, footwear, and apparel from top brands such as Adidas, Kettler, Hoka, and Puma. This creates an engaging environment for the sports-loving community.

Concept 182

Concept Expansion Engagement Merchandising 182

Creative Displays Now

NOVEMBER 20, 2024

Your retail display should use techniques like cross-merchandising and interactive elements to engage with customers and draw them into the aisle. You want customers to interact with your brand and form meaningful connections. Ensure the space near your display has a mirror so they can see how the product looks.

Beauty and Health 97

Beauty and Health Display Visual Merchandising Merchandising 97

Creative Displays Now

OCTOBER 31, 2024

In-store displays are a critical aspect of retail strategy, particularly for food retailers. Visual merchandising presents products in a way that attracts customers, enhances their shopping experience and ultimately drives sales. This strategy is particularly effective for new or seasonal products.

Display 52

Display Visual Merchandising Color Focal Point 52

Retail Focus

NOVEMBER 7, 2023

Brands can use hyperphysical retail to create brand awareness, enhance word-of-mouth strategies, and increase sales. The Role of Analytics in Hyperphysical Retail The success of hyperphysical retail largely hinges on data-driven strategies. Personalized recommendations and interactive displays enhance customer engagement.

Engagement 147

Engagement Customer Engagement Layout Display 147

Inside Retail

FEBRUARY 16, 2022

This requires creating a digital fingerprint that integrates the customer’s profile data, captures their transactions, tracks all interactions across all channels, and can predict future behaviours, values, and preferences. Those that embrace personalisation not only deliver on customer outcomes, but also on business performance.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

Inside Retail

NOVEMBER 5, 2024

Enhancing customer service: When robots are used appropriately, they assist customers with navigation or basic information, allowing staff to focus on building emotional connections and delivering a more personalised service.

Balance 130

Balance Engagement Visual Merchandising Contrast 130

Jahabow

JANUARY 12, 2024

Although businesses of any size need to account for some losses, small retail businesses with low margins need robust loss-prevention strategies. Invest in Quality Security Systems The cornerstone of any robust loss prevention strategy is a state-of-the-art security system. Get in touch today!

Layout 52

Layout Visual Merchandising Engagement Display 52

Inside Retail

NOVEMBER 14, 2023

Achint Setia, Zalora’’s chief revenue and marketing officer, told Inside Retail that it was all about creating a seamless customer journey. The final price of the item was listed on the 8th of November, at which point customers were able to purchase the product at a fraction of the original retail price,” he noted.

Fashion 130

Fashion Tailored Engagement Shopping 130

Inside Retail

JULY 18, 2023

In the store of tomorrow, technology and innovation play a lead role in enhancing the customer experience and delivering improved outcomes. But without optimising the tools available or resetting strategy, retailers may struggle to remain successful in this new world.

Consumer 130

Consumer Fashion Customer Engagement Shopping 130

Creative Displays Now

SEPTEMBER 3, 2024

Businesses can now use AI to understand customer behavior and offer personalized recommendations. Armed with AI’s predictive insight backed by data analysis, your consumer product company can tailor their in-store marketing strategy and retail displays to reflect customer needs.

Display 90

Display Engagement Shopping Promotion 90

VMS

NOVEMBER 10, 2021

The core of his philosophy was “treat your customer as you would want to be treated.” And now as we look toward the future, we’re compelled to reconsider the meaning of customer service. Though a critical component of any retail strategy, customer service is a subset of a broader construct, the totality of the customer experience.

Social Media 92

Social Media Customer Engagement Visual Merchandising Engagement 92

Inside Retail

AUGUST 17, 2023

When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening. Recent research into the effectiveness of various security measures at preventing customer theft provides some insights. What deters shoplifters?

Management 130

Management Harmony Strategy Display 130

VMS

NOVEMBER 10, 2021

The core of his philosophy was “treat your customer as you would want to be treated.” And now as we look toward the future, we’re compelled to reconsider the meaning of customer service. Though a critical component of any retail strategy, customer service is a subset of a broader construct, the totality of the customer experience.

Social Media 88

Social Media Customer Engagement Visual Merchandising Engagement 88

Inside Retail

JANUARY 8, 2024

“And for brands already in physical locations, a pop-up provides the opportunity to explore the potential of new geographies with localised strategies, as well as testing new formats, new fixtures, new products and new merchandising.” Pop-ups are also a great way for retailers to lean into the preferences of the Gen Z shopper.

Engagement 130

Engagement Shopping Artistic Marketing 130

Retail Focus

MAY 30, 2023

It places emphasis on integrating the retail environment with the local community and building strong relationships between the retailer and customers. Community retailing aims to create a sense of belonging in the retail space by fostering customer engagement, retention and a supportive local economy.

Retail Design 130

Retail Design Design Engagement Visual Merchandising 130

Inside Retail

FEBRUARY 27, 2022

Branded merchandise flies off the shelves and attendees keep mementos as a reminder of their experience. There is a huge opportunity for retailers to use NFTs in their customer engagement strategy. NFTs as next-level keepsakes and more.

Fashion 130

Fashion Pattern Customer Engagement Artistic 130

Jahabow

OCTOBER 21, 2024

Expect more retailers to adopt strategies like “buy online, pick up in-store” (BOPIS), curbside pickup, and fast home delivery services. By offering personalized and consistent experiences through subscription boxes, retailers can build lasting customer relationships. Get in touch today!

Social Media 52

Social Media Display Visual Merchandising Consumer 52

Inside Retail

FEBRUARY 26, 2024

per cent versus the same period in fiscal 2022, gross merchandise decreased 7.1 Everything from hiring staff to ensuring inventory management is trialed and the ideal staff-to-customer engagement is tested. In the company’s third quarter 2023 earnings report, net sales decreased 6.8

Department Stores 130

Department Stores Fashion Shopping Engagement 130

Inside Retail

NOVEMBER 27, 2023

In the ever-evolving retail landscape, technology has swiftly moved from being a novelty to becoming the linchpin of both operational and customer-centric strategies. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Engagement Shopping Pattern 147

Parcel Pending

FEBRUARY 28, 2023

The interactions between customer and retailer are made up of all these different touchpoints. Customers often choose companies they shop at based on their overall experience through all points of the customer engagement journey – not simply individual interactions with individual departments.

Social Media 52

Social Media Tailored Strategy Shopping 52

Parcel Pending

FEBRUARY 28, 2023

The interactions between customer and retailer are made up of all these different touchpoints. Customers often choose companies they shop at based on their overall experience through all points of the customer engagement journey – not simply individual interactions with individual departments.

Social Media 52

Social Media Tailored Strategy Shopping 52

Creative Displays Now

JULY 24, 2023

Aside from these three examples, there are many applications for traditional signage as part of visual merchandising displays for many industries, including electronics, pet supplies, beverages and hardware. You can add video, audio and interactive touch capabilities, creating a personalized customer experience.

Display 97

Display Advertising Visual Merchandising Promotion 97

Quarter 20

JANUARY 9, 2018

Warby Parker is a good example, with their introduction of retail locations for customers who need to try their options. Part of Warby Parker’s strategy for success has been the decision to test some new locations with pop up shops before investing in extensive infrastructure and leases.

Location 52

Location Customer Engagement Engagement Strategy 52

RetailMinded

SEPTEMBER 29, 2020

Prior to the rise of the COVID-19 pandemic, retailers were investing in stores by right-sizing their real estate footprints and reshaping the store experience around customer engagement. Putting a mobile device into the hands of a retail associate is rapidly becoming a key, revenue-driving part of that strategy. Clienteling.

Engagement 69

Engagement Flow Customer Engagement Location 69

CRP

JANUARY 27, 2023

This is why the demand for unique and innovative digital marketing strategies has increased. A short production time, combined with a cohesive brand, marketing, and e-commerce strategy, paved Bing’s way to community-driven success. million worth of merchandise in one day. Image by Creative Retail Packaging.

Gifts 52

Gifts Fashion Color Promotion 52

All Work

DECEMBER 18, 2020

A physical presence helps build brand awareness and contact with potential new customers or employees. Ideally, the two should be consistently reinforcing the brand from both a design and experience perspective: when a customer engages with either, they should immediately feel welcomed and brand-connected.

Retail Design 67

Retail Design Design Layout Space 67

Parcel Pending

MARCH 30, 2024

The Wall Street Journal reports that fraudsters, masquerading as legitimate carriers, are accepting payments to transport goods but then outsourcing the job and skimming off the top; alternatively, they are absconding with the merchandise to sell on their own accord. 80% of B2B customers expect responses and interactions in real time.

Outdoor 52

Outdoor Strategy Management Customer Engagement 52