The impact of gamification on retail customer engagement
Inside Retail
FEBRUARY 21, 2023
Sephora Beauty uses live streams to promote new products. Starbucks loyalty customers play beat-the-clock classics like hopscotch and bingo that bring them back on the app all day long. The growth of gamification In 2021 the gamification market was estimated to be US$12.35 Increase customer engagement.
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