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How Amazon, Temu, and Shein are reshaping Australia’s retail landscape

Inside Retail

This seamless, integrated customer experience has redefined Australian consumers’ expectations, making it harder for traditional retailers to compete with their slower and more costly fulfilment methods. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers.

Fashion 246
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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.

Expansion 264
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What’s in store for retail in 2025?

Retail Focus

Chris Newell, creative partner, Syn As a marketing agency working within the retail sector, Syn has seen several trends emerge in 2024. Looking to 2025, Newell said stores will need to continue to level up their offering when it comes to pulling customers in and connecting with them on a deeper and more emotional level at bricks and mortar.

Balance 162
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How AI could solve product returns and other supply chain challenges

Inside Retail

Our research shows that 34 per cent of retail executives say supply-chain efficiencies and improvements are a top customer engagement priority. Better demand forecasting with AI Using AI algorithms to analyse historical sales data, seasonal trends and other market factors can help retailers predict future demand with higher accuracy.

Other 130
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Turning holiday insights into year-round success

Inside Retail

Sales figures, customer interactions, and marketing performance all offer valuable insights. Were there specific price points or bundles that resonated most with customers? Understanding these patterns helps anticipate future demand and plan better for upcoming events like Easter or mid-year sales.

Strategy 241
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How conversational commerce is redefining the way customers interact with brands

Inside Retail

By analysing customer behaviour, generative AI can also speed up insights into foot traffic patterns, allowing retailers to optimise store layouts and product placements, ultimately improving the flow and convenience of in-store shopping. Conversational commerce is also redefining how customers interact with brands.

Flow 130
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Why slowing down in stores can drive big sales: The science behind dwell time

Inside Retail

A 2014 study by Patrick Bohl on airport shopping behaviour revealed a striking pattern: Longer dwell time in duty-free shopping zones directly increased spending. It’s all about keeping people engaged long enough to cross the line from ‘just looking’ to ‘I’ll take two.’ New data on the spending-dwell relationship It gets better.