Retail Focus

JANUARY 2, 2025

James Breaks, associate director of design, rpa:group rpa : group, which works with retail partners across design, architecture and project and cost management services, is in agreement about the increasing and evolving role of AI within the industry.

Balance 162

Balance Consumer Engagement Marketing 162

Inside Retail

JANUARY 1, 2025

Social listening: monitor mentions of your brand across social media channels for unfiltered insights into what customers loved and where they struggled. Acting on this feedback demonstrates to customers that you value their input and are committed to continuous improvement.

Social Media 130

Social Media Shopping Engagement Customer Engagement 130

Inside Retail

MAY 3, 2021

Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media. Efficiency redefined. per cent, which represents an 18.7

Social Media 279

Social Media Light Reimagine Engagement 279

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Social Media 147

Social Media Strategy Balance Engagement 147

Inside Retail

JULY 31, 2024

A cross-channel CX platform enables retailers to deliver consistent and engaging campaign messages across all customer touchpoints. By integrating channels such as SMS, WhatsApp messaging, web and app push notifications, social media, and on-site personalisation, retailers can create a unified and cohesive customer experience.

Customer Retention 147

Customer Retention Customer Engagement Engagement Social Media 147

RetailMinded

SEPTEMBER 19, 2022

Emily Washcovnick, Senior Field Marketing Manager, Yelp. Steph Bechard, Retail Social Media Strategist, Crystal Media. Michael Ashcraft, Senior Area Manager, Small Business Administration. Sessions on the agenda include: Mysteries Unveiled: Lessons in Marketing, Customer Engagement & How to Win More Sales.

Social Media 98

Social Media Flow Customer Engagement Engagement 98

Inside Retail

JULY 11, 2023

Sanae Inada, the General Manager of Rive Gauche, said this new branding initiative reflects the brand’s evolution over the last three decades. Now, by adding a larger focus on social media into the mix, Rive Gauche is reaching a new audience. “We

Reimagine 130

Reimagine Social Media Customer Engagement Management 130

Inside Retail

JULY 12, 2021

Fortunately, the right customer identity and access management (CIAM) provider can offer an arsenal of solutions that will address customer experience and security in tandem. . For example, you may want to verify a customer’s identity if they log in with a new device or place an order above a certain value.

Social Media 147

Social Media Perspective Customer Engagement Art 147

Inside Retail

OCTOBER 26, 2023

Lightspeed is a single platform for point-of-sale, payment processing, inventory management and reporting which also includes tools for e-commerce and marketing. Liz Anderson, founder of the healthcare & beauty brand, White Earth, says Lightspeed’s inventory management feature saves her team time and stress in monitoring inventory. “I

Shopping 246

Shopping Engagement Consumer Gifts 246

Retail Focus

AUGUST 25, 2024

Thus, this class of personalization improves customer engagement and boosts the probability of repeat purchases, thereby strengthening brand loyalty. Sustainability is another critical focus area, with digital tools enabling better inventory management and waste reduction.

Consumer 130

Consumer Customer Retention Customer Engagement Engagement 130

Inside Retail

APRIL 23, 2023

Blockchain technology offers a secure and decentralised way to store and manage data, ensuring that loyalty program rewards and points cannot be tampered with or fraudulent. Additionally, the use of NFTs can help increase customer engagement, as they can be collected and traded by loyal customers.

Gifts 130

Gifts Engagement Social Media Art 130

Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching.

Management 162

Management Social Media Shopping Concept 162

Inside Retail

JANUARY 2, 2024

Jia Lee, senior content marketing manager at Klaviyo, says the company’s suite of tools – including email marketing , SMS marketing , mobile push, reviews, and customer data platform (CDP) – can help brands optimise their campaigns and engagement through memorable occasions during the year.

Strategy 130

Strategy Marketing Social Media Engagement 130

Inside Retail

SEPTEMBER 1, 2022

To manage challenges while capitalising on e-commerce growth, retailers of all sizes are turning to the agility provided by the cloud. This reflects a shift from managing one or two demand spikes to handling sustained spikes over longer periods of time. Data siloed across multiple channels curbs customer acquisitions and loyalty.

Social Media 130

Social Media Engagement Reimagine Customer Engagement 130

Inside Retail

JUNE 14, 2022

Delivery has become a clear indicator of retailer competence, defining the brand value as much as any other part of the customer engagement. Today’s customers are used to lightning-fast service and a poor delivery experience can be the dividing factor to turn a first-time shopper into a loyal customer.

Strategy 130

Strategy Social Media Management Consumer 130

Inside Retail

JUNE 5, 2023

In fact, while internet search is the most common method of gathering information for an upcoming shop, catalogues are a close second, ahead of social media and more traditional forms of advertising. Watch the full webinar here. And, according to Straw, data will play a key role in this transition. “I

Social Media 130

Social Media Shopping Form Promotion 130

Inside Retail

DECEMBER 18, 2023

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. What should follow is a golden era of customer engagement. The next battleground is retail media.

Social Media 147

Social Media Engagement Concept Layout 147

Retail Focus

SEPTEMBER 17, 2024

Factors like fast page load times, mobile responsiveness, and easy navigation are essential, and an eCommerce SEO agency ensures these elements are well-optimized to keep your customers engaged. When customers know what to expect from your brand, they are more likely to return.

Customer Retention 130

Customer Retention Tailored Strategy Customer Engagement 130

Inside Retail

JUNE 22, 2023

While it can depend on the role, some fundamental attributes are essential when working with customers. Empathy In a post-pandemic world of increasing automation, artificial intelligence and self-service, the way customers engage with organisations is also changing. Caring Customer service is a people-focused job.

Social Media 130

Social Media Engagement Customer Engagement Management 130

Inside Retail

OCTOBER 24, 2023

Daniel Broderick, New Era’s managing director for Asia Pacific, recently shed light on how this iconic brand aims to shape the future of fashion in the region. The brand also invested in targeted marketing campaigns, leveraging social media and celebrity endorsements to engage with a younger demographic. “My

Target Market 130

Target Market Social Media Fashion Tailored 130

Retail Focus

NOVEMBER 7, 2023

A survey by IBM and the National Retail Federation reveals that around 56% of Gen Z global shoppers visit physical stores for the sake of a “fun” experience, which includes capturing set designs for social media sharing. Personalized recommendations and interactive displays enhance customer engagement.

Engagement 147

Engagement Customer Engagement Layout Shopping 147

RetailMinded

JANUARY 29, 2021

This striking statistic highlights how retailers themselves are exacerbating the cost and complexity of managing returns, with the average returned purchase passing through seven people before it’s listed for resale. A staggering 69% of retailers are not deploying technology solutions to automate and process returns. You can’t win them all.

Social Media 92

Social Media Management Shopping Engagement 92

Parcel Pending

APRIL 25, 2024

This blog will explore the trends currently impacting plumbing distributors and wholesalers, as well as share ways to improve your business’s inventory and supply management to deliver more value for your customers and contractors – in 2024 and beyond. In 2023, it managed an impressive 52.3 Sources: Krawcke, Nicole. Dormido, H.,

Management 52

Management Outdoor Social Media Marketing 52

Inside Retail

AUGUST 17, 2021

This provides the framework for choosing the tech that provides them with the capabilities, data and insights, helping them enhance their products and services to keep customers engaged and excited about what they are doing.”. These become assets in your digital wardrobe and used as content for social media.

Fashion 130

Fashion Customer Engagement Beauty and Health Engagement 130

Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Even if you’re a brick-and-mortar store, having an online presence is crucial these days – many customers check you out online before they venture into your store.

Social Media 52

Social Media Management Customer Engagement Engagement 52

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Engagement Shopping Pattern 147

Inside Retail

OCTOBER 11, 2023

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. But first, let’s take a look at the history of DTC and why it became so popular.

Engagement 130

Engagement Strategy Consumer Marketing 130

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Inside Retail

AUGUST 15, 2023

It does so through a variety of methods, including the use of its website, social media, product packaging and custom-made postcards. The brand has also strategically positioned its bean retail areas and filter-brewing stations in prominent and accessible spots in its cafés, to encourage customer engagement and enquiry. “To

Marketing 130

Marketing Engagement Location Shopping 130

RetailMinded

DECEMBER 6, 2022

In fact, some retailers are using AI to optimize their inventory management, customer service, and marketing strategies. At the heart of all these techniques is an understanding of what customers want from their shopping experience. It helps with inventory management as well. . Augmented Reality.

Retail Space 59

Retail Space Space Social Media Customer Engagement 59

Retail Bound

NOVEMBER 7, 2023

This can help you realize how to allocate the funds to support PR efforts.

Social Media 52

Social Media Promotion Customer Engagement Advertising 52

RetailMinded

JANUARY 21, 2022

And, while the current retail industry all too often has frustrating experiences to manage – including empty store shelves, hiring instability, and rising inflation – I believe that with great challenges also come great opportunities and NRF 2022 certainly reinforced this sentiment for me this year. Customer Engagement Remains a Must.

Customer Engagement 52

Customer Engagement Social Media Engagement Management 52

Parcel Pending

MAY 3, 2023

Here are five retail trends to keep in mind to ensure your business can fulfill customer needs and stand apart from the competition in 2023. 2 Mobile-first cohorts like Zoomers (Gen Z) are a key group influencing consumer trends as they relate to the direction of social commerce and the omnichannel retail equation.

Social Media 52

Social Media Shopping Consumer Marketing 52

RetailMinded

OCTOBER 21, 2020

Here’s a list of tips that’ll teach you how to manage liquidation auctions and on which things to focus your attention to: Thorough Research Is A Must. Until recently, engaging your customer base meant you have to either engage them within your retail store or via emails. However, this is not the case anymore. .

Engagement 69

Engagement Social Media Merchandising Perspective 69

RetailMinded

JULY 30, 2024

By integrating IoT with cloud technology, retailers can offer personalized shopping experiences, streamline inventory management, and enhance customer engagement. Omnichannel Retailing By 2025, retailers will seamlessly blend online and offline experiences to meet customer expectations.

Social Media 59

Social Media Shopping Engagement Customer Engagement 59

Creative Displays Now

JUNE 30, 2021

These instances highlight how customers interact with brands, as well as how brands respond to them. As a marketing manager, your main goal is to remain profitable and competitive while satisfying your customers. Instead, they can discover, research and buy products on social media shops without leaving the app.

Social Media 52

Social Media Display Consumer Shopping 52