Customer Engagement Management Retail Sales 
Inside Retail
AUGUST 20, 2022
The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences.
Inside Retail
OCTOBER 27, 2024
It’s the same thrill that retailers across Australia feel as retail sale season kicks off. Lasting from November through January, sale season captures the excitement and hustle as retailers gear up for Click Frenzy, Black Friday , Boxing Day, and beyond. This helps customers feel empowered over their data.
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Inside Retail
MARCH 3, 2025
Indeed, many retailers will happily say goodbye to 2024, a period when high inflation and interest rates remained persistent and an ongoing cost-of-living crisis crushed consumer sentiment to its lowest in 45 years, all of which resulted in anaemic national year-on-year retail sales growth. How has customer behaviour changed?
Inside Retail
AUGUST 23, 2022
And while the business’ sales stayed flat compared to FY21, Endeavour Group has managed to diversify itself across the alcohol retail space, with a number of new brands and offers now online, signalling new potential moving forward. Compared to the beginning of Fy20, before Covid-19 hit, retail sales were up 12.7
Inside Retail
FEBRUARY 9, 2022
Despite most shops being closed, retail sales rose 11 per cent during lockdown, largely because people didn’t have much else to spend money on. Clothing retail went up 20 per cent, even though people had nowhere to go.
Parcel Pending
APRIL 21, 2021
Omnichannel retail is about creating consistent experiences across apps, websites, social media , ads, and in- store visits to increase customer engagement. Put simply: customers want to purchase effortlessly and seamlessly across every platform. The Value of Omnichannel Shopping Experiences.
Retail Insider
MAY 28, 2021
So retail is? You cannot rely on the retail sales side alone says Cracknell Wright. According to the Holloway managers there is a lot of camaraderie between different franchisees and support given with the head office having had an influx of staff which moved it on to a new level of professionalism.
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