Inside Retail

FEBRUARY 3, 2025

As more businesses come to grips with the data they are collecting, storing and analysing, the Customer Data Platform Institute has found the way customer data platforms or CDPs are being integrated into broader customer-facing systems is evolving.

Customer Engagement 130

Customer Engagement Engagement Management Tailored 130

Inside Retail

FEBRUARY 3, 2025

Retail chain Oh!some some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. To enhance customer engagement, Oh!some The company also integrates customer purchasing data to refine its product selection and service offerings. On the operational side, Oh!some

Marketing 130

Marketing Strategy Expansion Consumer 130

Inside Retail

FEBRUARY 17, 2025

Japanese retailer Uniqlo is investing heavily in radio-frequency identification (RFID) technology to accelerate supply chain efficiencies, with an ambition to embed RFID into its global product range, facilitating improved inventory management and the customer self-checkout experience.

Social Media 130

Social Media Department Stores Consumer Shopping 130

Inside Retail

APRIL 14, 2024

In an industry with a very high percentage of female employees and, positively, strong representation in management ranks, there is still room at the top for many more women in leadership roles as CEO and company directors in major retailers. The retail industry accounts for 9.8 million employees.

Management 130

Management Retail Chains Department Stores Contrast 130

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening.

Management 130

Management Harmony Strategy Display 130

Inside Retail

JUNE 15, 2021

The brands that will lead tomorrow’s retail industry are those that make digital transformation a centerpiece of their strategies. This digitalisation must transform every part of the business ecosystem, from sourcing and logistics to sales and customer engagement.

Consumer 147

Consumer Strategy Engagement Marketing 147

Parcel Pending

APRIL 21, 2021

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. Put simply: customers want to purchase effortlessly and seamlessly across every platform.

Merchandising 52

Merchandising Social Media Shopping Consumer 52