Remove Customer Engagement Remove Location Remove Tailored
article thumbnail

Space NK Unveils Largest Store in Portfolio with Upgraded Westfield London Location

Retail Focus

Space NK has revealed a newly expanded store, which is the largest in the company’s portfolio, and four times the size of its original location at Westfield London in White City. The new Space NK Westfield London store design includes clear navigation, making it easy for customers to quickly identify or learn more about specific brands.

Location 290
article thumbnail

MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

Located on a site that has remained unused for over 20 years, the operator has a historic opportunity to deliver a highly anticipated project. Located 15 minutes from Riyadh, this 14-square-kilometre urban project draws inspiration from the birthplace of the Kingdom and its historical heritage as a UNESCO World Heritage site.

Expansion 264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Digital trends, AI, TikTok: Here’s what Aussie retailers can learn from Europe

Inside Retail

Panellists discussed digital innovations ranging from leveraging new technologies and tailoring digital marketing solutions to optimising supply chains. Second, social media has now evolved into social commerce, with upwards of 80 per cent of social media users engaging in shopping-related activities.

article thumbnail

How digital signage and kiosks can help stores match the online experience

Inside Retail

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers?

article thumbnail

Oh!some sets sights on new markets, reaching 100 stores this year

Inside Retail

To enhance customer engagement, Oh!some The company also integrates customer purchasing data to refine its product selection and service offerings. For these reasons, we decided to use these two cities as pilot locations for the Malaysian market, the person said.

Marketing 130
article thumbnail

The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Consolidating loyalty data also grants a deeper insight into customer behaviour, enabling targeted promotions and tailored product suggestions. Brands must also maintain consistent messaging, aesthetics, and tone wherever customers engage, from website design to in-store signage.

Promotion 147
article thumbnail

How AI could solve product returns and other supply chain challenges

Inside Retail

Our research shows that 34 per cent of retail executives say supply-chain efficiencies and improvements are a top customer engagement priority. By analysing purchase and return data, retailers can identify items frequently targeted by fraudsters, allowing for more careful screening and tailored return policies to deter fraud.

Other 130