Inside Retail

NOVEMBER 12, 2024

Our research shows that 34 per cent of retail executives say supply-chain efficiencies and improvements are a top customer engagement priority. Managing supply-chain unpredictability The Covid-19 pandemic highlighted the vulnerability of trade routes in times of conflict and natural disaster.

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Other Flow Pattern Customer Engagement 130

Retail Focus

FEBRUARY 6, 2025

Brands must also maintain consistent messaging, aesthetics, and tone wherever customers engage, from website design to in-store signage. Customers increasingly expect to return items purchased online to any physical location, or vice versa, without hassle.

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Promotion Harmony Customer Engagement Tailored 147

Inside Retail

JANUARY 1, 2025

Targeted campaigns: segment customers into groups (e.g., Dynamic content: optimise your website and email communications to display content that aligns with customer preferences, such as location-based offers or recently viewed products.

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Social Media Shopping Engagement Customer Engagement 130

Inside Retail

JULY 23, 2024

Partnering with experts can help – ShopBazar is a sustainable seller that re-sells collected returned products, and Happy Returns provides box-free, label-free solutions across thousands of physical locations. Amazon is already using AI to adjust prices by up to 20 per cent depending on rival pricing.

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Social Media Tailored Engagement Consumer 288

Inside Retail

MAY 3, 2021

It allows them to create a high-touch, personalised in-store ambience and to parallel that experience with unique online customer engagements. Energy consumption, inventory management, and customer experience are tightly interwoven in retail operations. Efficiency redefined. per cent, which represents an 18.7

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Social Media Light Reimagine Engagement 279

Retail Focus

JANUARY 10, 2022

Andrew Dunbar, General Manager EMEA of global digital consultancy Appnovation. Starbucks is a global leader in this respect, crunching disparate data streams such as location, demographics, nearby offices and colleges, to test the potential success of new stores. And finally – new income streams.

Strategy 244

Strategy Engagement Perspective Customer Engagement 244

Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey.

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Engagement Consumer Balance Concept 278

Inside Retail

MARCH 6, 2023

Nadine Heubel, senior managing director of travel retail North America and global wholesale at Newmark, recently shared her insights regarding the latest in US brands, technology and trends that will shape the global retail landscape in 2023 and beyond. But she said there are risks involved in investing in this channel.

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Shopping Engagement Customer Engagement Curate 243

Inside Retail

JULY 23, 2024

Partnering with experts can help – ShopBazar is a sustainable seller that re-sells collected returned products, and Happy Returns provides box-free, label-free solutions across thousands of physical locations. Amazon is already using AI to adjust prices by up to 20 per cent depending on rival pricing.

Social Media 246

Social Media Tailored Engagement Consumer 246

Retail Focus

MAY 25, 2022

The news underlines the confidence in the Global Mutual managed scheme from the occupier community. This is making well-located outlets especially appealing as part of retail portfolios as brands navigate the changing shopping habits of the consumer public at large.”. This letting follows the opening of Quba and Co.

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Outdoor Customer Engagement Space Engagement 182

Retail Focus

SEPTEMBER 7, 2022

Toby Tait, Director Asset Management at Hammerson, said: “ JD Sports more than doubling the size of its store is a clear indication of the confidence brands have in Bullring as Birmingham’s premier retail and leisure destination.

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Department Stores Customer Engagement Accessories Accessories 182

Retail Focus

NOVEMBER 8, 2023

Beauty and personal care retailer, Pinalli , has digitally improved its customer experience and in-store operations using a solution from Pricer , the world’s most reliable provider of ESLs (Electronic Shelf Labels).

Customer Engagement 173

Customer Engagement Tailored Engagement Location 173

Retail Times

JUNE 21, 2021

is standardising on Qlik Sense® Enterprise SaaS for in-store reporting, expanding access to near real-time data for store managers and associates in its 650+ store locations across the United States and EMEA. Qlik® has announced that Urban Outfitters, Inc. The roll out of Qlik’s cloud analytics will help Urban Outfitters, Inc.

Customer Engagement 105

Customer Engagement Location Engagement Management 105

Theatro

NOVEMBER 19, 2024

Driving Operational and Financial Success with Theatro GEN f lows Theatro GEN flows integrate Generative AI and TIVA with existing voice-controlled digital workflows, automatically initiating and managing complex operational processes with the worker through an intuitive conversational interface. competitive market.

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Engagement Flow Customer Engagement Balance 79

RetailMinded

APRIL 2, 2025

For independent retailers, especially those without the margin for guesswork, this shift signals a change in how product selection, inventory, and customer engagement need to evolve. Customers want control over ingredients without having to chop, measure, or guess at recipes. And not just the subscription-based versions.

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Display Pattern Customer Engagement Space 59

Inside Retail

FEBRUARY 27, 2024

However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers. Furthermore, the company can then reward loyal customers with, for example, a voucher for the concession stand.

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Strategy Customer Engagement Engagement Management 130

Inside Retail

JUNE 3, 2021

For brands that have already been focused on enhancing the customer journey, the last year has accelerated the path to digital transformation. Powering customer engagement on the day of service has required many virtual meetings to help strategise workflows that make sense for each client. .

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Location Customer Engagement Advertising Shopping 147

Retail Focus

AUGUST 25, 2024

Thus, this class of personalization improves customer engagement and boosts the probability of repeat purchases, thereby strengthening brand loyalty. Sustainability is another critical focus area, with digital tools enabling better inventory management and waste reduction.

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Consumer Customer Retention Customer Engagement Engagement 130

Inside Retail

JUNE 14, 2022

Delivery has become a clear indicator of retailer competence, defining the brand value as much as any other part of the customer engagement. Today’s customers are used to lightning-fast service and a poor delivery experience can be the dividing factor to turn a first-time shopper into a loyal customer.

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Strategy Social Media Management Consumer 130

Parcel Pending

APRIL 25, 2024

This blog will explore the trends currently impacting plumbing distributors and wholesalers, as well as share ways to improve your business’s inventory and supply management to deliver more value for your customers and contractors – in 2024 and beyond. In 2023, it managed an impressive 52.3 Sources: Krawcke, Nicole. Dormido, H.,

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Management Outdoor Social Media Marketing 52

Inside Retail

MARCH 7, 2024

Growing the team for global expansion Currently, Nakedvice sells products online and in-store through its Melbourne Flagship in Abbotsford, which serves as a destination location for customers. Our strategic focus includes targeting up-and-coming locations where we can establish a strong retail footprint,” Santic continued.

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Retail Focus

JULY 3, 2024

Expert Manager at Univers Retail | Published author | Visiting lecturer. Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments. Ghalia BOUSTANI.

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Engagement Consumer Balance Promotion 162

Drytac

NOVEMBER 15, 2021

Authored by Shaun Holdom, Global Product Manager at Drytac. Applications of this kind are primarily used to maximise customer engagement – whether that is a brand seeking to connect with consumers about special offers on products, or a retailer creating a festive window display to try and entice shoppers inside the store.

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Promotion Display Customer Engagement Location 98

Creative Displays Now

JANUARY 2, 2025

It’s crucial for sports and outdoor companies to implement display strategies catered to their target audiences and placed in the right location to attract attention. Advise store managers or merchandisers to allocate your product display in a relevant section.

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Outdoor Display Merchandising Strategy 52

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening.

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Management Harmony Strategy Display 130

Compliantia

MARCH 31, 2023

A merchandising plan is a detailed strategy or blueprint that outlines how you should select, manage, price, present, and promote the products at your store to elevate the customer experience, create the maximum ROI, boost your brand value, and optimize inventory levels. Let’s get started.

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Merchandising Planning Visual Merchandising Display 97

Inside Retail

FEBRUARY 26, 2024

From the clothing to the drinks to the food, everything at the temporary retail location will be inspired by the designer’s mantra of “classic with a twist”. The cost of renting a pop-up space also tends to be significantly cheaper more permanent locations, averaging $23.70 per square foot for a pop-up versus $32.12

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Department Stores Shopping Fashion Engagement 130

Inside Retail

DECEMBER 7, 2021

Lush shops not just invite but demand that the customer engages its products with sight, smell, and touch, and while they are at the high end of my price tolerance, the products are well differentiated and superbly showcased. In this location, Lush isn’t a traditional ‘inline’ store but a freestanding box in the common area.

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Shopping Circulation Customer Engagement Management 130

Inside Retail

DECEMBER 17, 2023

It can pull together and securely store customer data from multiple sources, structure that data, and make it available to other systems and solutions – all in a single vertically integrated location. In turn, this helps optimise underperforming messages with personalisation, discounts, or content updates.

Engagement 130

Engagement Flow Tailored Marketing 130

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. This is especially crucial in managing seasonal or event-driven merchandise.

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Consumer Engagement Shopping Pattern 147

Inside Retail

AUGUST 15, 2023

It does so through a variety of methods, including the use of its website, social media, product packaging and custom-made postcards. The brand has also strategically positioned its bean retail areas and filter-brewing stations in prominent and accessible spots in its cafés, to encourage customer engagement and enquiry. “To

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Marketing Engagement Location Shopping 130

Inside Retail

NOVEMBER 29, 2021

“Brands are having to rapidly accelerate their CX as our customers’ expectations continue to climb higher and higher,” observes Scott Rigby, who works as a chief technology advisor at Adobe serving as the firm’s principal product manager for enterprise solutions (JAPAC – commerce) and who is thoroughly versed in the firm’s AI solutions. “To

Consumer 130

Consumer Engagement Customer Engagement Shopping 130

Inside Retail

JANUARY 8, 2024

From Shein to Chanel, Skims to Supreme, more and more retailers seem to be investing in temporary brick-and-mortar locations, more commonly known as pop-up shops. Everything from hiring staff to ensuring inventory management is trialed and the ideal staff-to-customer engagement is tested.

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Engagement Shopping Artistic Marketing 130

Inside Retail

JUNE 15, 2021

This digitalisation must transform every part of the business ecosystem, from sourcing and logistics to sales and customer engagement. Along with this burgeoning demand for companies to focus on their purpose and corporate social responsibility, the Chinese public is ever more demanding about how companies manage consumer data.

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Consumer Strategy Engagement Marketing 147

Inside Retail

OCTOBER 24, 2023

Daniel Broderick, New Era’s managing director for Asia Pacific, recently shed light on how this iconic brand aims to shape the future of fashion in the region. He went on to say that the city’s diverse and multicultural population also presents an opportunity for New Era to tap into various customer segments.

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Inside Retail

OCTOBER 11, 2023

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. But first, let’s take a look at the history of DTC and why it became so popular.

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Engagement Strategy Consumer Marketing 130

Creative Displays Now

JULY 24, 2023

Data analytics: Interactive digital signage can provide valuable data on customer engagement so you can refine your marketing strategy. If there is a power outage, customers will have no access to your brand and power surges can damage your equipment. Your Location Consider where you would like to display your signage.

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Display Advertising Visual Merchandising Promotion 97