Inside Retail

JANUARY 22, 2025

By analysing customer behaviour, generative AI can also speed up insights into foot traffic patterns, allowing retailers to optimise store layouts and product placements, ultimately improving the flow and convenience of in-store shopping. Conversational commerce is also redefining how customers interact with brands.

Flow 130

Flow Tailored Shopping Engagement 130

Inside Retail

NOVEMBER 19, 2024

A 2014 study by Patrick Bohl on airport shopping behaviour revealed a striking pattern: Longer dwell time in duty-free shopping zones directly increased spending. It’s all about keeping people engaged long enough to cross the line from ‘just looking’ to ‘I’ll take two.’ New data on the spending-dwell relationship It gets better.

Engagement 130

Engagement Shopping Display Layout 130

Retail Focus

SEPTEMBER 5, 2024

By analysing video footage in real time, retailers can optimise store layout, manage queues, enhance customer engagement, all whilst maintaining safety, security and privacy.” Beyond simply recommending products, AI algorithms will analyse purchasing patterns and preferences to create hyper-personalised checkout experiences.

Management 162

Management Social Media Shopping Concept 162

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. Moreover, this technology extends its utility beyond mere product recommendations.

Consumer 147

Consumer Engagement Shopping Pattern 147

Retail Focus

JULY 3, 2024

Furthermore, luxury brands have the potential to educate and engage their customers on sustainability. They can leverage their platforms to advocate for environmental responsibility, fostering a shift in consumer attitudes towards more sustainable consumption patterns.

Engagement 162

Engagement Consumer Balance Promotion 162

All Work

DECEMBER 18, 2020

Together these cards form a framework of people’s lives on one side, and a DNA-like pattern on the other (image: Work Design Magazine). How a retailer greets a customer influences them on an emotional level – how they ‘feel’ when they visit the space. First Impressions. A digital presence enables convenience. Mapping The Experience.

Retail Design 83

Retail Design Design Layout Space 83

Jahabow

JULY 14, 2023

By placing frequently purchased items together closely, retailers can encourage customers to make additional purchases, maximizing their shopping experience. Store Design and Display Case Placement Strategic placement of display cases is essential in optimizing store layout and customer engagement.

Visual Merchandising 52

Visual Merchandising Merchandising Display Flow 52