Inside Retail

JULY 27, 2021

By developing decisions based on sound, sustainable analytics-based information, multinational retail consultancy Scalene Group is positively impacting product ranging, category space allocation, store network development and even promotional pricing for retailers spanning three continents.

Management 234

Management Tailored Space Location 234

Inside Retail

DECEMBER 17, 2024

Previously, the focus has been on using customer demographics and historic purchasing data to tailor the shopping experience, with real-time recommendation engines creating highly curated product promotions. The app learns from customer interactions and provides tailored recommendations.

Tailored 130

Tailored Curate Shopping Engagement 130

Inside Retail

DECEMBER 12, 2024

But once the dust settles, the real work begins: analysing the data generated during this period to inform strategies that can drive growth for the year ahead. Sales figures, customer interactions, and marketing performance all offer valuable insights. The more information you have, the better you can plan.

Strategy 130

Strategy Customer Retention Customer Engagement Tailored 130

Retail Focus

DECEMBER 12, 2024

Despite the many challenges facing the retail sector, these three days of networking and information exchange demonstrated that the sector’s fundamentals remain strong and its determination unwavering. Both brands prioritise strategic flagship locations in major cities while tailoring their formats to each market.

Expansion 264

Expansion Retail Space Space Marketing 264

Inside Retail

FEBRUARY 16, 2022

Today, customers expect highly tailored and targeted interactions when they engage with a brand. This ensures minimal discounting and margin erosion and true tailored service delivery. Those that embrace personalisation not only deliver on customer outcomes, but also on business performance.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

Retail Focus

SEPTEMBER 17, 2024

Factors like fast page load times, mobile responsiveness, and easy navigation are essential, and an eCommerce SEO agency ensures these elements are well-optimized to keep your customers engaged. Targeting the Right Audience with Tailored Content Content plays a huge role in customer retention.

Customer Retention 130

Customer Retention Tailored Strategy Customer Engagement 130

Inside Retail

OCTOBER 27, 2024

Here’s how you can leverage data, ethically collect customer information, and prepare for a data-driven sales season to maximise the potential of these events. Ethically collecting data during sales events Responsible data collection is essential for building customer trust.

Engagement 130

Engagement Strategy Customer Engagement Promotion 130

Inside Retail

FEBRUARY 27, 2024

However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers. Furthermore, the company can then reward loyal customers with, for example, a voucher for the concession stand.

Strategy 130

Strategy Customer Engagement Engagement Management 130

Inside Retail

JULY 12, 2023

A recent study conducted by customer engagement platform Twilio revealed that marketers in the Asia-Pacific (APAC) region are not only embracing this transition but also recognising the vast potential of alternative data sources, particularly zero and first-party data.

Marketing 130

Marketing Customer Engagement Advertising Consumer 130

Inside Retail

MAY 16, 2021

While it is widely known that trusted customers engage early and are loyal and strong advocates, most organisations and leaders have low trust literacy. The intangibility of trust requires that retailers identify alternative types of trust persona and develop trust strategies tailored to each of these. Trust literacy.

Customer Engagement 147

Customer Engagement Strategy Shopping Engagement 147

Inside Retail

NOVEMBER 12, 2024

Our research shows that 34 per cent of retail executives say supply-chain efficiencies and improvements are a top customer engagement priority. By analysing purchase and return data, retailers can identify items frequently targeted by fraudsters, allowing for more careful screening and tailored return policies to deter fraud.

Other 130

Other Pattern Flow Customer Engagement 130

Inside Retail

NOVEMBER 14, 2023

The Terminal “Our ‘click and mortar’ strategy is designed to integrate the convenience of online shopping with the tangibility of a physical store – where products purchased at the store are delivered straight to customers’ homes to ensure a seamless and engaging customer journey,” he told Inside Retail.

Fashion 130

Fashion Tailored Engagement Shopping 130

Inside Retail

OCTOBER 8, 2024

For those seeking the perfect balance between customer experience (CX) excellence and operational efficiency, Cynergy BPO stands as the ideal partner – connecting businesses with industry-leading business process outsourcing providers in the Philippines.

Tailored 130

Tailored Strategy Reimagine Management 130

Inside Retail

NOVEMBER 5, 2024

Creating opportunities for human connection and creativity With automation at its best, human employees – rather than stocking shelves or scanning inventory – can engage in valuable conversations with shoppers, provide tailored recommendations, solve unique problems and validate the emotional needs of each individual.

Balance 130

Balance Engagement Visual Merchandising Contrast 130

Theatro

NOVEMBER 28, 2024

The retail sector is rapidly transforming due to evolving customer expectations for personalized, efficient, and convenient shopping experiences. GENAI enhances operational efficiency and customer engagement, significantly boosting sales. Guidelines for Implementing GenAI for Retail Operations 1.

Tailored 73

Tailored Strategy Engagement Management 73

Retail Focus

JUNE 16, 2023

This is to tailor a brand story that resonates with them. These values reflect what the brand stands for and the principles that shape decision-making. Interactive digital displays, touchscreen interfaces, or QR codes can also offer additional information or exclusive content. At this point, a brand uncovers its guiding values.

Social Media 264

Social Media Artistic Fashion Engagement 264

Inside Retail

JUNE 8, 2022

“Today’s customer is too savvy, too discerning, and flush with too many options to tolerate a cookie-cutter experience with a brand,” stated a new report from Emarsys called 6 pillars powering cross-channel personalisation. Customers deserve and demand tailored 1:1 experiences.

Customer Engagement 130

Customer Engagement Tailored Shopping Engagement 130

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. Robotics in store operations In recent years, robotics has moved from the fringes to the forefront of retail operations.

Consumer 147

Consumer Engagement Shopping Pattern 147

Retail Focus

APRIL 4, 2024

Luxury brands prioritise the customer experience in their digital transformation efforts. Luxury brands are increasingly using customer data and artificial intelligence to offer highly personalised shopping experiences (Economist 2017). The brand leverages these channels for product launches, brand campaigns, and customer engagement.

Social Media 147

Social Media Strategy Balance Engagement 147

Retail Focus

DECEMBER 6, 2024

For example: A customer who recently browsed sneakers on your website might receive an email showcasing trending sneaker styles. Enhanced Customer Engagement Engaging emails that provide value, such as exclusive offers, product recommendations, or helpful tips, encourage customers to interact with your brand regularly.

Marketing 130

Marketing Social Media Engagement Customer Retention 130

Inside Retail

DECEMBER 14, 2023

When these technologies are able to leverage vast amounts of customer data, they can become extremely powerful. Retailers are recognising the need to be smarter and more personalised in their interactions with customers. Collecting customer information – Know Your Customer – has been a leading trend in recent years.

Engagement 130

Engagement Line Pattern Balance 130

Inside Retail

JULY 18, 2023

They expect tailored content that aligns with their lifestyle, irrespective of location, preferred device or even time – placing greater strain on today’s stores. In the store of tomorrow, technology and innovation play a lead role in enhancing the customer experience and delivering improved outcomes.

Consumer 130

Consumer Fashion Customer Engagement Shopping 130

Inside Retail

OCTOBER 24, 2023

This experience has also sharpened his ability to adapt to diverse markets and tailor strategies to meet the specific needs and preferences of APAC consumers. This allows us to make informed decisions regarding product offerings, pricing strategies, and targeted marketing campaigns.

Target Market 130

Target Market Social Media Fashion Tailored 130

Retail Focus

MARCH 2, 2022

When it comes to the need to systematize and manage the customer details, finding banking and finance software helps to simplify sales operations and improve. Let’s look at strategies to improve your customer relationship management system (CRM). 2. Boost Customer Engagement. It also aids in multi-interactions.

Management 130

Management Advertising Strategy Engagement 130

Retail Focus

SEPTEMBER 5, 2024

By analysing video footage in real time, retailers can optimise store layout, manage queues, enhance customer engagement, all whilst maintaining safety, security and privacy.” “In physical stores, Computer Vision is transforming operations and providing new revenue streams.

Management 162

Management Social Media Shopping Concept 162

Inside Retail

NOVEMBER 7, 2023

Retailers can create segments for high-value customers, frequent buyers or those who have shown interest in specific product categories, ensuring that the content of the emails is tailored to each group’s interests. Prioritise text messages during the time of day the customer is likely to be most responsive.

Flow 130

Flow Engagement Promotion Strategy 130

Compliantia

JULY 4, 2023

It requires market research and a tailored approach to ensure promotions resonate with the local audience. It’s essential to stay informed and ensure that all promotional activities comply with the local regulations to avoid any legal issues. Understanding and catering to these differences can be a challenge.

Promotion 98

Promotion Location Management Customer Engagement 98

Retail Focus

JULY 3, 2024

By setting up in various locations, pop-up stores allow brands to tailor their offerings to local markets, which not only reduces the environmental impact of shipping and logistics but also fosters deeper connections with different communities. Moreover, pop-up stores serve as effective testing grounds for sustainable practices and products.

Engagement 162

Engagement Consumer Balance Promotion 162

Show Best

DECEMBER 1, 2023

Expect to see AR mirrors for virtual try-ons, interactive displays providing in-depth product information, and VR experiences that transport customers into a brand’s story. Retail spaces will no longer be static; they’ll be dynamic and responsive, enhancing customer engagement and leaving a lasting impression.

Design Trends 79

Design Trends Retail Design Layout Design 79

Show Best

JULY 28, 2023

Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.

Design Trends 67

Design Trends Design Interior Design Display 67

Inside Retail

AUGUST 15, 2023

As part of this effort to shift how consumers view coffee, Market Lane has endeavoured to share as much information as possible relating to its product and offering. It does so through a variety of methods, including the use of its website, social media, product packaging and custom-made postcards.

Marketing 130

Marketing Engagement Location Shopping 130

CRP

NOVEMBER 25, 2024

Customize for Different Demographics Different ages, genders, or lifestyle segments have distinct wants and desires. Tailoring your packaging to specific groups makes your customers feel valued and understood. This taps into the psychology of reciprocity, makes customers feel valued, and encourages repeat purchases.

Marketing 52

Marketing Color Tailored Texture 52

RetailMinded

MAY 15, 2024

By aligning IT strategies with business goals and improving operational efficiency, IT risk consultants empower retail businesses to minimize disruptions, enhance customer engagement, and drive innovation securely. The fallout can range from financial losses to significant damage to brand reputation and customer trust.

Strategy 52

Strategy Customer Engagement Management Engagement 52

Barber Design

SEPTEMBER 24, 2018

Retail trailblazers Nike have been successfully trialling the hyper-local concept in the US and are looking to open more hyper-local concept stores – where the shop is tailored to meet the needs of a very specific local community. Data-driven. Let us know what you think in the comments section below.

Concept 52

Concept Tailored Pattern Perspective 52

Creative Displays Now

SEPTEMBER 3, 2024

Businesses can now use AI to understand customer behavior and offer personalized recommendations. Armed with AI’s predictive insight backed by data analysis, your consumer product company can tailor their in-store marketing strategy and retail displays to reflect customer needs.

Display 90

Display Engagement Shopping Promotion 90

RetailMinded

JULY 30, 2024

By integrating IoT with cloud technology, retailers can offer personalized shopping experiences, streamline inventory management, and enhance customer engagement. Omnichannel Retailing By 2025, retailers will seamlessly blend online and offline experiences to meet customer expectations.

Social Media 59

Social Media Shopping Engagement Customer Engagement 59

RetailMinded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. These elements play a crucial role in sustaining customer engagement and interest.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52