Inside Retail

APRIL 29, 2021

After the success of this campaign, the two companies will continue to work on new methods of collecting consumer data and improving customer engagement using zero-party data. We wanted to listen to the needs of our customers and in-store staff, and then propose the best campaigns and products. Campaign objectives.

Strategy 230

Strategy Hobbies Color Customer Engagement 230

Inside Retail

FEBRUARY 8, 2023

Digital signs and screens provide a powerful and engaging way for retailers to display ads, videos, and traditional store signs. These high-tech displays can highlight new product releases, share product information, provide real-time offers, facilitate self-service pickups and endless aisles, and upsell and cross-sell.

Engagement 233

Engagement Display Customer Engagement Tailored 233

Retail Times

DECEMBER 17, 2024

Retail Times - Retail Times | Retail News | Free Retail News

Customer Engagement 40

Customer Engagement Engagement 40

Inside Retail

JULY 8, 2024

They foster consumer trust, enable personalised customer engagement, and integrate advanced technologies like AI and AR.” These investments will focus on enhancing clienteling, providing real-time inventory and fulfilment information, reducing queues, enabling mobile POS, and supporting employee task management and self-service.

Consumer Electronics 264

Consumer Electronics Strategy Management Consumer 264

Inside Retail

OCTOBER 5, 2021

Talkdesk Research found that AI will have a fundamental role in unlocking the full potential of retail customer service and agents, and that 80 per cent of retail CX professionals believe that AI can help them overcome their reporting and analytics capabilities limitations.

Social Media 246

Social Media Customer Engagement Engagement Management 246

Inside Retail

JUNE 5, 2022

So don’t send them irrelevant content or offers based on information they haven’t directly shared with you – that’s considered creepy. So if you want to know more about the consumer, figure out what you can give them in return for that information. Consumers want messages that recognise their shopping history. About Cheetah Digital.

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Inside Retail

SEPTEMBER 2, 2024

LD: Ghd is an omnichannel brand and as such, has adapted to manage all its channels in a balanced ecosystem, focusing on the physical and digital consumer journey to ensure all steps — from awareness, consideration, conversion, and loyalty — are met to inform and ultimately delight our clients.

Engagement 278

Engagement Consumer Balance Concept 278

Inside Retail

FEBRUARY 20, 2024

AI algorithms can analyse vast amounts of customer data to understand preferences, predict behaviour, and offer personalised product recommendations. By delivering content and product suggestions that align with individual interests, businesses can significantly increase customer engagement and drive conversions.

Tailored 246

Tailored Social Media Strategy Target Market 246

Retail Times

MAY 16, 2024

The company is applying this state-of-the-art technology to revolutionise consumer interactions, as well as enhancing how Manhattan’s customers engage with their solutions. The […] If you want more information Retail Times get in touch! Retail Times - Retail Times, the free retail news website

Customer Engagement 110

Customer Engagement Art Engagement Consumer 110

Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. Customers are encouraged to download the store apps, shop online and shop – or pick up – in stores.

Promotion 260

Promotion Engagement Shopping Customer Engagement 260

Inside Retail

DECEMBER 12, 2024

But once the dust settles, the real work begins: analysing the data generated during this period to inform strategies that can drive growth for the year ahead. Sales figures, customer interactions, and marketing performance all offer valuable insights. The more information you have, the better you can plan.

Strategy 130

Strategy Customer Retention Customer Engagement Tailored 130

Inside Retail

OCTOBER 27, 2024

Here’s how you can leverage data, ethically collect customer information, and prepare for a data-driven sales season to maximise the potential of these events. Ethically collecting data during sales events Responsible data collection is essential for building customer trust.

Engagement 130

Engagement Strategy Customer Engagement Promotion 130

Retail Times

JULY 24, 2024

Once deployed, Brown Thomas Arnotts will benefit from new capabilities that unlock greater levels of customer engagement and loyalty whilst promoting omnichannel agility. Aptos Sales Audit and CRM will […] If you want more information Retail Times get in touch!

Customer Engagement 105

Customer Engagement Promotion Engagement 105

Inside Retail

FEBRUARY 27, 2024

However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers. For example, Ticketek, a Braze client, wanted to be able to amplify the entire customer experience through its mobile application.

Strategy 130

Strategy Customer Engagement Engagement Management 130

Inside Retail

JULY 12, 2023

A recent study conducted by customer engagement platform Twilio revealed that marketers in the Asia-Pacific (APAC) region are not only embracing this transition but also recognising the vast potential of alternative data sources, particularly zero and first-party data.

Marketing 130

Marketing Customer Engagement Advertising Consumer 130

Inside Retail

SEPTEMBER 5, 2022

They want to see products clearly and also view the product information to relate it to their individual needs and circumstances. . High-quality photography together with on-pack information including ingredients, nutritional panel and allergens are critical for major retailers’ online platforms. Find out more.

Customer Engagement 130

Customer Engagement Light Consumer Concept 130

Retail Focus

JANUARY 10, 2022

Armed with this information, configured into charts and interactive maps, managers can quickly identify trends, dig deeper into individual threads (such as employee benefits) and respond to any emerging staff issues in real-time. And finally – new income streams. It can also help retailers to monetise their data.

Strategy 244

Strategy Engagement Perspective Customer Engagement 244

Inside Retail

JULY 27, 2021

By developing decisions based on sound, sustainable analytics-based information, multinational retail consultancy Scalene Group is positively impacting product ranging, category space allocation, store network development and even promotional pricing for retailers spanning three continents. “So

Management 234

Management Tailored Space Location 234

Inside Retail

MAY 27, 2021

While looking for growth solutions, EziBuy shared their goals with Rokt , an AI powered technology company that helps e-commerce businesses personalise the purchase experience for each customer in the Transaction Moment. Rokt’s exclusive marketplace with premium e-commerce partners provided the ideal growth solution for Ezibuy.

Tailored 246

Tailored Engagement Perspective Customer Engagement 246

Inside Retail

MAY 16, 2021

While it is widely known that trusted customers engage early and are loyal and strong advocates, most organisations and leaders have low trust literacy. Trust literacy. New research from the Queensland University of Technology (QUT) and Cisco explores how retailers can thrive in today’s economy by building trust-intensive environments.

Customer Engagement 147

Customer Engagement Strategy Shopping Engagement 147

Inside Retail

OCTOBER 26, 2023

It’s not a question of whether brands should adopt it, but rather which channels they should be prioritising, which should be informed by their target customer and product offering.” Determining how customers engage with specific product categories should shape resource allocation within online shopping platforms, she advises.

Shopping 246

Shopping Engagement Consumer Gifts 246

Inside Retail

JANUARY 24, 2022

People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”. Here are some of the ways that businesses have reconsidered safe and convenient ways for customers to shop and pay in person.

Engagement 162

Engagement Customer Engagement Sporting Goods Shopping 162

Inside Retail

DECEMBER 17, 2024

The app learns from customer interactions and provides tailored recommendations. As customers try out different combinations, Sephora gains insights into preferences, which can inform future product development and marketing campaigns. US-based Nike is using AI-driven personalisation tools to improve customer interactions.

Tailored 130

Tailored Curate Shopping Engagement 130

Retail Focus

SEPTEMBER 17, 2024

Factors like fast page load times, mobile responsiveness, and easy navigation are essential, and an eCommerce SEO agency ensures these elements are well-optimized to keep your customers engaged. Targeting the Right Audience with Tailored Content Content plays a huge role in customer retention.

Customer Retention 130

Customer Retention Tailored Strategy Customer Engagement 130

Inside Retail

FEBRUARY 16, 2022

KPMG has identified capabilities that need to be aligned to develop deeply personalised customer engagement that responds to the key moments that matter for each interaction: 1. Those that are successful possess the ability to quickly design and deliver great customer outcomes.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

RetailMinded

SEPTEMBER 19, 2022

Sessions on the agenda include: Mysteries Unveiled: Lessons in Marketing, Customer Engagement & How to Win More Sales. Retail Recharge will provide business owners and operators with the information and insights they need to succeed,” said keynote speaker Nicole Leinbach, Founder of RetailMinded.com. About Retail Recharge.

Social Media 98

Social Media Flow Customer Engagement Engagement 98

Retail Focus

NOVEMBER 29, 2022

These include enhanced customer experience through more dynamic and accurate pricing and promotions, as well as enriching the experience at the shelf-edge with product information, rich content and displays to drive customer engagement, something shoppers are increasingly demanding.

Promotion 130

Promotion Customer Engagement Retail Chains Display 130

Inside Retail

JUNE 3, 2021

Combine this with a customer base whose expectations of what makes a great experience have continued to rise, and in some cases are heightened through periods of lockdown, and you have a sense of the challenge facing the retail sector. For more information visit Localz.

Location 147

Location Customer Engagement Advertising Shopping 147

Inside Retail

OCTOBER 14, 2021

Mike Ainsworth, Barbeques Galore general manager, marketing and customer, said “We’re throwing out the rulebook for your typical, ‘loyalty club,’ mentality of spend and save schemes. Beyond this program, we continue to invest heavily in other digital capabilities to further enhance the customer experience.

Engagement 130

Engagement Outdoor Customer Engagement Marketing 130

Inside Retail

SEPTEMBER 13, 2021

We pivoted to a digital-first strategy for all our content and built brand trust, and increased customer engagement. Our aim now is to provide all that information to parents or caregivers digitally so they can trust that they are buying from an authority on babywear and all things baby related.”. Visit commbank.com.au/consumer-insights.

Consumer 130

Consumer Engagement Customer Engagement Shopping 130

Inside Retail

NOVEMBER 29, 2023

Besides being a fun and effective way to enhance customer engagement, gamification can encourage consumer behaviours such as logging into an app to try a new product or sharing a recommendation on social. Any gamification strategy must be seamlessly embedded in a brand’s loyalty strategy to ensure customer engagement and retention.

Strategy 130

Strategy Engagement Customer Engagement Consumer 130

Inside Retail

JUNE 5, 2023

In fact, while internet search is the most common method of gathering information for an upcoming shop, catalogues are a close second, ahead of social media and more traditional forms of advertising. Watch the full webinar here. And, according to Straw, data will play a key role in this transition. “I

Social Media 130

Social Media Shopping Form Promotion 130

Retail Focus

DECEMBER 12, 2024

Despite the many challenges facing the retail sector, these three days of networking and information exchange demonstrated that the sector’s fundamentals remain strong and its determination unwavering. The event brought together 4,400 participants, including 1,800 retail representatives, a 12% increase compared to 2023.

Expansion 264

Expansion Retail Space Space Marketing 264

Retail Focus

JUNE 6, 2024

To guarantee a high level of service, these brands invest heavily in staff training and customer feedback mechanisms. Building a loyal customer base through positive and memorable experiences is highlighted by the focus on accessibility and customer engagement in these sectors.

Contrast 147

Contrast Customer Engagement Consumer Marketing 147

Inside Retail

FEBRUARY 7, 2024

Online, the frustration is often due to inadequate product information and a cumbersome process for product returns, all of which are areas ripe for AI integration,” he told Inside Retail. They should empower employees with AI-driven tools for better customer engagement, ensuring a consistent experience across all channels,” he added.

Focal Point 130

Focal Point Shopping Consumer Engagement 130

Show Best

OCTOBER 31, 2023

In cannabis dispensaries, interactive screens can provide detailed product information, dosage recommendations, and educational content. Integrating technology not only modernizes the display but also provides valuable information to customers.

Display 85

Display Design Customer Engagement Advertising 85

Inside Retail

NOVEMBER 5, 2024

The electronics retailer introduced the KettyBot to help customers navigate its stores. While KettyBot provides useful information and directions, the store’s human employees remain the core source of expertise, offering in-depth product knowledge and personalised recommendations.

Balance 130

Balance Engagement Visual Merchandising Contrast 130