Customer Engagement Gifts Social Media 
Inside Retail
JANUARY 21, 2025
As Australia turns the corner into 2025, the gift card industry is undergoing a remarkable transformation, reshaping how Australians celebrate special moments and navigate their budgets. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8
Inside Retail
MARCH 3, 2025
How has customer behaviour changed? We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound. Is social media the answer?
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Inside Retail
DECEMBER 12, 2024
Did certain channels, such as email marketing or social media, outperform others? Dont be afraid to ask your media agency for detailed data. Did customers engage with product recommendations, or were they ignored? Building loyalty programs Loyalty programs are an effective way to keep customers engaged year-round.
Retail Focus
NOVEMBER 22, 2023
Furthermore, I assess their impact on the visibility of a brand, customer engagement, and overall success. Limited-edition releases and special bundles generate excitement, attracting discerning customers on the lookout for distinctive and opulent gifts.
Inside Retail
OCTOBER 26, 2023
21 per cent of shoppers are drawn to gift cards and various gift choices. Catering to these changing customer expectations, while having an understanding of which services to prioritise will contribute to the growth and success of retailers over the coming years,” said Quinn.
Inside Retail
APRIL 23, 2023
NFTs, on the other hand, provide a unique and verifiable way to represent loyalty program rewards and incentives, making them more difficult to duplicate and enabling businesses to offer one-of-a-kind rewards to their customers. They can then redeem their tokens for discounts, free products, or other perks.
Inside Retail
JANUARY 2, 2024
You can also spur customers to share their experiences with your brand and shopping experience on social media, perhaps incentivising such posts with a coupon that can be put towards future purchases. Develop automated email campaigns triggered by specific customer actions, like browsing a product without purchasing.
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